Find work in Canada.

501,117 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
BC
Registered Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
With over 130 years of service, BCHS is evolving with a renewed focus on excellence, collaboration, and innovation. Our strategic priorities center on Quality Care, Connected Teams, and a…
Added 5 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 5 mins ago
WU
Associate Director, Identity and Access Management
Western University
London, ON
- Full-time
…and oversight of IAM strategy, architecture, governance, and service delivery, ensuring that identity services support the University's academic, research, administrative, and security…
Added 5 mins ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role,…
Added 5 mins ago
Delivery Driver
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
As a Customer Service Representative, you'll embark on a multifaceted journey involving physical work, driving, delivery, and a seamless blend of customer service and sales.
Added 5 mins ago
Territory Manager
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Grande Prairie, AB
Canadian Linen and Uniform Services Company is looking for an experienced Route Manager/Customer Service Manager who will be responsible for the overall daily supervision of driver’s on…
Added 5 mins ago
QSR Brand Manager - ONroute Various Locations
Careers at ONroute
Belleville, ON · Kingston, ON · Mallorytown, ON · South Glengarry, ON
Manager-in-Charge Accountability: Where the General Manager or Associate General Manager is not present in the plaza, you will be responsible and accountable as the Manager-In-Charge…
Added 5 mins ago
TH
Senior Laboratory Technologist -CVH Microbiology
Trillium Health Partners
ON · ON, Canada
- Full-time
Working collaboratively with the Laboratory Manager, Medical/Scientific staff and the laboratory team, the Senior Technologist supports overall laboratory operations, workflow, staffing…
Added 5 mins ago
V
Project Manager
VitalHub
Toronto, ON
- Full-time
Vitalhub Corp. and its subsidiaries provide technology to health and human service providers including hospitals, regional health authorities, mental health, long-term care, home health,…
Added 5 mins ago
A
eDiscovery Client Services Manager
Array
Canada HQ
- Full-time
Maintain high levels of client satisfaction through strong engagement and service delivery.
Added 20 mins ago
O
Property Administrator
OMERS
Toronto, ON · Head Office Toronto
- Full-time
…contributing to financial accuracy, strong controls, and consistent service delivery across the business. This role requires 4 days per week at our head office located at 100 Adelaide…
Added 20 mins ago
T
Solution Architect III
TD
London, ON · Toronto, ON
- Full-time
Set service-level objectives and develop observability standards so production systems operate under known conditions and provide transparent measurements that help identify potential…
Added 20 mins ago
T
Full Stack Architect
TD
London, ON · Toronto, ON
- Full-time
Set service-level objectives (SLO) and exercise key decision rights of the FSA role
Added 35 mins ago
CS
Senior Product Manager
CQ Search Group Ltd.
Toronto, ON
- Contract
Our client, the Ministry of Public and Business Service Delivcery located in downtown Toronto has a 6 month contract for a Senior Product Manager.
Added 35 mins ago
NS
Akamai Web Delivery & Media Systems Support Engineer
N2P Systems
Toronto, ON
- Full-time
The Akamai Web Delivery & Media Systems Support Engineer will support the reliability, security, performance, and availability of enterprise web delivery platforms and media-related…
Added 35 mins ago
GM
Engineering Manager - Major Mining Projects
G Mining Services / G Services Miniers
Brossard, QC
- Full-time
Reporting directly to the Senior Engineer Director, the incumbent will serve as Engineering Manager for major mining projects, with the primary responsibility of managing studies and…
Added 35 mins ago
A
Warehouse Associate
AirReps
Burnaby, BC
- Full-time
…equipment and parts while providing professional quality customer service to all internal and external customers. The warehouse associate is accountable for the movement of all materials…
Added 35 mins ago
General Worker, Food Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Food Services and under the direct supervision of the Food Services Supervisor, the General Worker distributes par-stock items to units; assists in the simple…
Added 35 mins ago
W
Asset Integrity Operations Manager
Wood
Calgary, AB
- Full-time
Operations and Technical Manager will be accountable for commercial management, operations, and growth of the business service in Canada. The ideal candidate will have solid experienced in…
Added 35 mins ago
FC
Market Data Vendor Manager
Fidelity Canada
Toronto, ON
- Full-time
…market data teams, and external vendors to ensure efficient service delivery and alignment with global operating models and governance…
Added 50 mins ago
GT
Manager, Operational Modernization
Greater Toronto Airports Authority
Toronto, ON
- Full-time
As a Manager, Operational Modernization, you will:
Added 50 mins ago
AC
Financial Consultant
Assiniboine Credit Union
Ile des Chênes, MB · Winnipeg, MB
- Full-time
Stay informed on financial industry trends, competitor offerings, regulatory changes, and internal processes to ensure the delivery of relevant, high-quality advice and service.
Added 50 mins ago
CE
Fence Labourer (Continuous Posting / Talent Pool)
Cooper Equipment Rentals Limited
Calgary, AB
- Full-time
Inspect equipment for damage upon return and notify supervisor or branch manager of damaged or broken fence materials.
Added 50 mins ago
Senior Manager, Critical Infrastructure Operations
Amazon
Airdrie, AB · Vancouver, BC · Victoria, BC · Toronto, ON
AWS Infrastructure Services (AIS) is seeking a Data Center Cluster Manager to play a key leadership role in operating and growing AWS data centers across Canada. This is a…
Added 1 hour ago
MD
Supervisor, Family Health Benefit Policy and Programs - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…family health programming, and coordinates closely with the PHI Manager and other HIBD colleagues to ensure family health policy and programs are integrated with the division’s broader…

Aviva Canada

Front Line Manager – Property Claims

AB, Canada
Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first: our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We have an exciting opportunity in our Property Claims team as a Front Line Leader.

Aviva recognizes the importance of being flexible and the benefits of being together. This role follows our hybrid work model and requires a minimum 50% in-office presence, supporting collaboration, coaching, development, and team engagement while offering flexibility for employees.

You will lead the day-to-day operation and development of a team of frontline claims handlers and report to one of our Senior Leaders in a role that requires a unique mix of technical expertise, customer focus, leadership, and coaching skills.

We'll need you to build an environment where people can do the best work of their lives while helping them realize their full potential in their current roles and future career aspirations. You will identify opportunities and collaborate across teams to improve the conditions that impact customer outcomes, employee experience, and business performance.

You will communicate effectively with confidence, curiosity, courage, and collaboration, creating a clear vision of required outcomes and helping your team understand how they contribute to achieving them.

Does this sound like an exciting challenge? Come join our team!

What You'll Do

People Leadership & Team Development

Identify, assess, develop, and retain the best possible talent to strengthen our business.
Understand and support our people by providing coaching, training, and development opportunities while helping them achieve their career aspirations and performance goals.
Have honest and constructive conversations, set clear expectations, and provide frequent, timely, and actionable feedback.
Lead effectively and positively through change initiatives and business transformation.
Understand and apply risk management controls proportionately.
Foster technical excellence across the claims team by building file handling capabilities, sharing best practices, providing mentorship, and creating opportunities for ongoing learning and development.
Invest in your own leadership growth and continuous development to enhance your ability to support strategic priorities, operational excellence, and employee success.

Operational & Performance Effectiveness

Create an environment dedicated to exceptional customer outcomes and champion continuous improvement in service delivery.
Use data and insights to understand team and business performance and drive improvement initiatives through execution.
Assist in identifying root causes of customer demand, waste, and process failures within the business unit.
Remain actively engaged in the day-to-day operation to understand employee capability, team performance, and customer impacts.
Make decisions using data while identifying barriers to performance and opportunities for improvement.
Partner with frontline employees to improve overall performance, business results, and the customer experience.
Participate in the Quality Assurance program for your team and ensure development opportunities are addressed promptly and effectively.
Fully understand and mitigate claims risks under your accountability while ensuring compliance with internal and regulatory requirements.
Take ownership of your team's results, understanding how decisions impact customers, employees, and overall business performance.

Business & Financial Acumen

Clearly articulate and communicate the connection between our purpose, strategy, culture, and business objectives.
Demonstrate a strong understanding of the claims experience while supporting the strategic direction of Property Claims.
Continuously seek opportunities to improve the customer experience and claims processes.
Understand the financial drivers of claims operations and contribute to year-over-year business improvement.
Maintain the accuracy and integrity of financial information within Aviva systems.
Identify and report any suspicions of fraud or financial irregularities in accordance with Aviva procedures.

Innovation & Continuous Improvement

Identify opportunities to improve customer journeys, claims handling processes, and business outcomes.
Lead and support change initiatives that improve operational effectiveness and employee experience.

What You'll Bring

CIP or FCIP designation.
5+ years of claims or insurance industry experience, with strong Property Claims knowledge.
1-2 years of supervisory or people leadership experience.
Experience leading teams through change and transformation.
Demonstrated success in performance management, coaching, and career development.
University degree, college diploma, or equivalent combination of education and Property Claims experience.
Previous Call Centre, First Notice of Loss, or Catastrophic Event experience is considered an asset.
Technical competency in Personal Property insurance.
Demonstrated ability to coach and develop technical claims expertise while building a culture of continuous learning and knowledge sharing.
Excellent verbal and written communication skills.
Strong computer proficiency, including Excel, Word, PowerPoint, and Outlook.
Ability to leverage data and insights to improve business and people performance.
Strong decision-making, problem-solving, and critical-thinking skills.

What You’ll Get

Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Apply About employer

More about this job

Responsibilities

Lead and develop a frontline Property Claims team through coaching, performance management, technical guidance, and support during change. Oversee day-to-day operations, use data and quality assurance to improve customer outcomes and business performance, and ensure claims risks and compliance requirements are managed.

Requirements

Requires a CIP or FCIP designation, at least five years of claims or insurance experience with strong Property Claims knowledge, and one to two years of supervisory or people leadership experience. Candidates should have experience leading change, coaching and developing employees, strong communication and analytical skills, and a degree, diploma, or equivalent education and Property Claims experience.

Skills

Property Claims
People Leadership
Coaching and Mentoring
Performance Management
Talent Development
Change Management
Claims Risk Management
Customer Experience
Operational Improvement
Data-Driven Decision-Making
Quality Assurance
Financial Acumen
Personal Property Insurance
Problem-Solving
Communication
Microsoft Office

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Professional Development Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Employee Diversity and Inclusion Programs

Visa sponsorship

Not detected in the job text

Keywords

CIP
FCIP
Property Claims
Personal Property Insurance
Claims Handling
Claims Risk Management
Quality Assurance
First Notice of Loss
Catastrophic Events
Performance Management
Coaching
Career Development
Change Management
Business Transformation
Continuous Improvement
Customer Experience
Operational Effectiveness
Data and Insights
Financial Acumen
Fraud Reporting
Regulatory Compliance
Risk Management Controls
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

Report this job