Jobs in Canada

25+ jobs

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Added 1 day ago
Claim Advisor Auto -
Allstate Canada
Canada
Full-time
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend…
Added 5 days ago
Claim Advisor Auto Total Loss -
Allstate Canada
Canada
Full-time
Our team is growing, and we are actively looking to hire a Claim Advisor Auto Total Loss.
Added 1 month ago
Claim Advisor Auto -
Allstate Canada
Canada
Full-time
Our team is growing, and we are actively looking to hire Claim Advisor, Auto. To meet our customers' needs, your work week will be Monday to Friday 8:30am to 4:30pm.*Note: work hours depend…
Added 4 months ago
Claim Advisor Auto -
Allstate Canada
Canada
Full-time
Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Maritimes team.
Added 4 months ago
Claim Advisor Auto
Allstate
Remote, Canada
Full-time · Remote
Our team is growing and we are actively looking to hire a Claim Advisor, Auto to join our Maritimes team.
Added 3 days ago
Intermediate Accident Benefits Advisor
Aviva Canada
Toronto, ON
Full-time
Educate customers and providers of any new auto reform changes
Added 3 days ago
Intermediate Accident Benefits Advisor
Aviva Canada
Markham, ON
Full-time
Educate customers and providers of any new auto reform changes
Added 3 days ago
Intermediate Accident Benefits Advisor
Aviva Canada
Oakville, ON
Full-time
Educate customers and providers of any new auto reform changes
Added 3 days ago
Intermediate Accident Benefits Advisor
Aviva Canada
London, ON
Full-time
Educate customers and providers of any new auto reform changes
Added 4 days ago
Intermediate Accident Benefits Advisor
Aviva
London, ON · Markham, ON · Oakville, ON · Toronto, ON
Educate customers and providers of any new auto reform changes
Added 4 days ago
Auto Claims Advisor
Aviva Canada
Edmonton, AB
Full-time
As an Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims…
Added 4 days ago
Auto Claims Advisor
Aviva Canada
Calgary, AB
Full-time
As an Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims…
Added 5 days ago
Auto Claims Advisor
Aviva
Calgary, AB · Edmonton, AB
As an Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims…
Added 5 days ago
Auto Claims Advisor II – TD Insurance Auto Centre (Mumford On-site)
TD
Halifax, NS
Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 5 days ago
Auto Claims Advisor II – TD Insurance Auto Centre (Mumford On-site)
TD
Halifax, NS
Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 17 days ago
Shipper/Receiver (Norden Volkswagen)
Go Auto
Edmonton, AB
Other
…career path. ? (FUN FACT: Our President started his career at Go Auto as a Parts…
Added 17 days ago
Bilingual Claims Advisor I
TD
Saint John, NB
Full-time
Handle some limited situations for Core Auto, Life & Health, and Residential claims
Added 17 days ago
Bilingual Claims Advisor I
TD
Markham, ON
Full-time
Handle some limited situations for Core Auto, Life & Health, and Residential claims
Added 17 days ago
Bilingual Claims Advisor I
TD
Ottawa, ON
Full-time
Handle some limited situations for Core Auto, Life & Health, and Residential claims
Added 1 month ago
Auto Claims Advisor – TD Insurance Auto Centre (Vaughan On-site)
TD
Vaughan, ON
Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 1 month ago
Auto Claims Advisor – TD Insurance (Markham On-site)
TD
Markham, ON
Full-time
You'll represent TD Insurance as an Auto Claims Advisor and assist in facilitating and coordinating a claim from start to finish.
Added 10 days ago
Auto Claims Advisor – TD Insurance Auto Centre (Ajax On-site)
TD
Ajax, ON
Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 10 days ago
Auto Claims Advisor – TD Insurance Auto Centre (Toronto East On-site)
TD
Toronto, ON
Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 10 days ago
Claims Manager - Auto Operations
Intact FC
Calgary, AB · Edmonton, AB · Vancouver, BC · Victoria, BC
Full-time
· Serve as a trusted advisor on claim matters, offering expertise in policy interpretation and settlement negotiation to effectively resolve claims issues.
Added 2 months ago
Claims Advisor AB
Allstate
Remote, Canada
Full-time · Remote
Our team is growing, and we are actively looking to hire a Claim Advisor, Accident Benefits to join our Alberta team! Reporting to the Manager Casualty Claims AB, you will be accountable…

Aviva Canada

Auto Claims Advisor

Calgary, AB, Canada

Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

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Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. 

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We have incredible opportunities at Canada’s leading property and casualty insurance group, Aviva Canada. Our Auto Claims team is on the hunt for Auto Claims Advisors – empathic, motivated and customer focused individuals. If you enjoy working in a fast-paced environment, have the passion to help people and the desire to grow professionally, we would love to hear from you!

As an Auto Claims Advisor, you will be our customer’s first point of contact when they need us most. Providing exceptional customer service, you will be guiding them through the claims process, conducting investigations and making the decision on the best course of action.

To meet our customer’s needs, you must be available to work on a rotating shift schedule during the hours of 8am to 6pm on Monday through Friday.

Aviva recognizes the importance of being flexible and the benefits of being together, this role will be hybrid – the best of both worlds.

What You'll Do

Guide customers through the claims process by investigating their auto collision claim and looking after their needs
Comply to company and industry regulatory practices, delivering best practice methods and taking responsibility for your customers and claims outcomes.
Work autonomously in a digital environment
Actively participate in ongoing training to keep up to date with best practices in claims handling
Contribute to special projects and provide feedback to support Aviva’s ongoing initiatives to provide the outstanding customer experience

What You'll Bring

1- 2 years Auto Claims Adjusting experience is an asset
1-2 years’ experience in a Call Center Environment is an asset
Excellent oral and written communication skills
Ability to work in a digital environment and undertaking online tasks
Genuine curiosity and inquisitive approach to making improvements to processes to create a positive customer experience
Ability to work within and positively add to our organizational culture and values

What You’ll Get

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.

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More about this job

Responsibilities

The Auto Claims Advisor serves as the first point of contact for customers, guiding them through the auto collision claims process. Responsibilities include conducting investigations, making decisions on courses of action, and complying with industry regulatory practices.

Requirements

Candidates should ideally have 1-2 years of experience in auto claims adjusting or a call center environment. Strong communication skills and the ability to work effectively in a digital environment are required.

Skills

Auto Claims Adjusting
Call Center Operations
Customer Service
Claims Investigation
Oral Communication
Written Communication
Digital Proficiency
Process Improvement

Benefits

Annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Professional development education
Competitive vacation package

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Insurance
Property and Casualty Insurance
Claims Handling
Customer Experience
Regulatory Compliance
Collision Claims
Digital Environment
Call Center
Investigation

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