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Added 23 mins ago
B
Jr. Business Analyst - Capital Markets & Reconciliation
BeachHead
Toronto, ON
- $17.6 to $34.78 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Jr. Business Analyst - Capital Markets & Reconciliation to support reference data management, credit data processing,…
Added 53 mins ago
I
Sr. Finance Analyst - Truck
International
ON · Hannon, ON
- Full-time
Product quality and uptime has been a strong and ongoing focus across the entire company. International has introduced a number of new powertrains to its truck line-up, including the…
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 2 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 4 hours ago
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Quality Assurance Analyst
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Quebec, QC
- Full-time
Ready to take your career to the next level? Frima is looking for a Quality Assurance Analyst to join a multidisciplinary team on one of our biggest projects!
Added 7 hours ago
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Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
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HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 7 hours ago
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CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
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- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 10 hours ago
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RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 10 hours ago
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RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 10 hours ago
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RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Recommend and direct the measurement and improvement of tools, techniques, standards, and performance criteria to control the quality of application development initiatives.
Added 12 hours ago
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Analyste en dynamique de vol/Flight Dynamics Analyst
Calian in Space & Technology
Longueuil, QC · St-Hubert, QC
- Full-time
The Flight Dynamics Analyst is a technical member of the Flight Dynamics group responsible for conducting and monitoring orbit maintenance operations of customer satellites and the Flight…
Added 13 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 13 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 13 hours ago
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CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
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Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 13 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 14 hours ago
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Senior Application Support Analyst – Equities
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Lead Data Scientist
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Added 15 hours ago
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HR Operations Analyst I
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Added 15 hours ago
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Market Risk Analyst, FX
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Toronto, ON
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…rate trading, partnering closely with front office, product control, and risk analytics teams to ensure risks are well‑understood, consistently measured, and transparently communicated. The…
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Senior Market Risk Analyst (5772)
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Toronto, ON
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Senior Credit Analyst Agriculture Services
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Senior Manager, Derivatives & FX Transformation
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Toronto, ON
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Drive the Derivatives & FX Services strategy through strong delivery governance and control execution.
Added 16 hours ago
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Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 16 hours ago
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Data Operations Analyst (10-Month Contract)
OMERS
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Aviva Canada

Claims Analyst - Reinsurance

Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What You’ll Do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What You’ll Bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What You’ll Get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, liaise with internal teams and external partners, and conduct audits and process improvements to support program governance and accurate claims administration.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated claims programs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, communication, organizational, and relationship-management skills, attention to detail, and intermediate-to-advanced Microsoft Excel proficiency.

Skills

Commercial Property and Casualty Claims
Reinsurance
Delegated Claims Authority Programs
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance and Auditing

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Support
Vacation Package
Option to Purchase Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Administration
Claims Handling Agreements
Underwriting Schemes
Claims Reserving
Claims Accounting
Financial Reporting
Trust Funds
Financial Transaction Audits
Reserve Adequacy
Payment Reconciliation
Service-Level Agreements
Program Governance
Quality Assurance
Data Integrity
Operational Controls
Continuous Improvement
Microsoft Excel
Reporting Tools

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