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Added 2 hours ago
R
Bilingual Commercial Mortgage Analyst, Commercial Credit Adjudication
RBC
Montreal, QC
- Full-time
You will apply commercial credit expertise to achieve strategic priorities and support Relationship Managers (RMs) and their Commercial Mortgage clients in the annual review and term…
Added 3 hours ago
T
Operations Analyst III
TD
Mississauga, ON
- Full-time
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Added 4 hours ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
…environment in which they will be involved in a broad range of transactions. The job is responsible for supporting senior members of the team in the generation of new business…
Added 6 hours ago
Investment Analyst - Montreal
Groupe Mach
Montreal, QC
Based in Montreal, the Investment Analyst will support the Acquisitions and Dispositions team by conducting financial analysis, financial modeling, due diligence, and market research to…
Added 6 hours ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia,…
Added 1 day ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement/Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
…Opérations, et vous piloterez notre revue hebdomadaire des transactions ainsi que notre programme d’audit…
Added 1 day ago
AY
Analyste à la conformité / Compliance Analyst
Avison Young | Canada
Montreal, QC
- Full-time
Avison Young est une agence internationale de courtage et de consultation en immobilier commercial, proposant des services transactionnels, financiers, consultatifs et de gestion. Nous…
Added 1 day ago
Financial Analyst, Revenue, Contract (16 months)
Softchoice
Toronto, ON
…new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world…
Added 1 day ago
FC
Business Analyst / Senior Business Analyst Commercial Services
FirstOntario Credit Union
Hamilton, ON
- Full-time
The Business Analyst, Commercial Services is responsible for supporting the Commercial Services goals by achieving targets and objectives while providing solid advice on products, and…
Added 2 days ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
Added 2 days ago
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Credit Analyst, Commercial Banking
BMO
Vancouver, BC · FBT
- Full-time
BMO's Real Estate Finance Group is a specialized commercial banking team that provides construction financing, commercial mortgages, development loans, and investment property financing to…
Added 2 days ago
HR
Senior Financial Analyst
Hopewell Real Estate Services
Calgary, AB
- Full-time
Hopewell Development LP is the commercial development division of the Hopewell Group of Companies. Headquartered in Calgary, Hopewell has built a strong reputation as one of North America's…
Added 2 days ago
J
Analyste des Marchés de Capitaux / Capital Markets Analyst
JLL
Montreal, QC · CAN-CORP Montreal-Montreal
- Full-time
…place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry,…
Added 2 days ago
IG
Servicing Analyst
Insight Global
Toronto, ON
- $24 to $26 CAD / hour
- Contract
Insight Global is seeking a Servicing Analyst for a 1-year contract with a major banking client in downtown Toronto. The Servicing Analyst will provide loan servicing and monitoring support…
Added 2 days ago
I
Sr. Finance Analyst - Truck
International
ON · Hannon, ON
- Full-time
International Motors Canada ULC., is a leading producer of International® brand commercial and military trucks, and IC Bus™ brand school and commercial buses. The company also provides…
Added 2 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 2 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 2 days ago
RH
Interim Senior Financial Analyst / FP&A Analyst
Robert Half
Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Our client, a growing global manufacturing organization, is seeking an experienced Interim Senior Financial Analyst / FP&A Analyst to join their finance team on an urgent contract basis.…
Added 2 days ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
The Investment Analyst is an essential member of CBRE Toronto's National Investment Team, actively contributing to the team's success through rigorous analysis, sound judgment,…
Added 2 days ago
T
Senior Credit Analyst Agriculture Services
TD
Barrie, ON
- Full-time
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Added 3 days ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development team, supporting the origination, evaluation, development, and execution of…
Added 3 days ago
Mortgage Review Officer (Real Estate Secured Lending)
Scotiabank
Toronto, ON
Title: The Mortgage Review Officer / Senior Credit Analyst (CA)
Added 3 days ago
C
Senior Analyst/Associate, Corporate Development
Corix
Vancouver, BC
- Other
Job Details: Job Location: Vancouver - VANCOUVER, BC, Salary Range: Undisclosed, The Senior Analyst / Associate, Corporate Development will be a key member of the Corporate Development…
Added 3 days ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
…Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also…
Added 3 days ago
TP
Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
The right person is part commercial analyst, part cost accountant and part auditor. You will be based in our Laval office next to the warehouse and Operations team, working closely with…

Aviva Canada

Claims Analyst - Reinsurance

Markham, ON, Canada

The salary band for this position ranges from $85,000 to $105,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What You’ll Do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What You’ll Bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What You’ll Get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits, collaborate with internal and external partners, and support program governance and process improvements.

Requirements

Candidates should understand commercial property and casualty claims, delegated authority programs, reinsurance workflows, claims reserving, and financial reporting, with familiarity using Guidewire ClaimCenter or similar systems. The role also requires strong analytical, communication, organizational, and relationship-management skills, attention to detail, and intermediate-to-advanced Microsoft Excel proficiency.

Skills

Commercial Property and Casualty Claims
Reinsurance
Delegated Claims Administration
Claims Bordereaux Management
Financial Reporting
Claims Reserving
Claims Accounting
Guidewire ClaimCenter
Data Management
Data Analysis
Financial Reconciliation
Quality Assurance and Auditing
Microsoft Excel
Problem-Solving
Time Management

Benefits

Annual Bonus Eligibility
Retirement Savings
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Vacation Package
Option to Purchase Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Financial Reporting
Trust Funds
Financial Transaction Audits
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Operational Controls
Continuous Improvement
Microsoft Excel
Reporting Tools

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