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Added 2 hours ago
AH
Coop Work Experience Student
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Internship
Under the direction and supervision of the CPSM Project Leads, within the Business Operations & Systems Support area, the Coop Work Experience Student - Data Analyst, Project Assistant is…
Added 7 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
Peri-Operative Services at SickKids is looking for an Intermediate Financial Analyst, to join the Physician Billing Operations team. Reporting to the Senior Manager, POS Business…
Added 10 hours ago
A
Associate Research, Energy Services
ATB
Calgary, AB
- Full-time
Liaise with executive management teams of various companies to understand business operations and updates.
Added 11 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 13 hours ago
TU
Programmer Analyst II
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 14 hours ago
SI
Associate Claims Bordereau Analyst
Sovereign Insurance
Calgary, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…automation initiatives are completed accurately and align with business growth objectives. The position contributes to process improvements, data accuracy, and operational efficiency…
Added 14 hours ago
M
Service Desk Analyst Tier 2
Microserve
AB · Edmonton, AB
- Full-time
Microserve is seeking an enthusiastic Service Desk Analyst - Tier 2 to join our team. The Service Desk Analyst, Tier 2 is the second level escalation path for Tier 1 support often involving…
Added 15 hours ago
BR
Research Analyst
BCA Research
Montreal, QC
- Full-time
The Research Analyst is responsible for conducting data analysis, developing research support materials and contributing to the production of investment research within a structured…
Added 15 hours ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 15 hours ago
UO
Programmer Analyst II
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Programmer Systems Analyst II designs and builds computer application solutions for existing complex or campus wide computer systems within the Enterprise Automation and Solution…
Added 16 hours ago
FC
Senior Plan Administrator (Group Benefits)
First Canadian Financial Group
Edmonton, AB
- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 16 hours ago
FC
Group Benefits Administrator
First Canadian Financial Group
Edmonton, AB
- Full-time
Work closely with Business Analyst(s) to provide feedback on the user experience on system features and enhancements.
Added 17 hours ago
AI
Business Analyst – Property & Casualty Insurance
Avanciers Inc.
Levis, QC
- $65 to $70 CAD / hour
- Contract
Intermediate advanced business analyst profile
Added 17 hours ago
HR
Senior Financial Analyst
Hopewell Real Estate Services
Calgary, AB
- Full-time
Are you an experienced financial professional who enjoys evaluating investment opportunities, building sophisticated financial models, and supporting strategic business decisions?
Added 17 hours ago
C
Intermediate Business Analyst
COFOMO
Quebec, QC
- Full-time
Analyze the business context and evaluate the impacts, risks and benefits of projects on the organization's processes.
Added 17 hours ago
NV
Intermediate Business Analyst (ID#5591)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Business Analyst to support business management, governance, process improvement, reporting, analytics, and…
Added 17 hours ago
F
Financial Analyst
Fittes
Toronto, ON
- Full-time
Have 3+ years as a Financial Analyst or in a similar role (Finance Associate, Trade Analyst), with a bachelor’s degree in Accounting, Finance or Business / Commerce
Added 18 hours ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Onsite Flexibility: Hybrid - 2–3 days per week; in-office Wednesdays, Thursdays, and the 4th Friday of every month (subject to change according to business needs)
Added 18 hours ago
AW
Data Analyst III
Agilus Work Solutions
Calgary, AB
- Contract
Agilus by Synergie is recruiting for a Data Analyst III in the Oil and Gas Sector in Calgary, Alberta.
Added 20 hours ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…
Added 20 hours ago
MA
Supply Chain Analyst
Manpower Alberta
Calgary, AB
- Contract
The Supply Chain Analyst will be reporting to the Team Lead for Supplier Onboarding and Master Data.
Added 20 hours ago
LC
Sr. Analyst, No Frills Seasonal Programs & Promotions
Loblaw Companies Limited
Brampton, ON
- Full-time
Reporting to the Manager, No Frills Seasonal Programs, the Senior Analyst, No Frills Seasonal Programs & Promotions is accountable for providing key support in achieving promotional…
Added 21 hours ago
AI
Business Analyst
Avanciers Inc.
Levis, QC
- Contract
Job Title: Business Analyst (Intermediate-Advanced) – Property & Casualty Insurance
Added 22 hours ago
D
Business Development Specialist, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
Intermediate knowledge of sales process, business development and / or client experience
Added 23 hours ago
IG
Product Owner
Insight Global
Longueuil, QC
- $30 to $45 CAD / hour
- Contract
We are looking for Product Owners / Business Analysts at both Intermediate and Senior levels to join a team supporting digital products and business applications at an aerospace client of…

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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