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Added 11 mins ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Mississauga, ON
- $156,960 to $200,000 CAD / year
- Full-time
…the development and execution of winning strategies for major business opportunities across all sectors and regions in…
Added 11 mins ago
B
Co-op/Intern or New Grad, Digital Marketing - January 2027
BDO
Toronto, ON
- Full-time
Route requests to the appropriate individuals, business units, service lines, or support teams.
Added 11 mins ago
AVP, Corporate Partnershios
Aviva
Toronto, ON · Markham, ON
Manages the end-to-end customer service experience/proposition of the partnerships by holding key collaborators to account on service delivery across business divisions
Added 11 mins ago
SC
Director, Operational Design & Engineering
Staples Canada
Richmond Hill, ON
- Full-time
…robotics and modern warehouse systems. The Director serves as the business and technical lead for the engineering work behind this modernization, acting as Staples Canada’s counterpart to…
Added 26 mins ago
D
SVP, Head of Creator, Social & Influence
Diamond
Toronto, ON
- Full-time
…expanding our market leadership, generating new and organic business opportunities, strengthening executive client relationships, and positioning Diamond as Canada's leading creator-first…
Added 26 mins ago
TI
Sr. ServiceNow Developer
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has an open position for a Sr. ServiceNow Developer.
Added 26 mins ago
E
Senior Manager, Program Transformation and Service Excellence
Eva's
Toronto, ON
- $84,241 to $97,760 CAD / year
- Full-time
Added 26 mins ago
FB
Junior Data Analys
F&B Business News
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 26 mins ago
TC
AWS Architect
Tata Consultancy Services
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…themselves across the full AI stack, from infrastructure to…
Added 26 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Through demonstrated proficiency in quality improvement and business methodologies, education, innovation, and role modeling, the consultant will assist programs to:
Added 26 mins ago
IC
Director, Product Strategy & Growth
Infotek Consulting Inc.
Toronto, ON
- $85 to $94 CAD / hour
- Contract
📍 Location: Toronto, ON (Hybrid – 3 days per week in office)
Added 26 mins ago
IB
Career Programming Associate
Ivey Business School at Western University
London, ON
- Full-time
We acknowledge that Ivey Business School is located on the traditional lands of the Anishinaabek, Haudenosaunee and the Lūnaapéewak, on lands connected with the Dish with One Spoon Covenant…
Added 26 mins ago
WU
Data Analyst (Business Intelligence and POS Systems)
Western University
London, ON
- Full-time
…service enhancement. The Data Analyst develops and expands business intelligence tools, including Power BI dashboards and reporting solutions, to address business needs and supplement…
Added 26 mins ago
FC
Media Coordinator
FUSE Create
Toronto, ON
- Full-time
Post-secondary Degree or Diploma in Media, Advertising, Business Administration, Marketing, or related field.
Added 26 mins ago
C
Senior Capture Manager – National Strategic Pursuits
CIMA+
Ottawa, ON
- $156,960 to $200,000 CAD / year
- Full-time
…the development and execution of winning strategies for major business opportunities across all sectors and regions in…
Added 26 mins ago
Sales Associate
Minto
Calgary, AB
Develop and maintain client and realtor relationships to support business development opportunities through active and ongoing follow-up;
Added 26 mins ago
E
Senior Consultant, Hydrologist/Water Resources Engineering
ERM
Yellowknife, NT
- $86,900 to $95,200 CAD / year
- Full-time
…as education, experience, skills, location, performance, and business needs. In some cases, pay may fall outside this range. This role may be eligible for bonus pay subject to the sole…
Added 26 mins ago
CI
Student Intern, Analytics Centre of Excellence
Celestica International LP
Toronto, ON
- $24 to $30 CAD / hour
This position is ideal for a person with a passion for business analytics and problem solving in a team environment.
Added 27 mins ago
Cost Control Manager - Go Rail Expansion (ONxpress)
Aecon
Toronto, ON
Set project controls guidelines and responsibilities within a business unit or Project Execution Plan.
Added 27 mins ago
HL
Senior Manager, Data and AI
High Liner Foods
Halifax, NS · ON · Mississauga, ON
- Full-time
8+ years of progressive experience in data, analytics, business intelligence, digital transformation, or related technology disciplines.
Added 27 mins ago
S
Services Lead, Stores - Full Time
Sephora
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Entrepreneurial Spirit. Demonstrate a strong understanding of the store’s sales performance and business opportunities. Ensure proper zoning on stage to support client needs. Adjust…
Added 27 mins ago
Store Director
Sephora
Oakville, ON
…Manager the Store Director’s team can include our Talent & Business Operations Managers, Client Experience Managers, and Beauty Services…
Added 42 mins ago
L
Analyst, Marketing Data Analytics
Lenovo
Markham, ON
- $92,000 to $140,990 CAD / year
Strong experience in marketing analytics, performance measurement, business intelligence, or related data-driven marketing disciplines.
Added 42 mins ago
W
(CAN) Co-Manager
Walmart
Barrie, ON
- Full-time
…development to increase capability. It is the expectation of the business that a Co-Manager can progress to and act as Store Manager in the near…
Added 42 mins ago
LC
Gérant de service et caisses
Loblaw Companies Limited
Hull, QC
- Full-time
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to…

Aviva

AVP, Corporate Partnershios

Toronto, ON, Canada
Markham, ON, Canada

The salary band for this position ranges from $150,000 to $180,000.

Apply on aviva.wd1.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Pay: The salary band for this position ranges from $150,000 to $180,000.
Experience: 5-7+ years related experience within the property and casualty insurance industry, including exposure to an operational sales and servicing environment
Posting language: English
Posted: Nov 11, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

In this role, we need an outstanding individual, to join our Partnerships Team. We need expertise and leadership to evolve Aviva Canada’s Partnerships.

We are looking for someone who:

Acts as a conduit between Aviva and our partners to drive the plan for service and customer in the partnership.
Manages the end-to-end customer service experience/proposition of the partnerships by holding key collaborators to account on service delivery across business divisions

Come join our team!

What you’ll do:

Drive performance in the services provided to customers on behalf of the partnerships.
Chair of the joint Operational Performance Forum for the partnerships on behalf of both our partners and Aviva
Drive delivery of operational efficiencies across the partnerships through leading the Service Improvement Program within Aviva working across Claims, UW, Billing and technology
Drive continuous improvement in quality of underwriting and technical capability of Sales Advisors
Working with the customer experience leadership to drive a compelling customer service proposition across the partnerships for both online and offline channels.
Lead a matrix team of service leaders across the business to ensure that there is effective service to both partners and customers every day, in line with the service levels agreed contractually
Act as the primary point of escalation for service issues between Aviva and partners, and lead on successful resolution of these issues.
Develop new service propositions growing efficiency and driving the paperless agenda.
Ensure our partners and Aviva meet their contractual commitments each other

What you’ll bring:

5-7+ years related experience within the property and casualty insurance industry, including exposure to an operational sales and servicing environment
Experience in Claims an asset
Shown ability to apply service principles while maintaining appropriate situational flexibility and pragmatism
Strong relationship and expectation management skills
Ability to influence and motivate multi-disciplinary teams on a day-to-day basis
Ability to manage quality and application of effective change management skills, tools and techniques
Strong oral and written communication skills and effective presentation techniques
Strong customer / relationship development skills
Ability to manage to key business metrics
Ability to "think out of the box" and develop innovative and creative solutions

What you'll get

The salary band for this position ranges from $150,000 to $180,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.
Employee discount on home and auto insurance (where applicable).

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

Apply on aviva.wd1.myworkdayjobs.com About employer

More about this job

Responsibilities

The AVP of Corporate Partnerships will drive operational performance and service delivery across business divisions to ensure contractual commitments are met. They will lead a matrix team to improve underwriting quality and customer service propositions while acting as the primary point of escalation for partner issues.

Requirements

Candidates must have 5-7+ years of experience in the property and casualty insurance industry, specifically within operational sales and servicing environments. Strong relationship management, leadership, and change management skills are essential for success in this role.

Skills

Partnership management
Operational performance
Service improvement
Claims management
Underwriting
Relationship management
Change management
Leadership
Strategic planning
Customer experience
Communication skills
Presentation techniques
Problem resolution
Matrix team management
Business metrics analysis

Benefits

Hybrid flexible work model
Career development opportunities
Professional development education support
Competitive vacation package
Employee-driven diversity and inclusion programs
Corporate wellness programs
Employee discount on home and auto insurance

Visa sponsorship

Not detected in the job text

Keywords

Corporate Partnerships
Insurance
Property and Casualty
Claims
Underwriting
Operational Efficiency
Service Improvement
Customer Experience
Matrix Management
Change Management
Business Metrics
Relationship Development
Sales Advisors
Paperless Agenda
Contractual Commitments

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Work requirements

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