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Added 8 mins ago
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Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Laval, QC
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Brampton, ON
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
St. Catharines, ON
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Toronto, ON · Etobicoke, ON
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Burlington, ON
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
AG
Norton Holiday Assisted Sales Brand Ambassador
Acosta Group
Ajax, ON
- Contract
Elevate the customer experience by maintaining merchandising standards of all products and displays.
Added 8 mins ago
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Process Assistant
Amazon Fulfillment Centre and Service Provider
Langley (District), BC · Langley, BC
- Full-time
…center supports Amazon sellers with end-to-end operational services. With two centers in Tamil Nadu, the organization focuses on making it easier for sellers to store inventory and manage…
Added 8 mins ago
MN
Analytics and Insights Analyst (CPG)
Mosaic North America
Mississauga, ON
- Full-time
High school diploma/GED, Associate Degree, or Bachelor’s Degree.
Added 8 mins ago
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Brand Ambassador
Acosta Group
Okotoks, AB
- Contract
Build authentic trust with shoppers through personalized recommendations and outstanding customer service.
Added 38 mins ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 53 mins ago
CG
Catering Associate, Part Time
Compass Group Canada
Sudbury, ON
- Part-time
As a Catering Associate, you will support the Chef and catering team with food preparation, room and table set-ups, and customer service. You will assist with plated and buffet-style…
Added 53 mins ago
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Sales Associate III
Coach
Mirabel, QC
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products…
Added 53 mins ago
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Sales Associate II
Coach
Mirabel, QC
- Part-time
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products…
Added 53 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Olds, AB
- Contract
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 53 mins ago
WC
(CAN) Fashion Associate
Walmart Canada
Barrie, ON
- Temporary
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 53 mins ago
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(CAN) Temporary Setup Guarantor
Walmart Canada
Mississauga, ON
- Contract
Handle customer and Associate concerns and provide guidance as required.
Added 53 mins ago
L&
Sales and Rental Associate
Long & McQuade Musical Instruments
Nanaimo, BC
- Full-time
Define the individual needs of every customer and match those needs with the right combination of our products and services
Added 53 mins ago
TC
Retail Store Associate Part Time Winners - Thatcher Dr E
TJX Canada – Winners, Marshalls, HomeSense
Moose Jaw, SK
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 54 mins ago
SC
Sales Associate
Staples Canada
AB · Edmonton, AB
- Part-time
Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Prince Albert, SK
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
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Digital Fulfillment Team Lead
Walmart
Charlottetown, PE
- Full-time
1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making…
Added 1 hour ago
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coordinator
The TJX Companies, Inc.
Surrey, BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
VA
Regional Client Care Support Agent, GTA Region
VCA Animal Hospitals
Toronto, ON · Scarborough, ON
- Full-time
Promote VCA services, programs, and preventive care initiatives
Added 1 hour ago
VA
Veterinary Assistant, Critical Care, Calgary Animal Referral and Emergency Centre
VCA Animal Hospitals
Calgary, AB
- Full-time
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…

Aviva Canada

Intermediate Accident Benefits Advisor

London, ON, Canada

The salary band for this position ranges from $60,000 – $75,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $60,000 – $75,000.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 2+ years of Accident Benefits insurance claims handling experience is required required
Posting language: English
Posted: Oct 28, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Opportunity

We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Are you a customer focused individual looking to take the next step in their career? Come join our team!

What You’ll Do

Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise
Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
Educate customers and providers of any new auto reform changes
Ensure all aspects of the claim process are handled optimally and within company guidelines
Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
Ensure service levels and quality standards are met by approved specialists
Educate our insureds about Premiere Healthcare network
Attend and actively participate in training and file clinic sessions

What You’ll Bring

College Diploma/ Associate Degree or similar experience
2+ years of Accident Benefits insurance claims handling experience is required required
Large Loss experience is preferred
Post-secondary Education (College Diploma or Bachelor Degree) in related field.
CIP or working towards CIP is required for licensing
Excellent customer services skills
Excellent communication skills
Ability to learn and adapt to a fast paced environment
Good organization skills
Ability to adapt and work within various computer programs, databases and software

What You’ll Get

The salary band for this position ranges from $60,000 – $75,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.

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More about this job

Responsibilities

Handle Accident Benefits claims by interpreting insurance contracts, resolving coverage questions, setting reserves, and coordinating investigations and medical examinations. Ensure claims are resolved within company guidelines and service standards, educate customers and providers about auto reforms and healthcare services, and participate in training and file clinics.

Requirements

Applicants need at least two years of Accident Benefits insurance claims handling experience and a college diploma, associate degree, or equivalent experience; post-secondary education in a related field is also specified. CIP certification or progress toward it is required, while large-loss experience is preferred; strong customer service, communication, organization, adaptability, and computer skills are expected.

Skills

Accident Benefits Claims Handling
Policy Coverage Resolution
Claims Reserving
Claims Investigation
Independent Medical Examination Coordination
Customer Service
Communication
Legislative Interpretation
Settlement Negotiation
Claims Issue Resolution
Organization
Adaptability
Computer Systems and Databases
CIP Certification

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Support
Volunteer Opportunities
Professional Development Support
Competitive Vacation
Option to Purchase Additional Vacation
Employee Diversity and Inclusion Programs
Corporate Wellness Programs
Hybrid Flexible Work Model

Visa sponsorship

Not detected in the job text

Keywords

Accident Benefits
Insurance Claims
Claims Handling
Insurance Contracts
Policy Coverage
Claims Reserves
Claims Investigation
Independent Medical Examinations
Investigative Reports
Witness Statements
Auto Reform
Legislation
Settlement Negotiations
Healthcare Services
Premiere Healthcare Network
Customer Service
Service Standards
CIP
Large Loss
Databases
Computer Programs
Software
File Clinics

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