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Added 1 day ago
DT
Guidewire ClaimCenter Lead
Derex Technologies Inc
Toronto, ON
- Full-time
Strong technical expertise and work experience in GW ClaimCenter Integration.
Added 1 day ago
ET
Guidewire ClaimCenter Lead
Envision Technology Solutions
Toronto, ON
- Contract
Strong technical expertise and work experience in GW ClaimCenter Integration.
Added 2 days ago
ET
Guidewire Integration Developer
Envision Technology Solutions
Markham, ON
- Contract
· 5+ years proven experience in Guidewire ClaimCenter Integration Development
Added 2 days ago
DI
Business Systems Analyst-Guidewire
Definity Insurance Company
Toronto, ON
- Full-time
…stories, acceptance criteria, and functional specifications for Guidewire platform initiatives. The Analyst, Business Systems works on the Guidewire Platform team within an Agile…
Added 4 days ago
JG
Guidewire Engineer
J&M Group
Markham, ON
- Full-time
As a Guidewire BillingCenter or Claimcenter Developer, you will be responsible for leading the design and implementation of Integration solutions within our organization and with third…
Added 4 days ago
JG
Senior Guidewire ClaimCenter Integration Developer
J&M Group
Toronto, ON
- Full-time
Guidewire Senior Developer with Claimcenter functional and integration API knowledge
Added 5 days ago
LT
Guidewire Earnix Tech Lead
Lorven Technologies Inc.
Toronto, ON
- Contract
Lead the technical design development and implementation of solutions using Earnix at a Tech Lead developer level
Added 5 days ago
A
Lead Developer - Guidewire PC/BC
Akkodis
Toronto, ON
- Contract
A leading Canadian organization in the insurance and financial services sector is seeking a highly experienced Lead Developer with deep expertise in Guidewire PolicyCenter and…
Added 5 days ago
JG
Guidewire Earnix & Rating
J&M Group
Toronto, ON
- Contract
Strong Guidewire integration experience, particularly PolicyCenter; BillingCenter and ClaimCenter knowledge is an advantage.
Added 5 days ago
C
Guidewire Technical Lead / Solution Architect
Cogency
Markham, ON
- Full-time
Cogency Inc. is seeking an experienced Guidewire Technical Lead / Solution Architect to lead Guidewire implementation, configuration, customization, integration, and production support…
Added 5 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Added 5 days ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Added 6 days ago
Claims Analyst - Reinsurance
Aviva
Markham, ON · Oakville, ON
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Added 6 days ago
T
Guidewire Technical Lead (PolicyCenter)
TEKsystems
Toronto, ON
- $105 to $115 CAD / hour
- Contract
Guidewire AI, Developer Assistant, or predictive features ex
Added 9 days ago
MG
Claim Center BSAs
Maplesoft Group, an SEB Company
Ottawa, ON
- Contract
Job Title: Senior Business Systems Analyst (Guidewire BillingCenter)
Added 9 days ago
RC
Guidewire Test Lead – P&C Insurance Domain
Realtek Consulting LLC
Markham, ON
- Contract
We are looking for an experienced Guidewire P&C Integration/API & Functional Test Lead to lead quality assurance and testing initiatives across Guidewire PolicyCenter, BillingCenter,…
Added 10 days ago
DI
Sr. Representative, Auto Claims
Definity Insurance Company
Canada
- Full-time
Experience using claims systems (e.g., Guidewire ClaimCenter, PolicyCenter, AudaTarget, Audatex Qapter, Mitchell, CROMS, etc.).
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Montreal, QC · Laval, QC · Regina, SK · Calgary, AB
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
T
Solution Architect III (Guidewire)
TD
Toronto, ON · Montreal, QC
- Full-time
Design scalable solutions across Guidewire ClaimCenter and GWCP aligned with business outcomes
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Moncton, NB
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Mississauga, ON
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Guelph, ON
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Regina, SK
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Toronto, ON
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter
Added 10 days ago
C
Senior Business Systems Analyst
Co-operators
Montreal, QC
- Full-time
At least one of the Guidewire suite of products - PolicyCenter, ClaimCenter, or BillingCenter, with preference to BillingCenter

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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