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Added 10 hours ago
M
Analyst, Claims Administration
Morguard
Mississauga, ON
- Full-time
The Analyst, Claims Administration is accountable to the Manager, Claims Administration for timely and accurate administration, analysis and reporting of insurance claims to ensure that…
Added 13 hours ago
MD
Investment Analyst Sr/Investment Officer, Legal and Policy Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Public Markets Investment Management: The Investment Analyst/Officer will work closely with public markets managers on investment strategy, contractual terms, and ongoing diligence,…
Added 14 hours ago
AC
Early Careers: Bilingual Analyst, Health Solutions
Aon Corporation
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Business and professional development in Commercial Risk, Reinsurance, client service, communication, collaboration, problem solving and commercial awareness.
Added 1 day ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
Work with Product, Claims, Finance, Commercial, and Operations teams to improve portfolio insights and data quality.
Added 1 day ago
R
Pricing & Performance Analyst
Redion
Toronto, ON
- Full-time
Work with Product, Claims, Finance, Commercial, and Operations teams to improve portfolio insights and data quality.
Added 2 days ago
HI
Purchasing Planner / Inventory Analyst
Holland Imports Inc.
Surrey, BC
- Full-time
Job Description: Purchasing Planner & Inventory Analyst
Added 5 days ago
Cyber and Forensic Technology Consulting Analyst/Associate- Fleming Internship Program
Charles River Associates - Private
Toronto, ON
Our Summer Analyst/Associate Internship program mirrors the analyst experience to give you an understanding of our business and experience project work at Charles River Associates.…
Added 6 days ago
SI
Associate Claims Bordereau Analyst
Sovereign Insurance
Calgary, AB · Vancouver, BC · Winnipeg, MB
- Full-time
This role supports the automation and processing of Claims bordereau submissions from brokers and MGAs across Canada (excluding Quebec). Working under the guidance of senior Claims…
Added 6 days ago
Cost Recovery Analyst
Government of Alberta
AB
As the Ministry of Forestry and Parks we are responsible for fostering Alberta’s environmentally responsible forest management practices, including management of wildfires. We preserve our…
Added 7 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You…
Added 7 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You…
Added 7 days ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You…
Added 7 days ago
HI
Analyst, Employee Benefits
HUB International
Burnaby, BC
- Full-time
…your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a…
Added 8 days ago
CA
Commercial Loans Analyst
Crédit Agricole CIB
Montreal, QC
- Contract
CASO Commercial Loans Operations Platform is responsible for processing the Loans portfolio for NY Branch and Canada Branch activity.
Added 10 days ago
T
Business Analyst Manager
Trisura
Toronto, ON
- Full-time
Minimum 5 years in a formal leadership role, with direct accountability for performance management, hiring, and development.
Added 10 days ago
Business Analyst Manager
Trisura Guarantee Insurance Company
Toronto, ON
Minimum 5 years in a formal leadership role, with direct accountability for performance management, hiring, and development.
Added 10 days ago
HI
Purchasing Planner / Inventory Analyst
Holland Imports Inc.
Burnaby, BC
- Full-time
Job Description: Purchasing Planner & Inventory Analyst
Added 11 days ago
JH
Director, Strategic Advisory
J.S. Held LLC
Toronto, ON
- Full-time
Lead and manage financial and accounting controls for operating businesses and commercial real estate assets.
Added 12 days ago
AL
Acheteur(euse) stratégique / Strategic Buyer
Axis Lighting
Montreal, QC
- Full-time
Reporting to the Senior Director – Supply Chain Management, the Strategic Buyer is responsible to achieve best possible cost savings while ensuring the most beneficial supply base for the…
Added 13 days ago
AC
Senior Recovery Claims Adjuster - Property Claims
Aviva Canada
Markham, ON
- Full-time
The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as…
Added 13 days ago
AC
Senior Recovery Claims Adjuster - Property Claims
Aviva Canada
Oakville, ON
- Full-time
The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as…
Added 13 days ago
LC
Finance Analyst (Plant)
LNG Canada
Calgary, AB
- Full-time
The Finance Analyst will support the Finance Manager in providing end-to-end finance support across the LNG Canada Phase 2 Project, including the JFJV EPC scope, Company Provided Scope…
Added 13 days ago
FT
Pricing and Performance Analyst
Firefly Transformation Solutions
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $95,000 CAD / year
- Full-time
Strong PowerPoint and presentation-development skills, with the ability to translate quantitative analysis into clear, persuasive materials for commercial, underwriting, and management…
Added 13 days ago
Senior Recovery Claims Adjuster - Property Claims
Aviva
Markham, ON · Oakville, ON
The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as…
Added 13 days ago
EA
Pricing & Performance Analyst
Europ Assistance Canada
Toronto, ON
- Full-time
Work with Product, Claims, Finance, Commercial, and Operations teams to improve portfolio insights and data quality.

Aviva Canada

Claims Analyst - Reinsurance

Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What You’ll Do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What You’ll Bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What You’ll Get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, liaise with internal teams and external partners, and conduct audits and process improvements to support program governance and accurate claims administration.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated claims programs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, communication, organizational, and relationship-management skills, attention to detail, and intermediate-to-advanced Microsoft Excel proficiency.

Skills

Commercial Property and Casualty Claims
Reinsurance
Delegated Claims Authority Programs
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance and Auditing

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Support
Vacation Package
Option to Purchase Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Administration
Claims Handling Agreements
Underwriting Schemes
Claims Reserving
Claims Accounting
Financial Reporting
Trust Funds
Financial Transaction Audits
Reserve Adequacy
Payment Reconciliation
Service-Level Agreements
Program Governance
Quality Assurance
Data Integrity
Operational Controls
Continuous Improvement
Microsoft Excel
Reporting Tools

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