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Added 11 mins ago
UO
Finance Analyst
University of British Columbia
Vancouver, BC · UBCV | Donald Rix Building (RIX)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
The Finance Analyst is responsible for analyzing financial information, applying accounting principles and policies, and providing financial analysis and support for the accounting…
Added 11 mins ago
SL
Senior Pricing Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
The Senior Pricing Analyst will report directly to the Manager, Pricing & Profitability. The successful candidate will be part of a team that supports all pricing aspects of Sun Life's…
Added 11 mins ago
M
Sr. Analyst, Visualization (RAIB)
McKesson
Mississauga, ON
- Full-time
McKesson is seeking a Sr. Analyst, Visualization (RAIB) to support enterprise Responsible AI and Model Risk Management initiatives. This role combines advanced analytics, governance…
Added 12 mins ago
MC
Senior Business Analyst -Vehicle Asset Management
MatchBox Consulting Group
New Westminster, BC
- Contract
We are looking for a Senior Business Analyst to support the selection and implementation of a new yard and charge management solution. You will define, document, and validate business and…
Added 12 mins ago
A
SAP FICO Functional Analyst
Aptonet
Terrebonne, QC
- $100,000 to $110,000 CAD / year
- Full-time
The SAP Finance Functional Analyst is responsible for supporting day-to-day operations and participating in projects from design through implementation for systems supporting Finance…
Added 27 mins ago
R
Drilling Data Analyst
Rogii
Calgary, AB
- Full-time
We are seeking a proactive, detail-oriented Drilling Data Analyst to join our technical operations team in Calgary, AB. In this role, you will leverage your rig-site or field background to…
Added 27 mins ago
C
Senior Analyst, Digital Platforms & Insights
CIBC
Toronto, ON
- Full-time
The Senior Analyst, Digital Platforms & Insights reports to the Chapter Lead of Digital Platforms & Operations and helps the organization understand how clients engage with its digital…
Added 27 mins ago
CE
Market Fundamentals Analyst
Cenovus Energy
Calgary, AB
- Full-time
Provide timely market intelligence, analysis, and clear presentations to senior leadership and cross-functional stakeholders, including Strategy, Planning, Commercial, Business Development,…
Added 42 mins ago
AM
Intermediate Data Support Analyst
AGF Management
Toronto, ON
- Full-time
The Intermediate Data Support Analyst role will provide opportunities to demonstrate an aptitude for learning, initiative and identification of opportunities for system/process…
Added 42 mins ago
M
Business Systems Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are looking for a Business Systems Analyst who enjoys connecting business needs with technology solutions. You will work across product, engineering, architecture, quality engineering,…
Added 42 mins ago
Cyber/Technology Risk Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Senior IT Business Systems Analyst to join our high-performing team within the Information Security and Technology Risk portfolio. This role is pivotal in delivering…
Added 42 mins ago
M
Senior Microsoft Dynamics CRM Developer
Maarut
Levis, QC
- Contract
turning the role into an architect or analyst position. The named best
Added 42 mins ago
IG
Technical Business Analyst
Insight Global
Toronto, ON
- Contract
5+ years Business Analyst experience in financial services technology
Added 42 mins ago
R&
Business Analyst - IT IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Business Analyst - IT IV to join our client in support of an existing vacancy.
Added 42 mins ago
AI
Senior Functional Analyst - Wealth Management
Avanciers Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- Contract
Avanciers Incorporated is hiring a Senior Functional Analyst - Wealth Management for one of our clients.
Added 57 mins ago
Manufacturing Applications Engineer
ArcelorMittal
Hamilton, ON
…practical solutions, and drive reliable execution through cross-functional teams and…
Added 57 mins ago
Intelligence Analyst
penlink
Toronto, ON
…unprecedented rate and are therefore seeking an Intelligence Analyst on our North America sales team. In this role, you will be responsible for all technical aspects of the sales cycle,…
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 1 hour ago
E-Commerce Business Analyst
Mariner
NB
Progressive corporate experience functioning as an IT Business Analyst/Functional Analyst
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
We are seeking an experienced Quality Assurance (QA) Analyst for a client opportunity supporting the testing and quality assurance of web-based applications and digital services. The…
Added 1 hour ago
E-Commerce Business Analyst
Mariner
Saint John, NB
Progressive corporate experience functioning as an IT Business Analyst/Functional Analyst
Added 1 hour ago
I
Business Analyst
Intralot
Sault Ste. Marie, ON
- Full-time
Translate business objectives and operational needs into clear, complete, and actionable functional requirements.
Added 1 hour ago
RN
Finance Analyst, Commercial Canada
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
The Finance Analyst, Commercial Canada supports profitable sales growth by turning financial and market data into insights that guide business decisions.
Added 1 hour ago
2I
Senior Business Systems Analyst - SAP Finance
2iSolutions Inc.
Oshawa, ON
- Full-time
Our client - A large industrial organization based out of Oshawa - is looking to hire a Senior Business Systems Analyst - SAP Finance for a full time permanent position. This is a hybrid…
Added 1 hour ago
DD
CYBER SECURITY ANALYST
Durham District School Board
Whitby, ON
- Internship
Reporting to the Information Security Manager, the Cyber Security Analyst is responsible for recommending, implementing, and monitoring security measures to protect DDSB’s information…

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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