Jobs in Canada

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Added 43 mins ago
Driver - Stores Worker
City of Vancouver
Vancouver, BC
Reporting to the Inventory Planner/Buyer II or Manager, Warehouse and Operations; works collaboratively with warehouse employees; frequently interacts with a wide range of internal City of…
Added 1 hour ago
SH
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Southern Health-Santé Sud
Winnipeg, MB
- Full-time
Department / Unit: SH IH - HSC ED Community Hub
Added 2 hours ago
J
Associate Vice President, Salesforce Engineering & Development
Jobgether
Canada
- Full-time
…closely with Product Management, IT Architecture, Security, and business stakeholders. Your mission will be to strengthen engineering practices, modernize delivery processes, improve…
Added 4 hours ago
SC
SAP Senior Project Manager - Northeast-Canada Market Unit
SAP Careers
Toronto, ON
- $190,000 to $240,000 CAD / year
- Full-time
In this role, you have to offer end-to-end delivery of the market unit's most complex programs. You hold full accountability for program outcomes - from planning through to business value…
Added 6 hours ago
S
Operations Lead - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
Address: 1585 Kenaston Blvd, Unit K2, Winnipeg, MB R3P 2N3, Canada (CA)
Added 6 hours ago
EC
Site Finance Leader
Eaton Corporation
Toronto, ON
- Full-time
The Site Finance Manager provides direct financial leadership for the Critical Power and Digital Infrastructure business unit, serving as a strategic business partner and change agent to…
Added 6 hours ago
Senior Security Ops Analyst
Insurance Corporation of British Columbia
North Vancouver, BC
Reporting to the Manager of IT Security, the Senior SOC Analyst provides hands-on technical and operational leadership for cybersecurity detection, investigation, and response. The role…
Added 7 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…
Added 7 hours ago
AI
Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 8 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 9 hours ago
R
Design Manager
Raise
Calgary, AB
- Full-time
As the Design Manager, you will be an integral part of our client’s dynamic People Places & Spaces (PP&S) team, leading the charge in creating innovative and inspiring spaces that reflect…
Added 9 hours ago
R
Assembly Manager, Operations
RTX
Midland, ON
- Full-time
Qualifications You Must Have:
Added 9 hours ago
Multi Store Manager
EssilorLuxottica Group
Mississauga, ON
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 10 hours ago
CG
Assistant Manager, Full Time
Compass Group Canada
Winnipeg, MB
- $23 CAD / hour
- Full-time
You will be responsible for overseeing the unit while working with the Manager and team to successfully manage residential dining operations.
Added 10 hours ago
D
Manager
Desjardins
Montreal, QC · Levis, QC
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 10 hours ago
NR
Human Resources Advisor
Northview Residential REIT
Calgary, AB
- Full-time
We are looking for a Human Resource Advisor to join our Corporate-HR/Payroll team in Calgary, AB. Reporting to the Manager, Human Resource, you will be Providing practical HR support and…
Added 10 hours ago
S
Operations Lead - Full Time
Sephora
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
Address: 1585 Kenaston Blvd, Unit K2, Winnipeg, MB R3P 2N3, Canada (CA)
Added 10 hours ago
CC
Retail Assistant Store Manager
Canna Cabana
Midnapore, AB
- Full-time
Must have valid SellSafe Certification
Added 10 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Westland, Calgary, AB
- Part-time
Must have valid SellSafe Certification
Added 11 hours ago
D
Manager
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 11 hours ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers specialized services to the sector. You are responsible for…
Added 11 hours ago
PG
Manager - Risk, Compliance & Internal Audit
Perseus Group, Constellation Software
Toronto, ON
- Full-time
The Manager of Risk, Compliance & Internal Audit is a newly created role at the Perseus portfolio level, established under Vela's 2027 Risk & Compliance operating model. The role is…
Added 11 hours ago
T
Enterprise Coordinator
Taiv
Winnipeg, MB
- Full-time
Taiv’s enterprise business is growing. We’re signing deals with multi-unit restaurant and bar groups across the country, and pilots are the proving ground: a smooth pilot is what turns a…
Added 12 hours ago
Program Investigator
The Government of Nova Scotia
Halifax, NS
As the Program Investigator you will Report to the Manager, Investigations & Compliance at IPG. The Program Investigator is a critical role in the office to ensure the long-term success of…
Added 12 hours ago
LD
TECH Retail Merchandising Manager
London Drugs Limited
Penticton 1, BC
- $21.36 to $23.98 CAD / hour
- Other
As a merchant leader, they must have a good understanding of the categories that make up the TECH business · Applicants must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts

Aviva Canada

Front Line Manager – Property Claims

AB, Canada
Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first: our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We have an exciting opportunity in our Property Claims team as a Front Line Leader.

Aviva recognizes the importance of being flexible and the benefits of being together. This role follows our hybrid work model and requires a minimum 50% in-office presence, supporting collaboration, coaching, development, and team engagement while offering flexibility for employees.

You will lead the day-to-day operation and development of a team of frontline claims handlers and report to one of our Senior Leaders in a role that requires a unique mix of technical expertise, customer focus, leadership, and coaching skills.

We'll need you to build an environment where people can do the best work of their lives while helping them realize their full potential in their current roles and future career aspirations. You will identify opportunities and collaborate across teams to improve the conditions that impact customer outcomes, employee experience, and business performance.

You will communicate effectively with confidence, curiosity, courage, and collaboration, creating a clear vision of required outcomes and helping your team understand how they contribute to achieving them.

Does this sound like an exciting challenge? Come join our team!

What You'll Do

People Leadership & Team Development

Identify, assess, develop, and retain the best possible talent to strengthen our business.
Understand and support our people by providing coaching, training, and development opportunities while helping them achieve their career aspirations and performance goals.
Have honest and constructive conversations, set clear expectations, and provide frequent, timely, and actionable feedback.
Lead effectively and positively through change initiatives and business transformation.
Understand and apply risk management controls proportionately.
Foster technical excellence across the claims team by building file handling capabilities, sharing best practices, providing mentorship, and creating opportunities for ongoing learning and development.
Invest in your own leadership growth and continuous development to enhance your ability to support strategic priorities, operational excellence, and employee success.

Operational & Performance Effectiveness

Create an environment dedicated to exceptional customer outcomes and champion continuous improvement in service delivery.
Use data and insights to understand team and business performance and drive improvement initiatives through execution.
Assist in identifying root causes of customer demand, waste, and process failures within the business unit.
Remain actively engaged in the day-to-day operation to understand employee capability, team performance, and customer impacts.
Make decisions using data while identifying barriers to performance and opportunities for improvement.
Partner with frontline employees to improve overall performance, business results, and the customer experience.
Participate in the Quality Assurance program for your team and ensure development opportunities are addressed promptly and effectively.
Fully understand and mitigate claims risks under your accountability while ensuring compliance with internal and regulatory requirements.
Take ownership of your team's results, understanding how decisions impact customers, employees, and overall business performance.

Business & Financial Acumen

Clearly articulate and communicate the connection between our purpose, strategy, culture, and business objectives.
Demonstrate a strong understanding of the claims experience while supporting the strategic direction of Property Claims.
Continuously seek opportunities to improve the customer experience and claims processes.
Understand the financial drivers of claims operations and contribute to year-over-year business improvement.
Maintain the accuracy and integrity of financial information within Aviva systems.
Identify and report any suspicions of fraud or financial irregularities in accordance with Aviva procedures.

Innovation & Continuous Improvement

Identify opportunities to improve customer journeys, claims handling processes, and business outcomes.
Lead and support change initiatives that improve operational effectiveness and employee experience.

What You'll Bring

CIP or FCIP designation.
5+ years of claims or insurance industry experience, with strong Property Claims knowledge.
1-2 years of supervisory or people leadership experience.
Experience leading teams through change and transformation.
Demonstrated success in performance management, coaching, and career development.
University degree, college diploma, or equivalent combination of education and Property Claims experience.
Previous Call Centre, First Notice of Loss, or Catastrophic Event experience is considered an asset.
Technical competency in Personal Property insurance.
Demonstrated ability to coach and develop technical claims expertise while building a culture of continuous learning and knowledge sharing.
Excellent verbal and written communication skills.
Strong computer proficiency, including Excel, Word, PowerPoint, and Outlook.
Ability to leverage data and insights to improve business and people performance.
Strong decision-making, problem-solving, and critical-thinking skills.

What You’ll Get

Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead and develop a frontline Property Claims team through coaching, performance management, technical guidance, and support during change. Oversee day-to-day operations, use data and quality assurance to improve customer outcomes and business performance, and ensure claims risks and compliance requirements are managed.

Requirements

Requires a CIP or FCIP designation, at least five years of claims or insurance experience with strong Property Claims knowledge, and one to two years of supervisory or people leadership experience. Candidates should have experience leading change, coaching and developing employees, strong communication and analytical skills, and a degree, diploma, or equivalent education and Property Claims experience.

Skills

Property Claims
People Leadership
Coaching and Mentoring
Performance Management
Talent Development
Change Management
Claims Risk Management
Customer Experience
Operational Improvement
Data-Driven Decision-Making
Quality Assurance
Financial Acumen
Personal Property Insurance
Problem-Solving
Communication
Microsoft Office

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Professional Development Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Employee Diversity and Inclusion Programs

Visa sponsorship

Not detected in the job text

Keywords

CIP
FCIP
Property Claims
Personal Property Insurance
Claims Handling
Claims Risk Management
Quality Assurance
First Notice of Loss
Catastrophic Events
Performance Management
Coaching
Career Development
Change Management
Business Transformation
Continuous Improvement
Customer Experience
Operational Effectiveness
Data and Insights
Financial Acumen
Fraud Reporting
Regulatory Compliance
Risk Management Controls
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

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Work requirements

Jobs in Canada