Recovery Claims Adjuster
- Oakville, ON, Canada
The salary band for this position ranges from $50,000 - $72,000. · Full-time
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Job details
- Pay
- The salary band for this position ranges from $50,000 - $72,000.
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The opportunity
We are currently recruiting for a Recovery Advisor with a focus on Property recoveries.
The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as subrogation on automobile claims and property salvage.
What You’ll Do
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The opportunity
We are currently recruiting for a Recovery Advisor with a focus on Property recoveries.
The purpose of this role is to investigate, evaluate, negotiate and settle recovery opportunities for both personal and commercial, focusing on subrogation of property claims as well as subrogation on automobile claims and property salvage.
What You’ll Do
- Actively pursue recovery opportunities in the form of subrogation
- Recognize, investigate, quantify and negotiate recovery potential
- Responsible for controlling external expenses while ensuring delivery of superior Customer service to all stakeholders
- Maintain the recovery database and claims financial records through the process of recording claims
- Maintain adequate reserves
- Prompt expense payments, and accurate closing of claims.
- Direct Counsel in recovery pursuits
- Participate in litigation reviews, settlement conferences, mediations and other legal disposition programs
- Attend mediation, pre-trials and court when required
- 1+ years experience in Property Claims handling preferred
- Good oral & written skills
- Ability to make timely decisions
- Good negotiating skills
- Ability to work in cross functional teams
- Great customer service skills
- Well organised
- Ability to Multi Task
- Good computer skills
- Basic building construction knowledge an asset
- Enrollment in CIP Classes an asset
- Experience/Skills Preferred: Guidewire, Xact Analyst, Litigation
- The salary band for this position ranges from $50,000 - $72,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.
Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.
More about this job
Responsibilities
Investigate, evaluate, quantify, negotiate, and settle property and automobile recovery opportunities, including subrogation and property salvage. Manage reserves, expenses, claims records, external counsel, and claim closures, and participate in mediations, settlement conferences, pre-trials, and court proceedings when required.
Requirements
At least one year of property claims handling experience is preferred, along with strong communication, negotiation, customer service, decision-making, organization, multitasking, and computer skills. Building construction knowledge and enrollment in CIP classes are assets; experience with Guidewire, Xact Analyst, or litigation is preferred.
Skills
- Property Claims Handling
- Subrogation
- Claims Investigation
- Recovery Evaluation
- Negotiation
- Customer Service
- Decision-Making
- Written Communication
- Oral Communication
- Cross-Functional Collaboration
- Organization
- Multitasking
- Computer Skills
- Building Construction Knowledge
- Litigation
- Claims Financial Recordkeeping
Benefits
- Annual Bonus Eligibility
- Retirement Savings Plan
- Share Plan
- Health Benefits
- Personal Wellness Programs
- Volunteer Opportunities
- Professional Development Support
- Vacation Package
- Option to Purchase Additional Vacation Days
- Employee Diversity and Inclusion Programs
- Corporate Wellness Programs
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Legal
- Customer Service & Support
Keywords
- Property Claims
- Recovery Claims
- Subrogation
- Property Recoveries
- Automobile Claims
- Property Salvage
- Claims Investigation
- Recovery Evaluation
- Recovery Negotiation
- Claims Settlement
- Claims Reserves
- Claims Financial Records
- Expense Control
- External Counsel
- Litigation
- Mediation
- Settlement Conferences
- Pre-Trials
- Court Proceedings
- Customer Service
- Cross-Functional Teams
- Building Construction
- CIP Classes
- Guidewire
- Xact Analyst