Jobs in Canada

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Added 7 mins ago
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Applied Researcher
eBay
Toronto, ON
- Full-time
Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.
Added 7 mins ago
Engineering Student
GHD Group Pty Ltd
Toronto, ON
Join our team of globally connected specialists to help solve complex transport challenges and experience groundbreaking projects from idea to delivery, and beyond.
Added 7 mins ago
Sunglass Hut Market Manager
EssilorLuxottica Group
Mississauga, ON
…including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the…
Added 7 mins ago
Sunglass Hut Market Manager Prairies North
EssilorLuxottica Group
Winnipeg, MB
…including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the…
Added 7 mins ago
Customer Experience Associate - Kildonana Place, Winnipeg, MB (30 hours per week)
Scotiabank
Winnipeg, MB
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
Senior Customer Experience Associate - Queenston & Nash (26.25 hours/week)
Scotiabank
Hamilton, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
Senior Customer Experience Associate - Somerset & Bronson, Ottawa, ON (37.5 hours/week)
Scotiabank
Ottawa, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 7 mins ago
Senior IT Systems Administrator
PressReader
Richmond, BC
Provide Tier 2/3 technical support to head office employees, global team members, and digital publishing partners.
Added 7 mins ago
CI
Student Intern, Corporate Sustainability
Celestica International LP
Toronto, ON
- $23 to $30 CAD / hour
…projects, get hands-on experience, collaborate with a global team, and learn from some of the greatest minds in the industry. And just as we aspire to imagine, develop and deliver a better…
Added 7 mins ago
Urban Transit and Mobility Internship - 2027
Mott MacDonald
Vancouver, BC
From the moment you join our team, you will work alongside experienced engineering consultants, project managers, subject matter experts, mentors, and peers who champion integrity,…
Added 7 mins ago
Technical Specialist (Computer Services Officer 3)
The Government of Nova Scotia
Halifax, NS
At CSDS, we prioritize people - both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable…
Added 7 mins ago
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Senior Hydrogeologist
Stantec
Waterloo, ON
- Full-time
Stantec has an opportunity for a Senior Hydrogeologist to join our Environmental Services team. The position will ideally be in Waterloo, Markham or Ottawa, Ontario, but there is…
Added 7 mins ago
PowerBI Technical Lead
NTT DATA Services
Toronto, ON
We are currently seeking a PowerBI Technical Lead to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 7 mins ago
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Business Analyst
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
ability to work collaboratively within team environments and meet project
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Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
…long-term sales strategies so as to maximize multiplatform (TV and Digital) advertising revenues. You will oversee the team’s day-to-day operations, providing inspiring guidance and…
Added 7 mins ago
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TV and Digital Sales Representative – Business Development (French Services) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Part-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 7 mins ago
Supervisor Surface Production
BHP
Canada
…frontline operations as we operationalize our surface production team from a greenfield project environment through commissioning and into operational execution. You will supervise daily…
Added 7 mins ago
Installation Engineering Specialist
Alstom
Toronto, ON
…to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues…
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Operations Project Manager
OnDeck Marketing
Calgary, AB
- Full-time
OnDeck Marketing is a fast-growing digital out-of-home media company operating inside community colleges and high schools across North America. We connect higher ed institutions with their…
Added 7 mins ago
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Administrative Assistant
Crofton House School
Vancouver, BC · Greater Vancouver, BC
- $52,000 to $58,000 CAD / year
- Full-time
…eight-month fixed-term contract to support the Advancement team until the end of the school year (June 2027). The successful candidate will provide daily administrative and operational…
Added 7 mins ago
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Director, Marketing
ARS Responds Canada
Toronto, ON · North York, ON
- $125,000 to $150,000 CAD / year
- Full-time
The Director oversees ARS’s marketing function, including brand implementation, digital marketing, content and communications, website and social media, regional and local-market marketing,…
Added 7 mins ago
MA
Early Years Practitioner (Stamford School)
MacIntyre Academies
ON · Ontario, Canada
- Full-time
…First Aid and basic food hygiene certificate, demonstrating digital literacy, and showcasing creativity in planning and delivering engaging learning experiences. In addition, a Forest…
Added 22 mins ago
BC
Financial Solutions Specialist - Burnaby Branch
Beem Credit Union
Burnaby, BC
- Full-time
…we’ve united to create a financial partner that offers both digital ease and people-first…
Added 22 mins ago
CH
Administrative Assistant, Advancement
Crofton House School
Vancouver, BC
- Full-time
…eight-month fixed-term contract to support the Advancement team until the end of the school year (June 2027). The successful candidate will provide daily administrative and operational…

Aviva Canada

AVP, Direct Distribution and Affinity (Personal Lines)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are looking for our next AVP, Direct Channel Lead, to help shape and execute Aviva Canada’s Direct distribution strategy and drive profitable, sustainable growth across the channel. This role will translate strategy and channel performance insights into clear priorities and targeted actions across portfolio performance, customer outcomes, sales and service, digital, marketing, pricing, underwriting, product, technology and operations.

Reporting to the Senior Vice President, Personal Insurance, the AVP will lead the cross-functional Direct agenda, strengthen governance and performance management, and advance transformation and continuous improvement initiatives that improve growth, profitability, efficiency and customer experience.

Come join our team!

What You'll Do

Support the development and execution of Aviva Canada’s Direct distribution strategy, business plan and multi-year roadmap, with clear priorities for profitable growth, portfolio performance, customer outcomes and competitive differentiation.
Lead the cross-functional Direct agenda, partnering across Sales & Service, Digital, Marketing, Product, Pricing, Underwriting, Claims, Technology, Finance and Performance Management to align priorities and accelerate delivery.
Translate financial, customer, sales, service, underwriting, operational and portfolio data into clear insights, targeted business actions and recommendations for senior leaders.
Establish and maintain effective channel governance, performance measures, decision forums and reporting to ensure clear accountability for strategic initiatives, financial outcomes and operational execution.
Drive portfolio performance and clean-up actions across Direct and relevant Affinity businesses, identifying leakage and opportunities to improve growth, profitability, retention and customer outcomes.
Advance the Direct transformation and continuous improvement agenda, maintaining a prioritized backlog of technology and non-technology initiatives that support growth, profitability, efficiency, and customer experience.
Provide respectful challenge and remove barriers across the cross-functional team to improve productivity, execution, and delivery.
Lead competitor and market intelligence for the Direct channel, including pricing developments, digital capabilities, customer experience innovation, emerging technology and evolving customer needs.
Support the development and evolution of Direct and Affinity propositions, ensuring alignment with customer needs, Aviva’s Personal Insurance strategy, and risk appetite.
Keep stakeholders informed of priorities, progress, decisions, risks and roadblocks, escalating issues where required.
Ensure customer interests, fair outcomes, regulatory requirements and risk management expectations are embedded in channel decisions and change initiatives.
Role model Aviva’s values and behaviors, promoting a One Aviva culture of accountability, collaboration, innovation, continuous improvement and customer focus.

What You'll Bring

Significant Canadian Personal Insurance experience, ideally including Direct, digital, consumer or multi-channel insurance.
Strong technical and commercial understanding of Personal Insurance portfolio performance, including pricing, underwriting, product, segmentation, loss ratio, rate adequacy, customer acquisition and retention.
Demonstrated experience translating complex channel and portfolio data into strategic priorities, recommendations and targeted business actions.
Proven ability to lead complex, cross-functional work with shared accountability across sales, service, digital, marketing, pricing, underwriting, product, technology and operations.
Strong financial and business acumen, with the ability to understand P&L drivers and balance growth, profitability, risk and customer outcomes.
Experience leading transformation, continuous improvement, or strategic initiatives in a dynamic and complex operating environment.
Excellent communication, problem-solving, and decision-making skills, with the ability to simplify complex issues and influence senior leaders and partners.
Strong relationship-building skills and the ability to establish trust and credibility with internal and external partners.
A customer-led, strategic and commercially minded approach, with curiosity about market trends, technology and emerging innovation.
Experience with Affinity, partnerships, bancassurance or B2B relationship management is an asset.
CIP, FCIP, or equivalent designation is an asset.

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More about this job

Responsibilities

Lead the development and execution of Aviva Canada’s Direct distribution strategy, coordinating cross-functional teams and using performance insights to improve growth, profitability, customer outcomes, and operational efficiency. Establish channel governance and performance management, advance transformation initiatives, and ensure customer interests, regulatory requirements, and risk expectations are reflected in decisions.

Requirements

Significant Canadian Personal Insurance experience and strong commercial and technical knowledge of portfolio performance, including pricing, underwriting, product, and customer acquisition and retention, are required. The role also calls for proven cross-functional leadership, financial acumen, experience with transformation or strategic initiatives, and strong communication and relationship-building skills; Affinity experience and a CIP, FCIP, or equivalent designation are assets.

Skills

Personal Insurance
Direct Distribution Strategy
Pricing
Underwriting
Product Management
Financial Analysis
Data Analysis
Cross-Functional Leadership
Transformation Management
Continuous Improvement
Customer Experience
Market Intelligence
Stakeholder Management
Risk Management
Affinity Partnerships

Visa sponsorship

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Keywords

Personal Insurance
Direct Distribution
Affinity
Channel Strategy
Business Planning
Portfolio Performance
Pricing
Underwriting
Product Management
Loss Ratio
Rate Adequacy
Customer Acquisition
Customer Retention
Sales and Service
Digital Capabilities
Marketing
Claims
Financial Performance
P&L
Performance Management
Channel Governance
Transformation
Continuous Improvement
Market Intelligence
Customer Experience
Risk Appetite
Regulatory Requirements
Bancassurance
B2B Relationship Management
CIP

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