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Aviva

Auto Image Desk Appraiser

Markham, ON, Canada

Experience: Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset
Posting language: English
Posted: Sep 22, 2026

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Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

We are seeking an Auto Damage Appraiser (Image Desk Appraiser) at our Markham Office. This is an opportunity to join a great company that values employee development, and promotes a positive work culture, where employees can do the best work of their lives.

What you’ll do

Review and evaluate electronic repair estimates line with our Company and Departmental standards and guidelines
Control the method and cost of repairs to motor vehicles by using established industry regulatory practices and corporate guidelines.
Complete Total loss evaluations through market and Autosource search.
Complete remote appraisal(s)
Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective.

What you’ll bring

Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset
Strong experience and knowledge with motor vehicle repairs, and prior estimating experience.
Familiar with industry standard Estimating System(s)
Good technical aptitude with databases/systems
Excellent oral and written communication skills
Excellent PC Skills
Genuine curiosity and inquisitive mindset constantly looking to make things better for customers and colleagues
Can work to and positively contribute to our organizational culture and values

What you’ll get

The Salary range for this position is $55,000 to $70,000 Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.
This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

The appraiser will review and evaluate electronic repair estimates while ensuring compliance with company and industry standards. They will also perform total loss evaluations and conduct remote appraisals to maintain high customer service levels.

Requirements

Candidates must have a minimum of 3-5 years of auto estimating experience and strong knowledge of motor vehicle repairs. Proficiency with industry-standard estimating systems and excellent communication skills are required for this role.

Skills

Auto estimating
Repair estimates
Total loss evaluations
Remote appraisal
Problem solving
Technical aptitude
Oral communication
Written communication
PC skills
Regulatory practices
Data analysis
Customer experience

Benefits

Annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Professional development education
Vacation package
Corporate wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Auto Damage Appraiser
Image Desk Appraiser
Repair Estimates
Total Loss
Autosource
Remote Appraisal
Insurance
Estimating Systems
Technical Aptitude
Regulatory Practices
Customer Experience
Hybrid Work
Professional Development
Corporate Wellness

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