Jobs in Canada

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Added 9 mins ago
YI
Technical Quality Control and Compliance Specialist – Children’s Apparel
YM INC.
Toronto, ON
- Full-time
The Compliance & Technical Quality Controller is responsible for overseeing product safety, regulatory compliance, technical specifications, and quality assurance for our children’s and…
Added 9 mins ago
SS
Carpentry Foreman
Surespan Structures
North Vancouver, BC
- Full-time
The Foreman will work at various project sites across Canada, often on a fly-in-fly-out basis · Typical work rotation: 21 days on, 7 days off
Added 9 mins ago
C
Account Executive - B2B Hardware Sales and Solutions
CareTek
Brampton, ON
- Full-time
Identify and qualify new B2B hardware and solutions opportunities through outbound calling, email, LinkedIn, sales-intelligence tools, referrals and partner lead sharing.
Added 9 mins ago
Director, Finance
WF Group Inc.
Kitchener, ON
Lead treasury operations, cash flow management, and banking relationships.
Added 24 mins ago
A
Senior Front-End Web Developer
Accenture
Toronto, ON
- Full-time
…not just delivery, and you're comfortable being the senior or lead voice in the room when there's no clear answer. If you're passionate about developing rich, interactive digital solutions…
Added 39 mins ago
PH
Clinical Informatics Specialist, Radiation Therapist P2BI
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups and utilizes their radiation therapy expertise and…
Added 39 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The CIS is the liaison between Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups and utilizes their…
Added 39 mins ago
T
Recycler - Windsor (Full-Time)
Talize
Windsor, ON
- $18.3 CAD / hour
- Full-time
…compliant with safety standards, and support smooth backroom operations. Working closely with the Merchandise Processing Supervisor, you help offload, sort, weigh, label, and transfer…
Added 39 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
…Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with…
Added 39 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The CIS is the liaison between Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups and utilizes their…
Added 39 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The CIS is the liaison between Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups and utilizes their…
Added 39 mins ago
PH
Public Health Technologist, Bacteriology and Mycology
Provincial Health Services Authority
Vancouver, BC
- Full-time
Responds to requests and inquiries for all referred in tests. Seeks direction as required from the Team Lead, Site Supervisor, Laboratory Operations Manager, or Program Head/Medical…
Added 39 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
…Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with…
Added 39 mins ago
AP
Production Manager
AGF Perú
Calgary, AB
- Full-time
Oversee the daily operations across production, maintenance and logistics departments;
Added 39 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
…Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with…
Added 39 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
…Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with…
Added 1 hour ago
C
Dynamics 365 Support Consultant
Catapult
Vancouver, BC
- Full-time
Continuously improve technical support processes, documentation, and knowledge base to enhance efficiency and support development operations
Added 2 hours ago
C
Assistant Supervisor Track Maintenance-CA
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
Lead engineering operations as outlined in CN's operating plan
Added 2 hours ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
The role provides technical leadership in cloud operations, Infrastructure as Code, DevOps practices, automation, infrastructure modernization, and complex incident and problem resolution.…
Added 2 hours ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
We are seeking a proactive and detail-oriented RDL Network Administrator to manage the day-to-day operations and administration of our global Research and Development Lab (RDL) networks.…
Added 2 hours ago
MC
Large Format & Digital Printing Production Manager
Multinational Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Are you a hands-on leader with deep technical expertise in large-format digital printing and finishing? Our client in the Signage & Digital Printing industry is looking for an experienced…
Added 2 hours ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
As a Restaurant General Manager within ETG, you will lead the comprehensive day-to-day operations of your assigned location. You will act as the brand ambassador, championing our service…
Added 2 hours ago
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Responsable mondial de la transformation et des solutions en IA, Pâtes et papiers / Global AI Transformation & Solutions Lead, Pulp & Paper
AFRY
Montreal, QC
- Full-time
Global AI Transformation & Solutions Lead, Pulp & Paper
Added 3 hours ago
E
Senior Water Wastewater Engineer
Englobe
Lethbridge, AB
- Full-time
…innovation and collaboration are an integral part of our daily…
Added 3 hours ago
SP
Solution Architect
Salesforce Partner Canada
BC · British Columbia, Canada
- Full-time
…a customer's growth. This is a hands-on, billable role: you lead discovery and design, own the functional architecture, guide the build, and set the solution standard for the engagements…

Aviva Canada

AVP, Direct Distribution and Affinity (Personal Lines)

Markham, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are looking for our next AVP, Direct Channel Lead, to help shape and execute Aviva Canada’s Direct distribution strategy and drive profitable, sustainable growth across the channel. This role will translate strategy and channel performance insights into clear priorities and targeted actions across portfolio performance, customer outcomes, sales and service, digital, marketing, pricing, underwriting, product, technology and operations.

Reporting to the Senior Vice President, Personal Insurance, the AVP will lead the cross-functional Direct agenda, strengthen governance and performance management, and advance transformation and continuous improvement initiatives that improve growth, profitability, efficiency and customer experience.

Come join our team!

What You'll Do

Support the development and execution of Aviva Canada’s Direct distribution strategy, business plan and multi-year roadmap, with clear priorities for profitable growth, portfolio performance, customer outcomes and competitive differentiation.
Lead the cross-functional Direct agenda, partnering across Sales & Service, Digital, Marketing, Product, Pricing, Underwriting, Claims, Technology, Finance and Performance Management to align priorities and accelerate delivery.
Translate financial, customer, sales, service, underwriting, operational and portfolio data into clear insights, targeted business actions and recommendations for senior leaders.
Establish and maintain effective channel governance, performance measures, decision forums and reporting to ensure clear accountability for strategic initiatives, financial outcomes and operational execution.
Drive portfolio performance and clean-up actions across Direct and relevant Affinity businesses, identifying leakage and opportunities to improve growth, profitability, retention and customer outcomes.
Advance the Direct transformation and continuous improvement agenda, maintaining a prioritized backlog of technology and non-technology initiatives that support growth, profitability, efficiency, and customer experience.
Provide respectful challenge and remove barriers across the cross-functional team to improve productivity, execution, and delivery.
Lead competitor and market intelligence for the Direct channel, including pricing developments, digital capabilities, customer experience innovation, emerging technology and evolving customer needs.
Support the development and evolution of Direct and Affinity propositions, ensuring alignment with customer needs, Aviva’s Personal Insurance strategy, and risk appetite.
Keep stakeholders informed of priorities, progress, decisions, risks and roadblocks, escalating issues where required.
Ensure customer interests, fair outcomes, regulatory requirements and risk management expectations are embedded in channel decisions and change initiatives.
Role model Aviva’s values and behaviors, promoting a One Aviva culture of accountability, collaboration, innovation, continuous improvement and customer focus.

What You'll Bring

Significant Canadian Personal Insurance experience, ideally including Direct, digital, consumer or multi-channel insurance.
Strong technical and commercial understanding of Personal Insurance portfolio performance, including pricing, underwriting, product, segmentation, loss ratio, rate adequacy, customer acquisition and retention.
Demonstrated experience translating complex channel and portfolio data into strategic priorities, recommendations and targeted business actions.
Proven ability to lead complex, cross-functional work with shared accountability across sales, service, digital, marketing, pricing, underwriting, product, technology and operations.
Strong financial and business acumen, with the ability to understand P&L drivers and balance growth, profitability, risk and customer outcomes.
Experience leading transformation, continuous improvement, or strategic initiatives in a dynamic and complex operating environment.
Excellent communication, problem-solving, and decision-making skills, with the ability to simplify complex issues and influence senior leaders and partners.
Strong relationship-building skills and the ability to establish trust and credibility with internal and external partners.
A customer-led, strategic and commercially minded approach, with curiosity about market trends, technology and emerging innovation.
Experience with Affinity, partnerships, bancassurance or B2B relationship management is an asset.
CIP, FCIP, or equivalent designation is an asset.

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More about this job

Responsibilities

Lead Aviva Canada’s Direct distribution strategy and cross-functional agenda, translating performance insights into priorities that support profitable growth, customer outcomes, and competitive differentiation. Strengthen channel governance and performance management, drive portfolio improvement and transformation initiatives, and ensure customer, regulatory, and risk considerations are embedded in decisions.

Requirements

Requires significant Canadian Personal Insurance experience and strong commercial and technical knowledge of portfolio performance, including pricing, underwriting, product, loss ratios, and customer acquisition and retention. Candidates should have a record of leading complex cross-functional initiatives, interpreting data, influencing senior stakeholders, and balancing growth, profitability, risk, and customer outcomes; Affinity or partnership experience and a CIP, FCIP, or equivalent designation are assets.

Skills

Personal Insurance
Direct Distribution Strategy
Pricing
Underwriting
Product Management
Financial Analysis
Data Analysis
Cross-Functional Leadership
Transformation Management
Continuous Improvement
Customer Experience
Stakeholder Management
Market Intelligence
Risk Management
Affinity Partnerships

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Keywords

Personal Insurance
Direct Distribution
Affinity
Channel Strategy
Business Planning
Portfolio Performance
Pricing
Underwriting
Product Management
Loss Ratio
Rate Adequacy
Customer Acquisition
Customer Retention
Sales and Service
Digital Distribution
Marketing
Claims
Financial Performance
Performance Management
Channel Governance
Transformation
Continuous Improvement
Market Intelligence
Customer Experience
Risk Appetite
Regulatory Compliance
Bancassurance
B2B Relationship Management
CIP
FCIP

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Work requirements

Jobs in Canada