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Added 1 hour ago
Intermediate Senior Guidewire Solution Analyst / Scrum Master
Maarut
Quebec, QC
Contract
seeking a Guidewire Solution Analyst to add capacity to one of the development
Added 2 hours ago
Claims Center Developer - Mitchell
Maplesoft Group, an SEB Company
Ottawa, ON
Contract
Job Title: Claims Center Developer - Mitchell
Added 3 hours ago
Guidewire Development Manager
Michael Page
Markham, ON
$130,000 to $150,000 CAD / year
Full-time
As a Guidewire Development Manager in the insurance industry, you will oversee the development, implementation, and maintenance of Guidewire solutions to support business operations. You…
Added 4 hours ago
Guidewire Developer
ZENITH INFOTEK LLC
Markham, ON
$110,000 to $125,000 CAD / year
Full-time
We are looking for Guidewire Developer or Lead (Multiple roles).
Added 4 hours ago
Scrum Master
Tundra Technical Solutions
Toronto, ON
$90 to $110 CAD / hour
Contract
…the integration program. Key technology workstreams include Guidewire Claim Center, integrations, document solutions, and data and…
Added 2 days ago
Tech Lead Guidewire (Senior)
Groupe SII
Toronto, ON
Full-time
…development team responsible for the evolution and optimization of a Guidewire platform. The selected candidate will play a key role in providing technical leadership to delivery teams and…
Added 2 days ago
Lead Guidewire Developer
Akkodis
ON · Ontario, Canada
Contract
Position: Lead Developer - Guidewire PC/BC Consultant
Added 3 days ago
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
Full-time
As Guidewire Business Systems Analyst (BSA), you’ll join a team contributing to a strategic transformation program in property and casualty insurance. You’ll help to further develop…
Added 3 days ago
Guidewire Tech Lead CC - Brokerage program
Maarut
Quebec, QC
Contract
The profile should not be confused with a senior Guidewire developer
Added 2 days ago
Automobile Telephone Claims Representative – II
Portage Mutual Insurance
St. Catharines, ON
Full-time
Prior experience with Guidewire Suite an asset.
Added 2 days ago
Accident Benefits Claims Representative - lI
Portage Mutual Insurance
Edmonton, AB
Full-time
Proficient in Microsoft Office Suite and relevant claims systems (e.g., Guidewire), with the ability to adapt to new technologies.
Added 2 days ago
Intermediate Guidewire PolicyCenter Developer
CGI
Toronto, ON
Full-time
CGI is seeking an Intermediate Guidewire PolicyCenter Developer with strong hands-on experience in PolicyCenter development, configuration, and integrations. The role requires experience…
Added 3 days ago
Guidewire Systems Business Analyst (BSA) - Brokerage Program
Maarut
Quebec, QC
Contract
Guidewire Systems Business Analyst (BSA), you will join a team contributing to
Added 3 days ago
Underwriter (Personal Auto)
SGI CANADA
Toronto, ON
$55,371 to $69,175 CAD / year
Full-time
Experience working with the Guidewire application system.
Added 3 days ago
Tech Lead Guidewire (Senior)
SII Canada
Toronto, ON
Full-time
…development team responsible for the evolution and optimization of a Guidewire platform. The selected candidate will play a key role in providing technical leadership to delivery teams and…
Added 3 days ago
Front Line Manager - Auto Claims
Aviva Canada
Dartmouth, NS
Full-time
Proficiency with Guidewire ClaimCenter, Excel, PowerPoint,
Added 3 days ago
Software Engineer II
Guidewire Software
Toronto, ON · Mississauga, ON
Full-time
Guidewire’s development team is looking for a smart, proactive, and results-oriented Software Engineer II to build elegant solutions for the property & casualty insurance industry’s…
Added 3 days ago
Commercial Lines Underwriter
Peace Hills Insurance
Vancouver, BC
Full-time
Guidewire experience would be considered an asset;
Added 3 days ago
Junior QA Analyst
MatchBox Consulting Group
Burnaby, BC
Contract
…expertise in enterprise applications. Experience working with Guidewire is considered a strong…
Added 3 days ago
Guidewire Developer
Avanciers Inc.
Markham, ON
Full-time
Avanciers Incorporated is hiring a Senior Guidewire ClaimCenter Integration Developer for one of our clients.
Added 3 days ago
Guidewire Developer / Lead
ZenithInfotek LLC
Markham, ON
Full-time
We are looking for a skilled Guidewire Developer / Lead with strong experience in designing, developing, and supporting Guidewire applications. The ideal candidate should have hands-on…
Added 3 days ago
Guidewire ClaimCenter Lead
Galent
Toronto, ON
Contract
Join our team as a Guidewire ClaimCenter Solution Designer and Tech Lead, where you'll bring deep Guidewire and Jira expertise to design and deliver innovative insurance solutions. We're…
Added 3 days ago
Guidewire Lead (ClaimCenter & PolicyCenter)
Tech Mahindra
Markham, ON
Full-time
We are looking for an experienced Guidewire Lead with strong expertise in Guidewire Claim Center and Policy Center for large-scale P&C Insurance implementations. The ideal candidate should…
Added 3 days ago
Sr. Guidewire Developer (ClaimCenter)
Tech Mahindra
Markham, ON
Full-time
We are seeking a highly experienced Guidewire Developer with strong expertise in Guidewire Claim Center implementation, configuration, and integration within the Property & Casualty (P&C)…
Added 3 days ago
Guidewire Claims integration developer
Coforge
Markham, ON
Full-time
Job Title: Guidewire Claims integration developer

Aviva Canada

Front Line Manager - Auto Claims

Dartmouth, NS, Canada

Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Sep 18, 2026

Apply About employer

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Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Do you want to play a key role in driving your team's performance and the delivery of our strategy? Do you have a passion for solving problems and removing barriers so people can perform at their best? Do you find fulfillment in coaching and developing people so they can realize their full potential? Do you communicate effectively with confidence, curiosity, courage in a collaborative manner?

If you answered ‘yes,’ then you should apply to be a Claims Leader in our Auto Claims team!

Aviva recognizes the importance of being flexible and the benefits of being together, this role will be hybrid – the best of both worlds.

Come join our team!

What you’ll do

Create and maintain a high-performance culture by role modeling behaviors that builds trust and respect.
Assess people’s capabilities and development needs in accordance with the Career and capability framework.
Understand and strengthen team capabilities through in the work coaching and development.
Have honest and constructive performance conversations with our people, set clear direction and goals giving frequent feedback to ensure business unit goals are achieved.
Use data to understand how our people and the business unit are performing and initiate improvement activity through to execution.
Customer demand analysis – assist in identifying and solutioning the root cause of “waste and failure”
Understand our risk environment and apply risk management controls proportionately.
Make decisions using data; observe the environment to identify performance blockers/barriers. Use the data, insight, and expertise of the frontline to improve our overall performance, results, and the customer’s journey.
Participate in the Quality assurance program for your team (file quality reviews). Identify and ensure training and coaching opportunities are addressed in a timely and measurable manner.
Take full responsibility for the results of your team, how they contribute to the overall companies’ performance and understand the consequence and impact of key decisions you make.
Clearly articulate and effectively communicate the link between our strategy and team goals.

What you'll bring

CIP and/or FCIP Industry designation
Fully Licensed in all Atlantic Provinces
University Degree or College Diploma
2 + years of proven leadership experience preferred
Technical competence in Personal and Commercial Auto insurance
Excellent verbal and written communication skills
Demonstrate a high level of initiative and drive to continually improve our service proposition, environment, and financial outcomes.
Ability to identify, measure and develop the performance of individuals and broader team using data.
The ability to motivate and inspire our people to deliver against our strategy and goals.
Proficiency with Guidewire ClaimCenter, Excel, PowerPoint,
Sound decision making and problem-solving skills
Role model our values: Care, Commitment, Community, Confidence
Your enthusiasm is infectious, and you challenge status quo, find solutions to problems, and go the extra mile for our customers and people

What you’ll get

Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Hybrid flexible work model
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Employee discount on home and auto insurance (where applicable)

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Apply About employer

More about this job

Responsibilities

The Front Line Manager will lead and develop a high-performance team by coaching staff, monitoring performance metrics, and ensuring business unit goals are met. They are responsible for identifying performance barriers, managing risk, and fostering a culture of trust and collaboration within the auto claims department.

Requirements

Candidates must hold a university degree or college diploma and possess at least 2 years of leadership experience in the insurance industry. Professional designations such as CIP or FCIP and full licensing in Atlantic provinces are required, along with technical proficiency in auto insurance and relevant software tools.

Skills

Leadership
Coaching
Performance management
Data analysis
Risk management
Customer service
Communication
Problem solving
Guidewire ClaimCenter
Excel
PowerPoint
Auto insurance
Quality assurance
Strategic planning
Decision making

Benefits

Annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Career development
Vacation package
Employee discount on home and auto insurance
Corporate wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Auto Claims
Front Line Manager
Insurance
Leadership
Coaching
Performance Management
Guidewire ClaimCenter
CIP
FCIP
Risk Management
Data Analysis
Customer Journey
Quality Assurance
Strategic Goals
Hybrid Work
Employee Development
Personal Auto Insurance
Commercial Auto Insurance
Excel
PowerPoint
Mentorship
Problem Solving
Decision Making
Team Building
Financial Outcomes
Service Proposition
Root Cause Analysis
Career Framework
Performance Conversations
Aviva Canada

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