Auto Image Desk Appraiser
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset
- Posting language
- English
- Posted
Original job description
Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The opportunity
We are seeking an Auto Damage Appraiser (Image Desk Appraiser) at our Calgary Office. This is an opportunity to join a great company that values employee development, and promotes a positive work culture, where employees can do the best work of their lives.
What You’ll Do
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The opportunity
We are seeking an Auto Damage Appraiser (Image Desk Appraiser) at our Calgary Office. This is an opportunity to join a great company that values employee development, and promotes a positive work culture, where employees can do the best work of their lives.
What You’ll Do
- Review and evaluate electronic repair estimates line with our Company and Departmental standards and guidelines
- Control the method and cost of repairs to motor vehicles by using established industry regulatory practices and corporate guidelines.
- Complete Total loss evaluations through market and Autosource search.
- Complete remote appraisal(s)
- Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective.
- Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset
- Strong experience and knowledge with motor vehicle repairs, and prior estimating experience.
- Familiar with industry standard Estimating System(s)
- Good technical aptitude with databases/systems
- Excellent oral and written communication skills
- Excellent PC Skills
- Genuine curiosity and inquisitive mindset constantly looking to make things better for customers and colleagues
- Can work to and positively contribute to our organizational culture and values
- Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
More about this job
Responsibilities
Review electronic repair estimates against company and departmental standards, and manage repair methods and costs in accordance with industry practices and corporate guidelines. Complete total-loss evaluations using market research and Autosource, conduct remote appraisals, and contribute to problem solving and a positive customer experience.
Requirements
Requires at least 3–5 years of auto estimating experience, strong knowledge of motor vehicle repairs, and familiarity with industry-standard estimating systems; multi-provincial experience is an asset. Candidates should have strong technical and PC skills, excellent oral and written communication, and a curious, collaborative approach to improving customer and colleague experiences.
Skills
- Auto Estimating
- Motor Vehicle Repair Knowledge
- Electronic Repair Estimate Review
- Damage Appraisal
- Total Loss Evaluation
- Remote Appraisal
- Estimating Systems
- Database and Systems Proficiency
- Technical Aptitude
- Oral Communication
- Written Communication
- Problem Solving
- Customer Experience
- Teamwork
- Attention to Industry Standards
- Continuous Improvement
Benefits
- Annual Bonus Eligibility
- Retirement Savings Plan
- Share Plan
- Health Benefits
- Personal Wellness Programs
- Volunteer Opportunities
- Professional Development Support
- Competitive Vacation Package
- Option to Purchase Additional Vacation Days
- Employee Diversity and Inclusion Programs
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
Keywords
- Auto Damage Appraisal
- Image Desk Appraisal
- Auto Estimating
- Motor Vehicle Repairs
- Electronic Repair Estimates
- Repair Methods
- Repair Costs
- Total Loss Evaluation
- Market Search
- Autosource
- Remote Appraisal
- Estimating Systems
- Industry Standards
- Regulatory Practices
- Corporate Guidelines
- Databases
- Technical Aptitude
- PC Skills
- Problem Solving
- Customer Experience
- Communication
- Teamwork
- Continuous Improvement
- Insurance