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Added 22 mins ago
MU
Annual Giving Officer, Volunteer Programs
McGill University
Mont-Royal, QC · Les Cours Mont Royal
- Full-time
Added 52 mins ago
J
Placement and Marketing Broker
JobsMedia.io
Calgary, AB
- Full-time
Industry designations (CAIB, CIP, FCIP, CRM) considered an asset.
Added 52 mins ago
QT
Senior Account Manager
Quest Talent Search Solutions Ltd.
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- $75,000 to $85,000 CAD / year
- Full-time
Proficiency with Salesforce or other CRM platforms
Added 1 hour ago
TH
Business Development Manager (Display/AV)
T&T HR Consulting
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- Full-time
9. Proficient in Microsoft Office and CRM systems.
Added 2 hours ago
SM
RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
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RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
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RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
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SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Solutions Designer with extensive experience in Oracle Siebel CRM, Adobe Experience Manager (AEM), business and functional design documentation, application flows,…
Added 2 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
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- Internship
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SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
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Added 2 hours ago
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RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
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- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 2 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Solutions Designer – CRM with extensive hands-on experience in designing, developing, configuring, supporting, and maintaining Salesforce solutions. The ideal…
Added 2 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
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RQ11615 - Business Analyst - Junior
S M Software Solutions Inc
Toronto, ON
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RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
SM
RQ11648 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
SM
RQ11475 - Software Developer - CRM - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Power Platform, Azure, and Dataverse, along with proven Technical Lead…
Added 2 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Software Developer with extensive experience in Oracle Siebel CRM technical configuration, solution design, development, and integration. The ideal candidate will…
Added 2 hours ago
AL
Branch Manager
Air Liquide
Kamloops, BC
- Full-time
Monitor sales team compliance with company processes, providing training and coaching on CRM tools (Salesforce) and collaborating across departments to optimize workflows.
Added 2 hours ago
Client Executive
XenTegra
ON
Maintain CRM hygiene throughout the sales cycle to support accurate reporting.
Added 3 hours ago
C
Tapered Insulation Designer/Estimator
Carlisle
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- Full-time
Added 3 hours ago
XT
Senior Account Manager
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…every touch point within our customer relationship management (CRM)…

Aviva Canada

Salesforce Administrator

Markham, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 21, 2026
Experience: 3–5+ years of Salesforce administration experience.
Posting language: English
Posted: Sep 21, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. 

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

Aviva Canada has an exciting opportunity to join our commercial Global Corporate and Specialty team. The Salesforce Administrator will help to enhance and improve the CRM and underwriting workbench for 5 specialty business lines.

The successful candidate will work closely with business stakeholders, Product Owners, Business Analysts, and technical teams to ensure Salesforce effectively supports business processes, drives operational efficiency, and delivers high-quality reporting and insights.

The Salesforce Administrator will be responsible for platform configuration, user support, data quality, process automation, reporting, security management, and continuous improvement initiatives.

What you’ll do

Salesforce Administration & Configuration

Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, approval processes, and automation.
Manage user setup, roles, profiles, permission sets, and security settings.
Support system releases, testing, and deployment activities.
Monitor platform performance and identify opportunities for optimization.

Business Process Improvement

Collaborate with business stakeholders to understand operational requirements and identify opportunities for automation.
Design scalable Salesforce solutions that improve productivity and user experience.

Reporting & Governance

Develop and maintain reports, dashboards, and KPIs that support operational and strategic decision-making.
Monitor and improve data quality through audits, validation controls, and cleansing activities.
Support data migrations, integrations, and data management initiatives.
Ensure compliance with organizational data governance, privacy, and retention requirements.

What you’ll bring

3–5+ years of Salesforce administration experience.
Experience with Agile delivery methodologies is an asset.
Salesforce Administration Certification (ADM 201).
Experience with Salesforce integrations and APIs is an asset.
Strong analytical and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Continuous improvement mindset.

What makes you stand out

Experience supporting insurance or financial services.
Knowledge of Power BI, Power Automate, SQL, or Excel VBA is considered beneficial.

What you’ll get

The salary band for this position ranges from $90,000 to $110,000 Please note that individual salary is determined by factors such as job-related knowledge, skills, experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model .
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally and externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

Apply About employer

More about this job

Responsibilities

Configure and maintain Salesforce, including platform security, automation, releases, testing, and performance optimization. Partner with business and technical stakeholders to improve processes, maintain data quality and governance, and deliver reports, dashboards, integrations, and operational insights.

Requirements

Requires 3–5+ years of Salesforce administration experience and Salesforce Administration Certification (ADM 201), along with strong analytical and problem-solving abilities and the capacity to manage multiple priorities. Agile delivery experience and Salesforce integrations or API experience are assets; insurance or financial services experience and knowledge of Power BI, Power Automate, SQL, or Excel VBA are beneficial.

Skills

Salesforce Administration
Salesforce Configuration
User Support
Data Quality Management
Process Automation
Reporting and Dashboards
Security Management
Business Process Improvement
Salesforce Integrations
API Knowledge
Analytical Problem-Solving
Agile Delivery
Data Governance
Data Migration
Continuous Improvement

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Physical and Mental Health Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Salesforce Administration
CRM
Underwriting Workbench
Salesforce Objects
Fields
Page Layouts
Record Types
Validation Rules
Flows
Approval Processes
Automation
Profiles
Permission Sets
Reports
Dashboards
KPIs
Data Quality
Data Governance
Data Migration
Integrations
APIs
Agile Delivery
Power BI
Power Automate
SQL
Excel VBA
Insurance
Financial Services

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