Jobs in Canada

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Added 55 mins ago
CM
Store Manager - Parksville
Choices Market
Parksville, BC
- Full-time
…superior customer service day-in and day-out. As a part of our senior management team, the Store Manager must live and model our core values while fostering a positive and collaborative…
Added 1 hour ago
I
Global Head of Cyber Security
Innocap
Montreal, QC
- Full-time
As Innocap’s senior cybersecurity leader, the Global Head of Cybersecurity defines and executes the firm’s global cybersecurity strategy and operating model. Reporting to the Chief…
Added 1 hour ago
K
Senior Tax Manager, Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where…
Added 2 hours ago
Senior Data Analyst
Konrad
Toronto, ON
As a Senior Data Analyst, you are an experienced analytics professional who leads analytical initiatives and partners directly with stakeholders to shape data-informed strategy. You drive…
Added 2 hours ago
Manager
Konrad
Toronto, ON
Konrad is a next-generation digital consultancy that solves complex business problems for global clients with creative, forward-thinking solutions. We're passionate about innovation and…
Added 2 hours ago
Data Analyst
Konrad
Toronto, ON
You will work closely with senior analysts, data scientists, engineers, product managers, designers, and business stakeholders across a variety of client engagements. With guidance and…
Added 2 hours ago
Associate Consultant
Konrad
Toronto, ON
…Project Management, Design and Technology teams, supporting senior team members while you build your experience. You'll help clients solve business problems through smart, intuitive,…
Added 2 hours ago
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Expression of Interest - Sales Development Representative (Toronto)
Darktrace
Toronto, ON
- Full-time
Earning trust and developing relationships with senior executives by displaying knowledge, professionalism and relevance to business issues.
Added 2 hours ago
CC
Data Engineer
Canadian Cancer Society
Hamilton, ON
- Full-time
Reporting to the Senior Manager, Data Engineering & Services, the Data Engineer is involved in designing, developing, maintaining and optimizing data platform services, meta-data driven…
Added 2 hours ago
K
Senior Consultant, Financial Services-Insurance & Wealth & Asset Management
KPMG
ON · Toronto, Ontario
- Full-time
…focused on insurance and wealth management. We are looking for Senior Consultants who want to help leading financial services organizations solve complex business problems, transform how…
Added 3 hours ago
IG
Product Manager
Insight Global
Vancouver, BC
- $65 to $72 CAD / hour
- Contract
Strong communication skills with the ability to work with senior and executive stakeholders
Added 3 hours ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
Reporting to the Finance Manager, Corporate Consolidations and working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Experience partnering with senior business stakeholders
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business…
Added 3 hours ago
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Senior Research Director, Customer Success - Automotive
NielsenIQ
Toronto, ON
- Full-time
NIQ is seeking a Canada-based Senior Research Director, Customer Success - Automotive to lead our relationship with a major automotive manufacturer across the U.S. and Canadian markets.…
Added 3 hours ago
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Senior Research Strategist, Research Studio
Alida
Vancouver, BC
- Up to $125,000 CAD / year
- Full-time
…projects from brief to final reporting. We're looking for a Senior Research Strategist to help build it with us from the ground…
Added 3 hours ago
NS
Sr. Account Manager (PR)
North Strategic
Toronto, ON
- Temporary
As a Senior Account Manager, you will be working as part of a dynamic account team in a fast-paced agency environment, developing and delivering strategic, creative programs for consumer…
Added 3 hours ago
Director, Digital Experience
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
Own the business product vision and priorities for the digital storefront and customer-facing capabilities.
Added 4 hours ago
S
Manager, Customer Experience
Sysco
Calgary, AB · Sysco Calgary
- Full-time
Knowledge of business intelligence platforms, CRM systems (e.g., Salesforce), and Microsoft Office Suite (Excel, PowerPoint, Word).
Added 4 hours ago
Développeur.se de logiciels sénior.e - applications réseau / Senior Software Developer - Networking
Electronic Arts
Vancouver, BC · Montreal, QC
As a Senior Software Engineer, you will collaborate with Research Scientists and Engineers to shape how new technologies integrate into core engine architecture. You will translate ideas…
Added 4 hours ago
MC
Spécialiste principal, Économie de la santé et étude des résultats thérapeutiques / Senior Specialist, Health Economics Outcomes Research
Merck Canada
Kirkland, QC
- Full-time
Added 4 hours ago
WM
Coordinator, Production & Content Media Operation
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reports To: Senior Manager Production & Content Media
Added 4 hours ago
TH
Product Manager II, Advanced Analytics, Tim Hortons, Canada
Tim Hortons
Toronto, ON
- Full-time
…initiatives that leverage machine learning (“ML”), artificial intelligence (“AI”) models, and data engineering to deliver actionable and measurable insights and business impact. As a…
Added 6 hours ago
SM
RQ00244 – Data Science Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Data Science Developer with advanced hands-on expertise in Python, software engineering, Generative AI (GenAI), Large Language Models (LLMs),…
Added 6 hours ago
SM
RQ11858 – Oracle Cloud Integration Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly skilled Senior Oracle Cloud Integration Specialist with extensive experience in Oracle Fusion Cloud applications, Oracle Integration Cloud (OIC), Oracle Recruiting…

Aviva Canada

AVP, Direct Distribution and Affinity (Personal Lines)

Markham, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are looking for our next AVP, Direct Channel Lead, to help shape and execute Aviva Canada’s Direct distribution strategy and drive profitable, sustainable growth across the channel. This role will translate strategy and channel performance insights into clear priorities and targeted actions across portfolio performance, customer outcomes, sales and service, digital, marketing, pricing, underwriting, product, technology and operations.

Reporting to the Senior Vice President, Personal Insurance, the AVP will lead the cross-functional Direct agenda, strengthen governance and performance management, and advance transformation and continuous improvement initiatives that improve growth, profitability, efficiency and customer experience.

Come join our team!

What You'll Do

Support the development and execution of Aviva Canada’s Direct distribution strategy, business plan and multi-year roadmap, with clear priorities for profitable growth, portfolio performance, customer outcomes and competitive differentiation.
Lead the cross-functional Direct agenda, partnering across Sales & Service, Digital, Marketing, Product, Pricing, Underwriting, Claims, Technology, Finance and Performance Management to align priorities and accelerate delivery.
Translate financial, customer, sales, service, underwriting, operational and portfolio data into clear insights, targeted business actions and recommendations for senior leaders.
Establish and maintain effective channel governance, performance measures, decision forums and reporting to ensure clear accountability for strategic initiatives, financial outcomes and operational execution.
Drive portfolio performance and clean-up actions across Direct and relevant Affinity businesses, identifying leakage and opportunities to improve growth, profitability, retention and customer outcomes.
Advance the Direct transformation and continuous improvement agenda, maintaining a prioritized backlog of technology and non-technology initiatives that support growth, profitability, efficiency, and customer experience.
Provide respectful challenge and remove barriers across the cross-functional team to improve productivity, execution, and delivery.
Lead competitor and market intelligence for the Direct channel, including pricing developments, digital capabilities, customer experience innovation, emerging technology and evolving customer needs.
Support the development and evolution of Direct and Affinity propositions, ensuring alignment with customer needs, Aviva’s Personal Insurance strategy, and risk appetite.
Keep stakeholders informed of priorities, progress, decisions, risks and roadblocks, escalating issues where required.
Ensure customer interests, fair outcomes, regulatory requirements and risk management expectations are embedded in channel decisions and change initiatives.
Role model Aviva’s values and behaviors, promoting a One Aviva culture of accountability, collaboration, innovation, continuous improvement and customer focus.

What You'll Bring

Significant Canadian Personal Insurance experience, ideally including Direct, digital, consumer or multi-channel insurance.
Strong technical and commercial understanding of Personal Insurance portfolio performance, including pricing, underwriting, product, segmentation, loss ratio, rate adequacy, customer acquisition and retention.
Demonstrated experience translating complex channel and portfolio data into strategic priorities, recommendations and targeted business actions.
Proven ability to lead complex, cross-functional work with shared accountability across sales, service, digital, marketing, pricing, underwriting, product, technology and operations.
Strong financial and business acumen, with the ability to understand P&L drivers and balance growth, profitability, risk and customer outcomes.
Experience leading transformation, continuous improvement, or strategic initiatives in a dynamic and complex operating environment.
Excellent communication, problem-solving, and decision-making skills, with the ability to simplify complex issues and influence senior leaders and partners.
Strong relationship-building skills and the ability to establish trust and credibility with internal and external partners.
A customer-led, strategic and commercially minded approach, with curiosity about market trends, technology and emerging innovation.
Experience with Affinity, partnerships, bancassurance or B2B relationship management is an asset.
CIP, FCIP, or equivalent designation is an asset.

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More about this job

Responsibilities

Lead Aviva Canada’s Direct distribution strategy and cross-functional agenda, translating performance insights into priorities that support profitable growth, customer outcomes, and competitive differentiation. Strengthen channel governance and performance management, drive portfolio improvement and transformation initiatives, and ensure customer, regulatory, and risk considerations are embedded in decisions.

Requirements

Requires significant Canadian Personal Insurance experience and strong commercial and technical knowledge of portfolio performance, including pricing, underwriting, product, loss ratios, and customer acquisition and retention. Candidates should have a record of leading complex cross-functional initiatives, interpreting data, influencing senior stakeholders, and balancing growth, profitability, risk, and customer outcomes; Affinity or partnership experience and a CIP, FCIP, or equivalent designation are assets.

Skills

Personal Insurance
Direct Distribution Strategy
Pricing
Underwriting
Product Management
Financial Analysis
Data Analysis
Cross-Functional Leadership
Transformation Management
Continuous Improvement
Customer Experience
Stakeholder Management
Market Intelligence
Risk Management
Affinity Partnerships

Visa sponsorship

Not detected in the job text

Keywords

Personal Insurance
Direct Distribution
Affinity
Channel Strategy
Business Planning
Portfolio Performance
Pricing
Underwriting
Product Management
Loss Ratio
Rate Adequacy
Customer Acquisition
Customer Retention
Sales and Service
Digital Distribution
Marketing
Claims
Financial Performance
Performance Management
Channel Governance
Transformation
Continuous Improvement
Market Intelligence
Customer Experience
Risk Appetite
Regulatory Compliance
Bancassurance
B2B Relationship Management
CIP
FCIP

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