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Added 1 min ago
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Operations Manager (Civil/FTTH Construction)
Telecon
Saskatoon, SK
- Full-time
Reporting to the Senior Director of Operations; the Operations Manager is responsible to lead and manage all operations of their region. This includes health and safety, finances, contract…
Added 2 mins ago
Manager, Policy & Research-HS321
City of London
London, ON
Reporting to the Senior Manager, Community and Strategic Initiatives, the Manager, Policy, and Research provides leadership to manage the development of policy, research, program…
Added 2 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…
Added 2 mins ago
AW
Senior Manager, Investment Fund Operations
Aviso Wealth
Remote, Canada
- $115,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…
Added 32 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Vancouver, BC
- $115,000 to $135,000 CAD / year
- Full-time
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…
Added 32 mins ago
A
Senior Manager, Investment Fund Operations
Aviso
Toronto, ON
- $115,000 to $135,000 CAD / year
- Full-time
Reporting to the Senior Director, Fund Operations & Strategic Relationships, the Senior Manager will be responsible for supporting the day-to-day operational execution, governance, and…
Added 32 mins ago
CO
Job ID #32315: Supervisor, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, Cybersecurity, the Supervisor, Cybersecurity oversees day-to-day cybersecurity operations and delivery of assigned security services to protect the…
Added 32 mins ago
CO
Job ID #32314: Supervisor, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, IT Infrastructure, the Supervisor, Infrastructure oversees operation, maintenance, availability, performance and continual improvement of the City’s enterprise…
Added 32 mins ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the CISO and Director, IT Infrastructure, the Manager, IT Infrastructure provides strategic and operational leadership for the City’s enterprise infrastructure and…
Added 32 mins ago
CO
Job ID #32295: Manager, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
The Manager leads assigned security professionals and service providers in security governance, risk management, threat detection, incident response, vulnerability management and security…
Added 1 hour ago
HC
Manager, Financial Reporting & Operations
Honda Canada Inc.
Markham, ON
- Full-time
The Manager, Financial Reporting & Operations leads two core Finance functions: Financial Operations and Financial Reporting. The incumbent will be accountable for the accuracy, timeliness,…
Added 1 hour ago
Facilities Project Manager
Give and Go Prepared Foods
Toronto, ON
Give & Go Prepared Foods is seeking a Facilities Project Manager to lead corporate facilities maintenance engineering across our manufacturing, storage, and office locations.
Added 2 hours ago
VC
Manager of Financial Planning & Analysis
Victoria Cool Aid Society
Victoria, BC
- Full-time
Victoria Cool Aid Society and its leadership - governance and staff -- are fully committed to reconciliation and to decolonizing our systems, policies, and practices by embedding an…
Added 3 hours ago
NB
Product Owner Regulatory Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
…means acting as a change leader. You will report to the Senior Manager Business Intelligence Center - Finance. This role allows you to make a positive and tangible impact on the…
Added 3 hours ago
CO
STRATEGIC ENTERPRISE INTEGRATION & MODERNIZATION LEAD (DATA MANAGEMENT)
City of Toronto
Toronto, ON
- Full-time
In this temporary role, reporting to the Senior Project Manager , the SEIM Lead (Data Management) will lead complex, multi-year, multi-divisional technology transformation projects for the…
Added 4 hours ago
M
RQ00828 - Software Developer - Full Stack - Senior
Maarut
Toronto, ON
- Contract
…standards and provincial services, including the Hospital Report Manager (HRM) Standard, Provider Registry, Client Registry, and eReferral, covering message transformation, validation,…
Added 7 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 7 hours ago
NS
Distribution Asset Strategy Engineer
Nova Scotia Power
Halifax, NS
- Full-time
Reporting to the Manager, Asset Performance, the Distribution Asset Strategy Engineer is responsible for the development, implementation, and continuous improvement of distribution asset…
Added 7 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…internal audit framework built on an enterprise risk management governance model. You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior…
Added 7 hours ago
C
Risk & Compliance Project Manager and Application Manager
Citi
Mississauga, ON
- Full-time
Access Governance & Data Protection: Enforce least-privilege role-based access control (RBAC), segregation of duties (SoD), and sensitive data encryption across all managed compliance…
Added 8 hours ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 9 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 9 hours ago
A
Senior Manager, Asset Management & Engineering
ATCO
Calgary, AB
- Full-time
Reporting to the General Manager, Midstream, the Senior Manager leads Facility Engineering, Operations Engineering, Maintenance and Asset Performance. The role translates Product Line…
Added 10 hours ago
T
E-Commerce and Analytics Manager
travelbrands
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 13 hours ago
SL
Business Portfolio Manager
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Business Portfolio Manager role is responsible for leading and supporting key portfolio management activities across the SLGI portfolio. The role involves end-to-end portfolio oversight…

Aviva Canada

Claims Analyst - Reinsurance

Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What You’ll Do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What You’ll Bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What You’ll Get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, liaise with internal teams and external partners, and conduct audits and process improvements to support program governance and accurate claims administration.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated claims programs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, communication, organizational, and relationship-management skills, attention to detail, and intermediate-to-advanced Microsoft Excel proficiency.

Skills

Commercial Property and Casualty Claims
Reinsurance
Delegated Claims Authority Programs
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance and Auditing

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Support
Vacation Package
Option to Purchase Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Administration
Claims Handling Agreements
Underwriting Schemes
Claims Reserving
Claims Accounting
Financial Reporting
Trust Funds
Financial Transaction Audits
Reserve Adequacy
Payment Reconciliation
Service-Level Agreements
Program Governance
Quality Assurance
Data Integrity
Operational Controls
Continuous Improvement
Microsoft Excel
Reporting Tools

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