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Added 11 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
London, ON
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 11 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Halifax, NS
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 11 mins ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Toronto, ON
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 11 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Calgary, AB
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 11 mins ago
TD
Head of Performance Marketing
Tiller Digital
Calgary, AB
- Full-time
Lead the performance marketing department, taking accountability for the effectiveness, efficiency, and continuous improvement of our services and the results we deliver for clients.
Added 11 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Vancouver, BC
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 11 mins ago
CL
Director, Client Relationships Western Canada
Canada Life
Winnipeg, MB
- Full-time
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 41 mins ago
TO
Senior Advisor, WSIB & Return To Work
The Ottawa Hospital
Ottawa, ON
- Full-time
The Senior Advisor Occ Health consults collaboratively with internal and external stakeholders to provide guidance, assistance and provide resolution of issues for workplace injuries. This…
Added 41 mins ago
EL
ELYSIS – Directeur(trice), Ressources humaines et Communications / Director, Human Resources & Communications
ELYSIS LP
Montreal, QC
- Full-time
Maintenir une collaboration efficace avec les politiques, processus et services RH de Rio Tinto et d’Alcoa.
Added 41 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
…relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 41 mins ago
TO
Advisor 1, Payroll Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, Payroll, the Advisor 1, Payroll Services is responsible for ensuring the accurate and timely processing of payroll and related documents for TOH employees, EORLA…
Added 42 mins ago
Director, Product Taxation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Product Taxation serves as a trusted advisor to senior leadership, influencing decision-making through deep technical expertise, sound judgment, and a strong understanding of…
Added 42 mins ago
Director, Client Relationships Eastern Canada
The Canada Life Assurance Company
Halifax, NS · London, ON · Toronto, ON
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 1 hour ago
Director, Client Relationships Western Canada
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC · Winnipeg, MB
…culture, and championing initiatives that enhance the client, advisor, and member…
Added 2 hours ago
EP
Sales & Business Development Representative
East Penn Canada
Mississauga, ON
- Full-time
Establish trusted advisor relationships with prospective and existing customers by understanding their business needs and recommending value-added solutions.
Added 2 hours ago
N
Analyst, Continuous Improvement
Nutrien
Saskatoon, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 2 hours ago
BA
Automotive Parts Consultant
Bruce Automotive Group
Kentville, NS
- Full-time
We’re looking for an organized, customer-focused Parts Advisor who enjoys solving problems, staying busy and working closely with a team. You’ll handle customer and wholesale orders,…
Added 2 hours ago
N
Analyst, Continuous Improvement
Nutrien
Calgary, AB
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 3 hours ago
CG
Regional Operations Controller
Compass Group Canada
Mississauga, ON
- Full-time
…intelligence–based tools may be used at certain stages of the recruitment and applicant screening…
Added 3 hours ago
YR
Secondary Long Term Occasional Secondary Long Term Occasional (LTO) 33.33% History (1 section French Immersion CHC2DF)
York Region District School Board
Vaughan, ON
- Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 3 hours ago
YR
Elementary Long Term Occasional (LTO) 100% French Core and FDK Prep
York Region District School Board
Keswick, ON
- Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 3 hours ago
YR
Elementary Long Term Occasional (LTO) 100% Jr/Int French Core
York Region District School Board
Sharon, ON
- Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 3 hours ago
YR
Secondary Long Term Occasional (LTO) 100% Grade 9 (AVI1O1, ESLE/D, ESLB/C)
York Region District School Board
Markham, ON
- Full-time
To be considered for this opportunity, please complete the following online application to the attention of: The Recruitment Team. For further information regarding this posting, please…
Added 3 hours ago
NH
Workplace Relations & Investigations Consultant
Niagara Health
St. Catharines, ON
- Temporary
Niagara Health is a regional hospital system with multiple sites and a growing network of community-based and virtual services.
Added 3 hours ago
AC
Intermediate Accident Benefits Advisor
Aviva Canada
Toronto, ON
- Full-time
We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Aviva Canada

Intermediate Accident Benefits Advisor

Markham, ON, Canada

The salary band for this position ranges from $60,000 – $75,000. · Full-time

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Job details

Pay: The salary band for this position ranges from $60,000 – $75,000.
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 2+ years of Accident Benefits insurance claims handling experience is required required
Posting language: English
Posted: Oct 28, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Opportunity

We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Are you a customer focused individual looking to take the next step in their career? Come join our team!

What You’ll Do

Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise
Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
Educate customers and providers of any new auto reform changes
Ensure all aspects of the claim process are handled optimally and within company guidelines
Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
Ensure service levels and quality standards are met by approved specialists
Educate our insureds about Premiere Healthcare network
Attend and actively participate in training and file clinic sessions

What You’ll Bring

College Diploma/ Associate Degree or similar experience
2+ years of Accident Benefits insurance claims handling experience is required required
Large Loss experience is preferred
Post-secondary Education (College Diploma or Bachelor Degree) in related field.
CIP or working towards CIP is required for licensing
Excellent customer services skills
Excellent communication skills
Ability to learn and adapt to a fast paced environment
Good organization skills
Ability to adapt and work within various computer programs, databases and software

What You’ll Get

The salary band for this position ranges from $60,000 – $75,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.

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More about this job

Responsibilities

Handle Accident Benefits claims by interpreting insurance contracts, resolving coverage questions, setting reserves, and coordinating investigations and medical examinations. Support customers and providers, address legislative and settlement issues, and ensure claims meet company guidelines and service standards.

Requirements

Applicants need at least two years of Accident Benefits claims-handling experience, a college diploma, associate degree, or similar experience, and a CIP designation or progress toward one. Strong customer service, communication, organization, adaptability, and computer skills are required; Large Loss experience and related post-secondary education are preferred.

Skills

Accident Benefits Claims Handling
Policy Coverage Resolution
Claims Reserving
Claims Investigation
Independent Medical Examination Coordination
Customer Service
Communication
Legislative Interpretation
Settlement Negotiation
Claims Issue Resolution
Organization
Adaptability
Computer Systems and Databases
Provider Education
Quality and Service Standards

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Professional Development Support
Competitive Vacation
Option to Purchase Additional Vacation
Employee Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Accident Benefits
Insurance Claims
Claims Handling
Insurance Contracts
Policy Coverage
Claims Reserves
Claims Investigation
Independent Medical Examinations
Customer Service
Auto Insurance Reform
Legislation
Settlement Negotiations
Healthcare Services
Premiere Healthcare Network
Large Loss
CIP
Claims Guidelines
Service Levels
Quality Standards
Computer Programs
Databases
Software
Training
File Clinics

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