Experience Aviva
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.
The Opportunity
We’re looking for an Underwriting Assistant to join our GCS Operations team in downtown Toronto. In this hybrid role, you’ll play a key part in supporting our GCS Underwriting teams while gaining hands-on experience and building a strong foundation for a future underwriting career.
This is your opportunity to learn, grow, and develop your expertise. You’ll assist with processing commercial policies, underwriting transactions, and reports - including new and renewal business and endorsements. Accuracy and attention to detail are essential as you provide critical administrative and clerical support to underwriters and stakeholders.
What you’ll do
- Working both collaboratively and autonomously while ensuring deadlines are met as part of a hybrid team is critical to the success of this role
- Assisting GCS Central Support in logging new submissions, processing declinatures and as back up to Service Support Assistants
- Assisting GCS Underwriting with renewal and endorsement preparation as assigned while completing electronic filing of underwriting documents
- Assisting GCS Central Support and Underwriting preparing loss control reports, ordering D&B reports, preparing various analysis reports, insurance binders and other documents as required for underwriters and key stakeholders
- Responding to broker service requests on behalf of underwriting as well as following up on information needed from brokers on behalf of underwriting
- Data entry in RTM, RTG, Salesforce and inhouse systems while ensuring the integrity of data is top priority
- Timely reconciliation of financial discrepancies working collaboratively and effectively with GCS Stakeholders
- Produce reports, presentations and information summaries as required
- Special projects as required
What you’ll bring
- Completion of a related educational degree/diploma and/or accreditation.
- Ideal candidate has 1-2 years’ strong experience in an administrative and support function with proven attention to detail and accuracy while executing above average time management skills in an underwriting environment is preferred.
- You will need to be confident and comfortable to manage a healthy level of autonomy while being accountable to various teams for the responsibilities of your role.
- Excellent technical aptitude with web, DOS based systems and strong experience in Microsoft Office Suite.
- Strong proficiency in creating professional documents, spreadsheets, and presentations, managing emails, and staying organized with calendars and task lists.
- Excellent oral and written communication at all levels (with internal and external partners).
- Superior organization and time-management skills with the ability to adapt in a dynamic, priority-changing environment is critical for success in this role.
- Vested interest in learning and building a career in the commercial insurance space.
- Always striving to live Aviva's values throughout all interactions
What makes you stand out
- Strong communication skills in both French and English
What you’ll get
- The salary band for this position ranges from $45,000 to $60,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Hybrid flexible work model.
- Outstanding career development opportunities.
- We’ll support your professional development education.
- Competitive vacation package with the option to purchase 5 extra days off per year.
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
- Corporate wellness programs to support our employees’ physical and mental health.
Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted internally & externally.
Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.
