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Added 2 hours ago
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Sr. Financial Analyst, Global Finance Operations
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Toronto, ON
- Full-time
Position Title: Sr. Financial Analyst, Global Finance Operations
Added 4 hours ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 5 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 5 hours ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 5 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 5 hours ago
J
Senior Analyst, Supply and Demand Planning
Jobgether
Canada
- $79,958 to $104,944.35 CAD / year
- Full-time
As a Senior Analyst, Supply and Demand Planning, you will play a key role in aligning consumer demand forecasts with business priorities and supply chain operations. You will manage a…
Added 5 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 7 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 7 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 7 hours ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 8 hours ago
IF
Tax Analyst, Corporate Tax
Intact FC
Toronto, ON · Montreal, QC
- Full-time
We're looking for a Tax Analyst to join our dynamic and collaborative Tax team. This is an exciting opportunity for a detail-oriented professional who is eager to deepen their expertise in…
Added 9 hours ago
M
Senior Analytics Engineer - GTM
Motive
Vancouver, BC
- Full-time
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance…
Added 9 hours ago
TC
Tech Ops Analyst II - Inventory & Asset Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Inventory & Asset Management to join our team and play a vital role in supporting technology deployments across new stores, remodels, strategic…
Added 9 hours ago
P
Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 9 hours ago
TC
Tech Ops Analyst II - Telecom Expense Management
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $67,740 to $94,836 CAD / year
- Full-time
We’re looking for a Tech Ops Analyst II - Telecom Expense Management to join our Global Telecom Expense Management (TEM) team, where you’ll play a key role in optimizing telecom services,…
Added 10 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Added 10 hours ago
P
Analyst - Accounts Payable
ProAmpac
Whitby, ON
- Full-time
We're looking for a detail-oriented and analytical Accounts Payable Analyst to join our team in Whitby, Ontario.
Added 10 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Added 10 hours ago
RH
Interim Senior Financial Analyst / FP&A Analyst
Robert Half
Cambridge, ON
- $45 to $50 CAD / hour
- Contract
Our client, a growing global manufacturing organization, is seeking an experienced Interim Senior Financial Analyst / FP&A Analyst to join their finance team on an urgent contract basis.…
Added 11 hours ago
AI
Intermediate Data Support Analyst
AGF Investments
Toronto, ON
- Full-time
The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process…
Added 11 hours ago
C
Investment Sales Analyst
CBRE
Toronto, ON
- Part-time
The Investment Analyst is an essential member of CBRE Toronto's National Investment Team, actively contributing to the team's success through rigorous analysis, sound judgment,…
Added 11 hours ago
C
Analyste principal(e) en soutien applicatif – Actions
CGI
Montreal, QC
- Full-time
The client is seeking a Senior Application Support Analyst to join its team in Montreal. This position is the primary point of contact for production support of the Equity platform in the…
Added 11 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 11 hours ago
R
Senior Technology Acquisition Consultant
Raise
Calgary, AB
- Full-time
…domains, working with architecture, infrastructure, security, operations, and other stakeholders to translate business and technical needs into clear sourcing documents, evaluation…
Added 11 hours ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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