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Added 1 min ago
MD
Data Analyst - Management Analyst 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Data Analyst at PERA, you will collect, validate, analyze, and report on data used across the organization to support business operations, strategic planning, and decision-making. This…
Added 16 mins ago
B
Jr. Business Analyst - Capital Markets & Reconciliation
BeachHead
Toronto, ON
- $17.6 to $34.78 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Jr. Business Analyst - Capital Markets & Reconciliation to support reference data management, credit data processing,…
Added 16 mins ago
A
Client Due Diligence Analyst
Allshores
Halifax, NS
- Full-time
Allshores is seeking a Client Due Diligence Analyst to review and quality-assure incoming customer forms and requests submitted by customer relationship teams, while completing final KYC…
Added 16 mins ago
IG
Servicing Analyst
Insight Global
Toronto, ON
- $24 to $26 CAD / hour
- Contract
Insight Global is seeking a Servicing Analyst for a 1-year contract with a major banking client in downtown Toronto. The Servicing Analyst will provide loan servicing and monitoring support…
Added 16 mins ago
IG
Product Owner
Insight Global
Longueuil, QC
- $30 to $45 CAD / hour
- Contract
Experience as a Product Owner, Business Analyst, Business Systems Analyst, Functional Analyst, or in a comparable product/digital delivery role.
Added 16 mins ago
3
Global Data Quality Analyst
3M
Canada
- Full-time
As a Global Sales Compensation Data Quality Analyst for Human Resources, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and…
Added 46 mins ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
The Senior Business Analyst serves as a key liaison between business units, technical teams, subject matter experts, consultants, and vendor partners to develop detailed project and cutover…
Added 46 mins ago
OC
Financial Analyst
Oxford County
Woodstock, ON
- Contract
…completes analysis of data in the system, provides training and support relating to various financial systems, provides assistance to department directors, managers and supervisors, and…
Added 1 hour ago
JI
IT Business Analyst, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
With support, Business Analysts enable change within JDI by defining needs and recommending solutions that deliver value to stakeholders while also considering the potential implications of…
Added 1 hour ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
The Analyst, Material Pricing manages material pricing for regional/global customers within a specific market segment, ensuring competitive pricing solutions to support growth and margins.…
Added 2 hours ago
SM
RQ11681 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with strong hands-on experience in Oracle PeopleSoft Human Capital Management (HCM), system analysis and design, application upgrades, and…
Added 2 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 2 hours ago
AC
Analyste Principal En Comptabilité
Aston Carter
Montreal, QC
- $48 to $56 CAD / hour
- Contract
Added 2 hours ago
AC
Financial Analyst
Aston Carter
Montreal, QC
- $43 to $51 CAD / hour
- Contract
The Financial Analyst serves as a financial business partner to the leadership teams of several subsidiaries and plays a key role in financial analysis, budgeting, forecasting, and…
Added 2 hours ago
Y
Technical Support Analyst
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 5 hours ago
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Sr. Financial Analyst, Global Finance Operations
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Toronto, ON
- Full-time
The Sr. Financial Analyst, Global Finance Operations plays a key role in supporting Global Finance and Operations through financial planning, budgeting, cost analysis, reporting, and…
Added 7 hours ago
QW
Technical Support Analyst
Q Wealth Partners
Toronto, ON
- Full-time
The Support Analyst is responsible for providing first-line technical and operational support across internal systems and partner-facing platforms. This role ensures that issues are…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 8 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 8 hours ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
The Senior Business Analyst will lead finance-focused business analysis initiatives within the Finance Transformation & Systems function. This role involves translating complex financial…
Added 8 hours ago
TO
Cyber Security Analyst 1
The Ottawa Hospital
Ottawa, ON
- Temporary
…challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved…
Added 8 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
The Billing Analyst supports the full billing and accounts receivable cycle by preparing and reviewing billing documents, analyzing patient and insurance accounts, and resolving billing…
Added 9 hours ago
SENIOR FINANCIAL ANALYST ACCOUNTING SERVICES
City of Toronto
ON · Toronto, ON
The Division's CFR section is seeking a Senior Financial Analyst:
Added 10 hours ago
FH
Information Security Analyst
Fraser Health
Surrey, BC
- Full-time
In this role, you will play a critical role in protecting the systems and data that support patient care within one of the largest health authorities. In this high-impact role, you’ll lead…

Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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