Jobs in Canada

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Added 6 mins ago
EN
Salumi and Formaggi Manager (Deli Manager, Full-Time) - Eataly Yorkville
Eataly North America
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
Must hold a valid Food Handlers Certification
Added 6 mins ago
SG
Client Account Manager, BPO & Contact Centre
SinglePoint Group International Inc
Toronto, ON
- Full-time
Business reviews: Prepare and lead monthly and quarterly business reviews. Explain results, discuss performance drivers and recommend practical next steps.
Added 6 mins ago
TC
Senior Economic Development Officer
The City of Guelph
Guelph, ON
- Other
…organizations, service providers and other stakeholders to enhance lead generation and client…
Added 6 mins ago
HR
Integration Specialist Developer
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability…
Added 6 mins ago
AG
Manager, Regulatory
ATCO Group
Edmonton, AB
- Full-time
Leadership & Collaboration: Lead and develop a team while working across operational, engineering, financial and other business areas on complex regulatory priorities.
Added 20 mins ago
MI
Account Supervisor
Milestone Integrated
Cambridge, ON
- Full-time
You'll lead the day-to-day management of multiple projects, coordinating internal teams, managing timelines and budgets, navigating competing priorities and ensuring work moves smoothly…
Added 20 mins ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Lead end-to-end readiness assessments for medium to large, cross-functional initiatives impacting Business Operations.
Added 20 mins ago
AC
AVP, Corporate Partnershios
Aviva Canada
Toronto, ON
- Full-time
Lead a matrix team of service leaders across the business to ensure that there is effective service to both partners and customers every day, in line with the service levels agreed…
Added 20 mins ago
Y
Technical Lead (Contact Center/Amazon Connect)
Yochana
Toronto, ON
- Contract
Role: Technical Lead (Contact Center/Amazon Connect)
Added 20 mins ago
A
Data Partnerships Manager
Arima
Toronto, ON
- Full-time
…monetize our B2B partner ecosystem. In this role, you will lead our partner distribution engine across two core pillars: commercializing our proprietary data assets through major data…
Added 20 mins ago
C
Sr. Software Engineer, UI Developer Tooling (Hybrid, New York)
CrowdStrike
Toronto, ON
- Full-time
We're looking for a Senior UI Platform Engineer to lead the design and build of the shared developer tooling foundation for our next-generation front end. It's a strategic role for someone…
Added 20 mins ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Lead end-to-end readiness assessments for medium to large, cross-functional initiatives impacting Business Operations.
Added 20 mins ago
A
TA Scheduler
Airswift
Calgary, AB
- Contract
Lead scheduling activities throughout the turnaround lifecycle, including planning, execution, and closeout.
Added 20 mins ago
JP
Chef(fe), Développement des affaires - Business Development Manager
JAMP Pharma Group
Boucherville, QC
- Full-time
Added 20 mins ago
AI
ServiceNow Implementation Architect
Avanciers Inc.
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Consulting & Governance: Lead customer workshops, guide cross-functional processes (ITSM, ITOM, CSDM, HR/Finance flows), manage license scope, and confidently push back or explain…
Added 20 mins ago
TR
Manager, Learning & Development and Internal Communications
Torex Resources Inc.
Toronto, ON
- $130,000 to $175,000 CAD / year
- Contract
Reporting to the SVP, Human Resources & Organizational Effectiveness, you will lead the development, implementation, and continuous improvement of learning programs that strengthen…
Added 20 mins ago
CE
Electrical Engineering Project Manager
Catch Engineering
Calgary, AB
- Full-time
Applicants must reside in the Calgary area
Added 20 mins ago
HB
Staff Software Engineer (Distributed Systems - Rust) - Up to $250k CAD Base + Industry Leading Bonus
Hunter Bond
Montreal, QC
- $150,000 to $250,000 CAD / year
- Full-time
Lead and collaborate on multiple greenfield initiatives focused on performance, reliability, and scale
Added 20 mins ago
LS
Design Manager, Healthcare Design-Build - Permanent - 19663
LRO Staffing
Toronto, ON
- Full-time
You lead the architects, engineers and specialist consultants, and you hold them to the schedule and the cost plan
Added 20 mins ago
S
Zuora Solution Architect- Canada
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our strategic vision is to be the first in our industry to lead with bringing more and delivering outcomes as we work to become the world’s most customer-obsessed and employee-empowered…
Added 20 mins ago
M
Director, Product & Growth
Manulife
Toronto, ON
- Full-time
Lead commercialization and go-to-market strategies that strengthen positioning, enable distribution and improve adoption, engagement, revenue and profitability.
Added 20 mins ago
AC
AVP, Corporate Partnershios
Aviva Canada
Markham, ON
- Full-time
Lead a matrix team of service leaders across the business to ensure that there is effective service to both partners and customers every day, in line with the service levels agreed…
Added 20 mins ago
PC
Direct Sales Representative
PERI Canada
Bolton, ON
- Full-time
…objectives for the DUO product line. The AMDUO does this through lead generation, developing customer relationships, and increasing product visibility within an assigned geographical area.…
Added 20 mins ago
C
Project Manager - Innovation and Commercialization
Cella
Toronto, ON
- $45 to $50 CAD / hour
- Contract
End-to-End Project Management: Lead the project lifecycle of major RFP initiatives and product launches from initial brief and formula development through commercialization and final…
Added 20 mins ago
VH
Director, Developer Platform and AI Transformation
Verily Health
Waterloo, ON
- Full-time
The Director of Developer Platform and AI Transformation will lead Verily’s developer platform and enterprise AI enablement strategy. In this role, you will own the tools and infrastructure…

Aviva Canada

AVP, Corporate Partnershios

Markham, ON, Canada

The salary band for this position ranges from $150,000 to $180,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $150,000 to $180,000.
Job type: Full-time
Apply by: Dec 11, 2026
Experience: 5-7+ years related experience within the property and casualty insurance industry, including exposure to an operational sales and servicing environment
Posting language: English
Posted: Nov 11, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

In this role, we need an outstanding individual, to join our Partnerships Team. We need expertise and leadership to evolve Aviva Canada’s Partnerships.

We Are Looking For Someone Who

Acts as a conduit between Aviva and our partners to drive the plan for service and customer in the partnership.
Manages the end-to-end customer service experience/proposition of the partnerships by holding key collaborators to account on service delivery across business divisions

Come join our team!

What You’ll Do

Drive performance in the services provided to customers on behalf of the partnerships.
Chair of the joint Operational Performance Forum for the partnerships on behalf of both our partners and Aviva
Drive delivery of operational efficiencies across the partnerships through leading the Service Improvement Program within Aviva working across Claims, UW, Billing and technology
Drive continuous improvement in quality of underwriting and technical capability of Sales Advisors
Working with the customer experience leadership to drive a compelling customer service proposition across the partnerships for both online and offline channels.
Lead a matrix team of service leaders across the business to ensure that there is effective service to both partners and customers every day, in line with the service levels agreed contractually
Act as the primary point of escalation for service issues between Aviva and partners, and lead on successful resolution of these issues.
Develop new service propositions growing efficiency and driving the paperless agenda.
Ensure our partners and Aviva meet their contractual commitments each other

What You’ll Bring

5-7+ years related experience within the property and casualty insurance industry, including exposure to an operational sales and servicing environment
Experience in Claims an asset
Shown ability to apply service principles while maintaining appropriate situational flexibility and pragmatism
Strong relationship and expectation management skills
Ability to influence and motivate multi-disciplinary teams on a day-to-day basis
Ability to manage quality and application of effective change management skills, tools and techniques
Strong oral and written communication skills and effective presentation techniques
Strong customer / relationship development skills
Ability to manage to key business metrics
Ability to "think out of the box" and develop innovative and creative solutions

What You'll Get

The salary band for this position ranges from $150,000 to $180,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.
Employee discount on home and auto insurance (where applicable).

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Lead service performance and customer experience across Aviva’s partnerships, coordinating service leaders and operational teams across claims, underwriting, billing, and technology. Manage partner relationships, contractual commitments, service escalations, continuous improvement, and the development of efficient service propositions.

Requirements

Requires 5–7 or more years of relevant property and casualty insurance experience, including exposure to operational sales and servicing; claims experience is an asset. Candidates should demonstrate strong relationship management, communication, team influence, change management, service quality, and business-metric management skills.

Skills

Partnership Management
Customer Service
Operational Performance Management
Service Improvement
Process Efficiency
Underwriting
Claims
Sales Advisory
Customer Experience
Team Leadership
Escalation Management
Contract Management
Relationship Management
Change Management
Business Metrics
Communication

Benefits

Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Support
Competitive Vacation Package
Option to Purchase Five Additional Days Off
Diversity and Inclusion Programs
Corporate Wellness Programs
Employee Home and Auto Insurance Discount

Visa sponsorship

Not detected in the job text

Keywords

Property and Casualty Insurance
Partnerships
Customer Service
Customer Experience
Operational Performance
Service Improvement Program
Claims
Underwriting
Billing
Technology
Sales Advisors
Service Delivery
Operational Efficiency
Online Channels
Offline Channels
Service Levels
Escalation Resolution
Service Propositions
Paperless Processes
Contractual Commitments
Change Management
Quality Management
Business Metrics
Relationship Management
Matrix Team Leadership

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Work requirements

Jobs in Canada