Parts Coordinator - Aviva AutoCare Centre
- Toronto, ON, Canada
The salary band for this position ranges from $60,000 to $75,000. · Full-time
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Job details
- Pay
- The salary band for this position ranges from $60,000 to $75,000.
- Job type
- Full-time
- Apply by
- Experience
- 1-3 years of experience working in automotive industry
- Posting language
- English
- Posted
Original job description
Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.
Why Join Us?
In this role, you will proactively manage the process of ordering, receiving, storing, dispatching and returning parts for each repair order. You will contribute to the customer’s experience and satisfaction through ensuring the accuracy and quality of the parts received in a timely manner as outlined in the production schedule and vehicle needs.
Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground-breaking journey together!
What You’ll Do
Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.
Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre, powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.
Why Join Us?
- Be part of a visionary team challenging traditional ways of working
- Work in a brand-new facility equipped with state-of-the-art tools and technology
- Enjoy a healthier, more comfortable work environment with modern amenities
- Help shape the autobody shop of the future
In this role, you will proactively manage the process of ordering, receiving, storing, dispatching and returning parts for each repair order. You will contribute to the customer’s experience and satisfaction through ensuring the accuracy and quality of the parts received in a timely manner as outlined in the production schedule and vehicle needs.
Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground-breaking journey together!
What You’ll Do
- Work with vendors to order and receive all parts as indicated on the repair orders confirming quality, correctness and quantity of parts received
- Accurately identify necessary parts to complete repairs in the shop
- Enter all parts and invoices into the body shop software tool
- Maintain proper parts inventory levels
- Monitor workflow of parts department ensuring work is completed
- Order parts that meet the cost and quality of standards of the automotive parts department, dealership and vehicle manufacturers
- Source new suppliers that are cost effective and have quality parts
- Manage processing and administration of parts back-orders and return-to-vendor items
- Establish and maintain good customer service relationships and exceed their expectations
- Make decisions that positively impact the site and the customer
- Maintain a clean and organized area for the automotive parts
- Promote Aviva AutoCare Centre values and goals
- High school diploma or equivalent
- 1-3 years of experience working in automotive industry
- Strong attention to detail with high degree of accuracy
- Commit to an environment of continuous improvement
- Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
- Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
- Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
- Proven experience and knowledge with motor vehicle repairs
- Excellent oral and written communication skills
- Strong organizational and problem-solving skills
- Genuine curiosity and inquisitive mindset, constantly looking to make things better for customers and colleagues
- Can work to and positively contribute to our organizational culture and values
- The salary band for this position ranges from $60,000 to $75,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Medical and dental benefits
- Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre
- Various retirement savings options including participation in optional group RRSP
- Competitive vacation package
- We offer exceptional career development opportunities
- We’ll support your professional development education
- Uniforms will be provided based on your role
- Clean and safe work environment, including on site showers and break room
Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.
More about this job
Responsibilities
Coordinate parts ordering, receiving, inspection, storage, dispatch, and returns for repair orders, ensuring parts are accurate, high-quality, and available on schedule. Maintain inventory and records in body shop software, manage suppliers and workflow, and support customer satisfaction through organized, efficient parts operations.
Requirements
Requires a high school diploma or equivalent and 1–3 years of automotive industry experience, with knowledge of motor vehicle repairs and proficiency in body shop management systems; Body Shop Connect is preferred. Candidates should demonstrate accuracy, strong communication and organizational skills, problem-solving ability, adaptability, and the capacity to manage a fast-paced workload.
Skills
- Parts Ordering and Receiving
- Parts Inventory Management
- Quality and Quantity Verification
- Body Shop Management Systems
- Body Shop Connect
- Motor Vehicle Repair Knowledge
- Vendor and Supplier Management
- Back-Order and Return Processing
- Attention to Detail
- Organization
- Problem-Solving
- Communication
- Customer Service
- Multitasking
- Adaptability
Benefits
- Medical Benefits
- Dental Benefits
- Annual Bonus Eligibility
- Retirement Savings Options
- Group RRSP
- Competitive Vacation Package
- Career Development Opportunities
- Professional Development Support
- Uniforms
- Clean and Safe Work Environment
- On-Site Showers
- Break Room
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Customer Service & Support
- Administrative
- Transportation
Keywords
- Automotive Parts
- Collision Repair
- Repair Orders
- Parts Ordering
- Parts Receiving
- Parts Inventory
- Parts Dispatch
- Parts Returns
- Vendor Management
- Supplier Sourcing
- Body Shop Management Systems
- Body Shop Connect
- Motor Vehicle Repairs
- Back-Orders
- Return-To-Vendor
- Parts Invoices
- Production Schedule
- Quality Control
- Customer Satisfaction
- Continuous Improvement
- Multitasking
- Problem-Solving
- Attention to Detail