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Added 3 mins ago
LC
Grocery Department Manager Nights
Loblaw Companies Limited
London, ON
- Full-time
Be constantly on the lookout for great talent to join our team
Added 3 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Windsor, ON
- Full-time
Be constantly on the lookout for great talent to join our team
Added 3 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our Legacy division (Aperol, Campari, Espolon, Appleton Estate, Grand…
Added 3 mins ago
Strategic Coordinator, Communications & Business Intelligence
City of Edmonton
AB
Reporting directly to the Branch Manager, Communications and Business Intelligence, the Strategic Coordinator plays a vital role in strategy development, issues management, and the…
Added 3 mins ago
CS
Thunder Bay - Part-time Merchandiser
CONA Services
Thunder Bay, ON
- Part-time
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Added 3 mins ago
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Thunder Bay - Part-time Merchandiser
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Thunder Bay, ON
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…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 3 mins ago
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Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
Added 12 mins ago
Regional Financial Analyst
Business, Mining, Trade and Job Creation
Winnipeg, MB
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Added 14 mins ago
Maintenance Assistant
Public Service Delivery
Brandon, MB
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 16 mins ago
Maintenance Assistant
Public Service Delivery
Dauphin, MB
Under the supervision of the Facility Manager, the successful applicant performs a variety of maintenance duties at District 3 facilities. These duties include lawn care, snow removal,…
Added 18 mins ago
IF
Product Manager, Salesforce Hub
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
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Added 18 mins ago
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Sensor Engineer / Senior Sensor Engineer
RBR Ltd.
Ottawa, ON
- $75,000 to $115,000 CAD / year
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Added 18 mins ago
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Systems Integration Engineer
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- Full-time
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Added 18 mins ago
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Portfolio Management Assistant
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AB · EDMONTON, Alberta
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Added 18 mins ago
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Client Advisor
Royal Bank of Canada
Carman, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
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Retail District Manager - BC
Canna Cabana
Vancouver, BC · Yaletown, Vancouver, BC
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- Full-time
Canna Cabana is looking to hire District Manager in British Columbia based in greater Vancouver area to expand its footprint in the province. The Retail District Manager, BC will be…
Added 18 mins ago
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Senior Manager, Special Loans
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5+ years of experience as a Commercial Account Manager
Added 18 mins ago
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Client Advisor
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Added 18 mins ago
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Sales & Service Lead (Full-Time) - Royalmount
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Added 18 mins ago
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Administrative Assistant
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Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
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Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 18 mins ago
P
Senior Marketing Manager
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Toronto, ON
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As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 18 mins ago
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Marketing Senior Associate
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Added 18 mins ago
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Placement Specialist
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Winnipeg, MB
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…employees, departments, unions, Case Managers, the Senior Case Manager for coordination purposes, and other partners to identify and implement timely, appropriate, and defensible placement…
Added 18 mins ago
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HR Advisor / Conseiller(ère) en ressources humaines
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- Full-time
Work with HR Business Partners and HR Manager to support the delivery of annual people processes e.g. performance review process, succession planning and talent management, budgeting and…
Added 18 mins ago
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Regional Emergency Manager
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Aviva

Claims Analyst - Reinsurance

Markham, ON, Canada
Oakville, ON, Canada

The salary band for this position ranges from $85,000 to $105,000.

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Job details

Pay: The salary band for this position ranges from $85,000 to $105,000.
Posting language: English
Posted: Oct 26, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The opportunity

Join a dynamic team where you'll play a key role in supporting Aviva's reinsurance and delegated claims programs. As a Claims Analyst, you'll manage claims and financial bordereaux. You will support trust fund and reinsurance processes. You will also conduct financial transaction audits and work with colleagues and external partners to ensure accurate and efficient claims administration. This position offers exposure to multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse portfolio.

Come join our team!

What you’ll do

Program Administration

Receive, review, and process claims and reinsurance bordereaux
Co-ordinate payments with our reinsurance department, or centralized payment unit as necessary
Accurately enter and maintain claims, incidents, reserves, payments, recoveries, and financial transactions within Guidewire ClaimCenter.
Ensure claims and resinsurance information is processed within established account-specific SLAs and service commitments.
Monitor delegated authority claims programs and reinsurance arrangements to ensure compliance with contractual obligations and Aviva standards.
Review and manage incidents and claims within Guidewire ClaimCenter.
Maintain complete and accurate claim records and documentation.

Program Governance & Oversight

Build and maintain a detailed understanding of your delegated claims authority programs, claims handling agreements, and underwriting schemes as well as any reinsurance arrangements.
Partner with Claims Service Managers, Reinsurance and Underwriting teams to understand program structures, operating requirements, authority levels, and reporting expectations.
Keep claims and reinsurance operations teams informed of program updates, changes, and emerging issues.
Support the Claims Service Manager in drafting, reviewing, and maintaining Claims Handling Agreements and related documentation.
Ensure agreements are accurate, clearly worded, and aligned with business requirements and operational practices.

Financial Management & Reporting

Review monthly bordereaux and management reports to ensure financial accuracy, integrity, and completeness.
Monitor reserve adequacy and identify trends, concerns, or discrepancies requiring escalation.
Reconcile financial information between external reporting and internal claims systems.
Uphold Aviva's financial reputation by ensuring accurate, timely, and compliant claim and reinsurance payments.
Identify and investigate reporting discrepancies and work with partners to achieve resolution.

Partner & Stakeholder Management

Maintain strong business relationships with internal collaborators, including Reinsurance, Underwriting, Claims, Finance, Risk, and Operations teams.
Serve as a liaison with delegated claims handling partners regarding claims data, financial reporting, operational concerns, and process inquiries.
Represent Aviva in addressing claims reporting issues, questions, and concerns, ensuring timely resolution.
Attend regular meetings with internal and external customers and their representatives as required.
Foster collaborative relationships that support operational excellence and program success.

Quality Assurance & Continuous Improvement

Carry out periodic quality assurance reviews and audits of delegated claims authority programs and bordereaux submissions.
Find opportunities to enhance operational efficiency, reporting accuracy, and data integrity.
Consult with stakeholders on the design, development, and implementation of best practices for delegated claims administration.
Assist in the development of processes, controls, workflows, and reporting standards that improve program oversight.
Escalate emerging risks, operational issues, and control concerns appropriately.

What you’ll bring

Technical Knowledge

Knowledge of commercial property and casualty insurance claims operations.
Understanding of delegated claims authority programs, TPAs, MGAs, and claims administration practices.
Knowledge of reinsurance arrangements and workflows
Familiarity with Guidewire ClaimCenter or similar claims management systems.
Understanding of financial reporting, claims reserving principles, and claims accounting processes.
Strong data management and analytical capabilities.

Skills

Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective written and verbal communication skills.
Strong customer and relationship management capabilities.
Ability to manage competing priorities and deadlines.
Proven organizational and time-management skills.
Intermediate to advanced proficiency in Microsoft Excel and reporting tools.

Personal Attributes

Collaborative and customer-focused.
Proactive and driven to find effective answers.
Strong sense of accountability and ownership.
Ability to work independently and as part of a cross-functional team.
Commitment to operational excellence and continuous improvement.

What you’ll get

The salary band for this position ranges from $85,000 to $105,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
Hybrid flexible work model.
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

Administer delegated claims and reinsurance programs by processing claims and bordereaux, maintaining accurate records in Guidewire ClaimCenter, coordinating payments, and monitoring contractual and service requirements. Review financial reports and reserves, reconcile data, conduct audits and quality assurance, manage partner relationships, and support program governance and continuous improvement.

Requirements

The role calls for knowledge of commercial property and casualty claims, delegated authority programs, TPAs and MGAs, reinsurance workflows, claims systems, financial reporting, reserving, and claims accounting. Candidates should bring strong analytical, organizational, communication, and relationship-management skills, attention to detail, and intermediate-to-advanced proficiency in Excel and reporting tools.

Skills

Commercial Property and Casualty Claims Operations
Delegated Claims Authority Programs
Reinsurance
Claims Administration
Guidewire ClaimCenter
Financial Reporting
Claims Reserving
Claims Accounting
Data Management
Data Analysis
Attention to Detail
Problem-Solving
Written and Verbal Communication
Relationship Management
Microsoft Excel
Quality Assurance

Benefits

Annual Bonus Eligibility
Retirement Savings Plan
Share Plan
Health Benefits
Personal Wellness Programs
Volunteer Opportunities
Hybrid Flexible Work Model
Career Development Opportunities
Professional Development Education Support
Competitive Vacation Package
Option to Purchase Five Additional Vacation Days
Diversity and Inclusion Programs
Corporate Wellness Programs

Visa sponsorship

Not detected in the job text

Keywords

Commercial Property and Casualty Insurance
Claims Operations
Reinsurance
Delegated Claims Authority
Third-Party Administrators
Managing General Agents
Claims Bordereaux
Financial Bordereaux
Guidewire ClaimCenter
Claims Reserving
Claims Accounting
Trust Funds
Financial Transaction Audits
Financial Reporting
Claims Handling Agreements
Underwriting Schemes
Service-Level Agreements
Reserve Adequacy
Financial Reconciliation
Quality Assurance
Program Governance
Risk Management
Data Integrity
Microsoft Excel
Reporting Tools
Continuous Improvement

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