Jobs in Canada

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Added 2 hours ago
W
(CAN) Consumables Associate (Temp 3 month conract)
Walmart
Hanover, ON
- Part-time
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 2 hours ago
WC
(CAN) Cosmetics Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
Claims, Returns, and Asset Protection Support
Added 2 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 2 hours ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Thetford Mines, QC
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 2 hours ago
WC
(CAN) Claims
Walmart Canada
Burnaby, BC
- Full-time
Position Summary...The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and…
Added 2 hours ago
W
(CAN) Claims
Walmart
Burnaby, BC
- Part-time
The Claims Associate at Walmart Canada plays an important role in supporting inventory accuracy and store profitability by ensuring proper handling of damaged and returned merchandise in…
Added 3 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…understanding of the developmental engineering process. This role can therefore also be a great foundation for future…
Added 4 hours ago
W
(CAN) Cosmetics Associate Full Time
Walmart
Thunder Bay, ON
- Full-time
Claims, Returns, and Asset Protection Support
Added 5 hours ago
W
(CAN) Leader de nuit
Walmart
Rouyn-Noranda, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 8 hours ago
NA
Client Assistant, Commercial Insurance
NFP, an Aon company (Canada)
Grande Prairie, AB
- Full-time
…in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for…
Added 9 hours ago
J
Commercial Lines Account Executive
JobsMedia.io
Toronto, ON
- Full-time
Relationship Management: Negotiate coverages and rates with underwriters, conduct renewal reviews, and collaborate with the claims department during negotiations.
Added 9 hours ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
…understanding of the developmental engineering process. This role can therefore also be a great foundation for future…
Added 13 hours ago
W
(CAN) Overnight Lead Department Manager
Walmart
Camrose, AB
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 13 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Leduc, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 13 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Sherwood Park, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 13 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
St. Albert, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 13 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Spruce Grove, AB
- Full-time
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 13 hours ago
Project Director - Major Projects
Forbes Bros. Group of Companies
AB
…protection, and lead contract negotiations, change management, claims resolution, and commercial risk…
Added 14 hours ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Camrose, AB
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 14 hours ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
Serve as the primary point of contact and liaison between the organization and the parent company regarding all warranty, returns, and credit claims.
Added 14 hours ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
New Westminster, BC
- Full-time
Maintains a clean and organized receiving area by preparing returns, claims, and MTRs for shipment and completing all required documentation accurately.
Added 14 hours ago
CH
Registered Dietitian
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 14 hours ago
CH
Pelvic Physiotherapist
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 14 hours ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Cambridge, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…
Added 14 hours ago
CH
Osteopathic Manual Practitioner
CARESPACE Health+Wellness
Kitchener, ON
- Full-time
…grow into leadership, CARESPACE offers something few clinics can: a collaborative place to practice well - and real opportunity when you want it. In a landscape of mom-and-pop clinics and…

Aviva Canada

Front Line Manager - Auto Claims

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 18, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. 

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Do you want to play a key role in driving your team's performance and the delivery of our strategy? Do you have a passion for solving problems and removing barriers so people can perform at their best? Do you find fulfillment in coaching and developing people so they can realize their full potential? Do you communicate effectively with confidence, curiosity, courage in a collaborative manner?

If you answered ‘yes,’ then you should apply to be a Claims Leader in our Auto Claims team!

Aviva recognizes the importance of being flexible and the benefits of being together, this role will be hybrid – the best of both worlds.

Come join our team!

What You’ll Do

Create and maintain a high-performance culture by role modeling behaviors that builds trust and respect.
Assess people’s capabilities and development needs in accordance with the Career and capability framework.
Understand and strengthen team capabilities through in the work coaching and development.
Have honest and constructive performance conversations with our people, set clear direction and goals giving frequent feedback to ensure business unit goals are achieved.
Use data to understand how our people and the business unit are performing and initiate improvement activity through to execution.
Customer demand analysis – assist in identifying and solutioning the root cause of “waste and failure”
Understand our risk environment and apply risk management controls proportionately.
Make decisions using data; observe the environment to identify performance blockers/barriers. Use the data, insight, and expertise of the frontline to improve our overall performance, results, and the customer’s journey.
Participate in the Quality assurance program for your team (file quality reviews). Identify and ensure training and coaching opportunities are addressed in a timely and measurable manner.
Take full responsibility for the results of your team, how they contribute to the overall companies’ performance and understand the consequence and impact of key decisions you make.
Clearly articulate and effectively communicate the link between our strategy and team goals.

What You'll Bring

CIP and/or FCIP Industry designation
Fully Licensed in all Atlantic Provinces
University Degree or College Diploma
2 + years of proven leadership experience preferred
Technical competence in Personal and Commercial Auto insurance
Excellent verbal and written communication skills
Demonstrate a high level of initiative and drive to continually improve our service proposition, environment, and financial outcomes.
Ability to identify, measure and develop the performance of individuals and broader team using data.
The ability to motivate and inspire our people to deliver against our strategy and goals.
Proficiency with Guidewire ClaimCenter, Excel, PowerPoint,
Sound decision making and problem-solving skills
Role model our values: Care, Commitment, Community, Confidence
Your enthusiasm is infectious, and you challenge status quo, find solutions to problems, and go the extra mile for our customers and people

What You’ll Get

Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Hybrid flexible work model
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Employee discount on home and auto insurance (where applicable)

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Apply About employer

More about this job

Responsibilities

Lead and develop the Auto Claims team by setting goals, coaching employees, providing performance feedback, and building a high-performance culture. Use data and frontline insights to improve claims quality, customer outcomes, risk controls, and team results while aligning work with company strategy.

Requirements

Candidates should hold a CIP and/or FCIP designation, be fully licensed in all Atlantic Provinces, and have a university degree or college diploma; two or more years of leadership experience is preferred. They should bring personal and commercial auto insurance expertise, strong communication and analytical skills, proficiency with Guidewire ClaimCenter and Microsoft Office tools, and the ability to motivate teams and improve performance.

Skills

Leadership
Coaching and Development
Performance Management
Auto Insurance
Personal and Commercial Auto Claims
Data Analysis
Problem-Solving
Decision-Making
Risk Management
Quality Assurance
Customer Demand Analysis
Communication
Team Performance Improvement
Guidewire ClaimCenter
Microsoft Excel
Microsoft PowerPoint

Benefits

Annual Bonus
Retirement Savings
Share Plan
Health Benefits
Personal Wellness
Volunteer Opportunities
Flexible Hybrid Work
Career Development
Professional Development Support
Vacation
Option to Purchase Additional Vacation
Diversity and Inclusion Programs
Corporate Wellness Programs
Employee Insurance Discount

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Personal Auto Insurance
Commercial Auto Insurance
CIP
FCIP
Atlantic Provinces Licensing
Leadership
Coaching
Employee Development
Performance Management
Career and Capability Framework
Data Analysis
Customer Demand Analysis
Root Cause Analysis
Risk Management
Quality Assurance
File Quality Reviews
Guidewire ClaimCenter
Microsoft Excel
Microsoft PowerPoint
Customer Journey
Continuous Improvement
Claims Operations
Team Performance
Problem-Solving

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