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Added 12 mins ago
Client service associate
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Full-time
…career, unlock competitive performance compensation, and develop key core skills across an array of competencies in sales, professional communications, client relationship management,…
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ACCOUNT MANAGER, TECHNOLOGY INDUSTRY-2 - Greater Toronto Area
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Aviva Canada

Group & Programs Manager

Markham, ON, Canada

Pay: The salary band for this position ranges from $85,000 to $120,000.
Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.  

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

 

The Opportunity

We’re looking for a dynamic and strategic Group & Programs Manager to join our team and play a pivotal role in driving the success of one of Aviva’s largest global partnerships. In this high‑impact role, you will lead sales performance, strengthen key partner relationships, and champion strategic initiatives that fuel profitable growth across Group and Specialty Programs. If you thrive in a fast‑paced environment, excel at building strong partnerships, and are motivated by the opportunity to shape the future of a major distribution channel, this is the perfect opportunity to make your mark.

What You’ll Do

Sales and Revenue Growth

Lead ongoing performance management for sales and portfolio, serving as the partnership owner for Group and Programs Portfolios
Deliver and monitor sales plans and growth targets for Group and assigned Programs.
Collaborate with Sales Teams to identify and unlock new business development opportunities that drive growth and retention.

Account and Relationship Management

Act as the primary point of contact for all Group and Program relationships.
Proactively prevent and reduce escalations through root cause analysis and continuous process improvements.
Work alongside our Partner to deliver innovative solutions to address business challenges, strengthening the partnership and driving mutual success.

Strategic Initiatives and Planning

Support the development, planning, and execution of Group and Programs strategic plans and BAU deliverables, with a focus on sales growth, volume expansion, and enhanced customer experience through clear value propositions.
Partner with Digital Quote & Buy and Service teams to ensure continuous improvement and delivery of digital OKRs, driving increased Group digital sales results.
Collaborate across internal and external sales and service channels to align Group and Programs value propositions with Partner’s brand and strategic objectives.

What You’ll Bring

A college, university degree in related fields
CIP, FCIP, ACIP designation is preferred
5+ years related experience within the property and casualty insurance industry, including exposure to sales and servicing environment or relevant account and relationship management experience.
Experience in P&C Sales and Service role is an asset
Experience in P&C Underwriting is an asset
Strong oral and written communication skills and effective presentation techniques
Advanced Experience with PowerPoint, Excel and Salesforce is preferred
Strong analytical and decision-making capabilities
A high performance, results orientated, great teammate work ethic.
The ability to get things done effectively at pace
Excellent relationship skills
Strong networking capabilities
Very strong business management (business plans, metrics, understands business drivers) capabilities
Negotiation skills
Strategic problem solver

What You’ll Get

The salary band for this position ranges from $85,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. 
Hybrid flexible work model .
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year. 
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. 
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Lead sales and portfolio performance for Group and Programs, deliver growth plans, identify business development opportunities, and manage partner relationships. Support strategic planning and digital sales improvements while aligning internal and external teams around partner objectives and customer experience.

Requirements

A related college or university degree and at least five years of relevant property and casualty insurance experience are sought; CIP, FCIP, or ACIP designations are preferred. Candidates should bring strong communication, analytical, relationship, business management, negotiation, and problem-solving skills, with advanced PowerPoint, Excel, and Salesforce experience preferred.

Skills

Sales Performance Management
Revenue Growth
Account Management
Relationship Management
Business Development
Strategic Planning
Portfolio Management
Root Cause Analysis
Process Improvement
Digital Sales
Business Planning
Analytical Decision-Making
Presentation Skills
Negotiation
PowerPoint
Excel

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Support

Visa sponsorship

Not detected in the job text

Keywords

Property and Casualty Insurance
Group Insurance
Specialty Programs
Sales Performance
Revenue Growth
Portfolio Management
Account Management
Relationship Management
Business Development
Sales Planning
Strategic Planning
Digital Quote and Buy
Digital Sales
Customer Experience
Value Propositions
Sales and Service
Underwriting
Root Cause Analysis
Process Improvement
Business Plans
Business Metrics
PowerPoint
Excel
Salesforce
CIP
FCIP
ACIP
Negotiation

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