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Added 1 min ago
EM
Associate Test Technician
Element Materials Technology
Kitchener, ON
- $24 to $25 CAD / hour
- Other
Reporting of test or equipment failures and/or safety concerns to Laboratory Supervisor or Laboratory Manager
Added 1 min ago
SC
Starbucks Supervisor (83456003)
Sodexo Canada Ltd
Abbotsford, BC
- Full-time
Comfortable rectifying customer complaints, problem solving and decision making in the absence of a manager.
Added 1 min ago
CG
Chef Manager, École Mont Royal
Compass Group Canada
Mont-Royal, QC
- Full-time
Ensure the unit has strict compliance with the Compass Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations.
Added 1 min ago
CG
Quality & Training Coordinator, Healthcare Environmental Services (EVS)
Compass Group Canada
Brampton, ON
- Full-time
Identify training gaps and communicate them to EVS Quality and Training Manager.
Added 1 min ago
SM
29954-RFR-DTS-071 – Project Manager
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager with a minimum of 10 years of experience managing Information Technology projects, along with a valid PMP or PRINCE2 Practitioner…
Added 16 mins ago
VA
Analyste en contrôle qualité en laboratoire/ Quality Control Laboratory Analyst
Vetio Animal Health
Quebec, QC · Ville St Laurent, Quebec
- Full-time
Assists in investigating analytical method failures under the guidance of the Scientific Officer and/or Laboratory Manager, contributing to root cause analysis when needed.
Added 16 mins ago
B|
Gestionnaire des opérations | Operations Manager
Bloom | Digital Marketing Agency
Montreal, QC
- Full-time
Added 16 mins ago
RC
Gestionnaire de Comptes
Randstad Canada
Montreal, QC
- Full-time
…secteurs de la Finance et Comptabilite, de l'Administration, de l'Assurance et des Services Professionnels. Analyse de Marché : Utiliser les données clients (CRM) pour mesurer la croissance…
Added 31 mins ago
B
Gestionnaire des opérations | Operations Manager
Bloom
Montreal, QC
- Full-time
Added 31 mins ago
DC
Quality Systems Specialist
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
This position reports to the Senior Manager, QMS, and is part of the Quality Assurance & Regulatory Affairs Team located in Concord, Ontario and will be an on-site role.
Added 31 mins ago
WF
Project Manager
Westbank First Nation
Kelowna, BC
- Full-time
The Project Manager, reporting to the Manager of Engineering, oversees the planning and execution of infrastructure projects for Westbank First Nation (WFN). Acting as the central point of…
Added 31 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 31 mins ago
D
Delivery Coordinator, Project management
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a project delivery manager, you help direct material, time, IT and human resources on cross-sector projects to meet objectives on time and on budget. You analyze project feasibility and…
Added 31 mins ago
CG
Human Resources Business Partner
C.H. Guenther & Son
Calgary, AB
- Full-time
Support Corporate Human Resources Manager and business leaders on project related activities.
Added 31 mins ago
B
Aircraft Structures Technician (C-17)
Boeing
Calgary, AB · Richmond, BC · Vancouver, BC · Winnipeg, MB · Trenton, NS · Mississauga, ON · Ottawa, ON · Toronto, ON · Montreal, QC · CAN - CFB Trenton, Canada
- Full-time
The Aircraft Structures Technician will work directly under the guidance of the Lead Structure Technician and report directly to the onsite Maintenance Manager.
Added 45 mins ago
JE
Quality Assurance Manager
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
Join Our Team as a Quality Assurance Manager at Johnson Electric!
Added 45 mins ago
G
Process Owner Assembly
gategroup
Mississauga, ON · CAN_ON_Mississauga_YYZ
- Full-time
Added 45 mins ago
D
System Validation Analyst (12 month contract)
Dynacare
Brampton, ON
- Contract
We’re looking for a System Validation Analyst to join our Clinical Development and Quality Assurance team! This role is a full-time position working 37.5/week. The Information Systems…
Added 45 mins ago
D
Pathology Assistant
Dynacare
Brampton, ON
- Contract
Maintain laboratory equipment and supplies by cleaning and maintaining quality assurance records
Added 45 mins ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Job Posting Title Certification and Testing Manager
Added 1 hour ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Location: Humber River Health, Wilson Site Labour Group: NOWUReporting Relationship: Manager, Acute Environmental & Linen ServicesHourly Rate: $27.758 - $28.306
Added 1 hour ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Location: Humber River Health, Wilson Site Labour Group: NOWUReporting Relationship: Manager, Acute Environmental & Linen ServicesHourly Rate: $27.758 - $28.306
Added 1 hour ago
FM
Data Analyst
Farm Mutual Re
Cambridge, ON
- Full-time
Reporting to the Manager, Ontario Auto Pricing Actuary, the Data Analyst supports OMAP’s ratemaking and business needs through data analysis, reporting, system support, and process…
Added 1 hour ago
Nuclear Quality Assurance Engineer
Celeros Flow Technology
QC · Burlington, QC
The Nuclear Quality Assurance Engineer for ASME /NQA-1/N285/ N299 /ISO Quality Programs reports to the site Quality Assurance Manager. This candidate will be a technical expert within the…
Added 1 hour ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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