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Added 10 mins ago
Operations Lead
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Guelph, ON
Full-time
We have an immediate opening for an Operations Lead who will report to the Plant Lead and serve as an active member of the Leadership Team. This role provides leadership to the Operations…
Added 11 mins ago
Project Manager
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Kamloops, BC · Kelowna, BC
…energy in the Interior BC alongside passionate professionals who care about safety, reliability, and…
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Mgr Service & Support I - Canada
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Moncton, NB
Completes a variety of complex customer care tasks and solves issues.
Added 24 mins ago
Technical Specialist - Mechanical (East)
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Halifax, NS
Full-time
The Mechanical Specialist is accountable to the AJISS Engineering Services Lead and is required to:
Added 24 mins ago
Assistant Store Manager
Michaels Stores
Charlottetown, PE
Full-time
…their implementation of our inventory management processes. Lead the operational processes to deliver sales and profits while protecting our assets. Assist in supervising and leading a team…
Added 24 mins ago
Vice President, Technology and Transformation Risk
Aviva
Toronto, ON · Markham, ON
Our values of Care, Commitment, Community, and Confidence guide how we show up for each other and our customers. At Aviva Canada, we put people first through a culture built on inclusion,…
Added 24 mins ago
AVP, Insurance Risk
Aviva
Toronto, ON · Markham, ON
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.
Added 24 mins ago
Warehouse Lead
Dynacare
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Full-time
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Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
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Added 25 mins ago
Buyer
Husky Technologies
Bolton, ON
Full-time
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Added 25 mins ago
Customer Experience Specialist
Quince
Toronto, ON
Full-time
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Added 25 mins ago
Customer Experience Specialist
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Full-time
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Customer Experience Specialist
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Customer Experience Specialist
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Full-time
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Customer Experience Specialist
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Mississauga, ON
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Added 25 mins ago
Community Liaison Worker, Intensive Health Outreach Team (IHOT)
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Customer Experience Specialist
Quince
Markham, ON
Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 25 mins ago
Customer Experience Specialist
Quince
Brampton, ON
Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 26 mins ago
Site Health & Safety Leader
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Added 26 mins ago
Part Time Sales Lead
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Added 26 mins ago
Property Manager
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…the application of property management, sales, marketing, and customer service background sufficient to manage the day-today operation of an apartment community, resolve customer complaints…
Added 26 mins ago
PROGRAM MANAGER - RN
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Added 33 mins ago
Spare Parts Coordinator
Husky Technologies
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Apprenticeship Program Compliance Supervisor/State Program Administrator, Director
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Experience as a supervisor, team lead, lead worker, OR project lead

Aviva

Group & Programs Manager

Markham, ON, Canada

Pay: The salary band for this position ranges from $85,000 to $120,000.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

The Opportunity

We’re looking for a dynamic and strategic Group & Programs Manager to join our team and play a pivotal role in driving the success of one of Aviva’s largest global partnerships. In this high‑impact role, you will lead sales performance, strengthen key partner relationships, and champion strategic initiatives that fuel profitable growth across Group and Specialty Programs. If you thrive in a fast‑paced environment, excel at building strong partnerships, and are motivated by the opportunity to shape the future of a major distribution channel, this is the perfect opportunity to make your mark.

What you’ll do:

Sales and Revenue Growth

Lead ongoing performance management for sales and portfolio, serving as the partnership owner for Group and Programs Portfolios
Deliver and monitor sales plans and growth targets for Group and assigned Programs.
Collaborate with Sales Teams to identify and unlock new business development opportunities that drive growth and retention.

Account and Relationship Management

Act as the primary point of contact for all Group and Program relationships.
Proactively prevent and reduce escalations through root cause analysis and continuous process improvements.
Work alongside our Partner to deliver innovative solutions to address business challenges, strengthening the partnership and driving mutual success.

Strategic Initiatives and Planning

Support the development, planning, and execution of Group and Programs strategic plans and BAU deliverables, with a focus on sales growth, volume expansion, and enhanced customer experience through clear value propositions.
Partner with Digital Quote & Buy and Service teams to ensure continuous improvement and delivery of digital OKRs, driving increased Group digital sales results.
Collaborate across internal and external sales and service channels to align Group and Programs value propositions with Partner’s brand and strategic objectives.

What you’ll bring:

A college, university degree in related fields
CIP, FCIP, ACIP designation is preferred
5+ years related experience within the property and casualty insurance industry, including exposure to sales and servicing environment or relevant account and relationship management experience.
Experience in P&C Sales and Service role is an asset
Experience in P&C Underwriting is an asset
Strong oral and written communication skills and effective presentation techniques
Advanced Experience with PowerPoint, Excel and Salesforce is preferred
Strong analytical and decision-making capabilities
A high performance, results orientated, great teammate work ethic.
The ability to get things done effectively at pace
Excellent relationship skills
Strong networking capabilities
Very strong business management (business plans, metrics, understands business drivers) capabilities
Negotiation skills
Strategic problem solver

What you’ll get:

The salary band for this position ranges from $85,000 to $120,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. 
Hybrid flexible work model .
Outstanding career development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year. 
Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. 
Corporate wellness programs to support our employees’ physical and mental health.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

The Group & Programs Manager will lead sales performance and manage key partner relationships to drive profitable growth across Group and Specialty Programs. They will also execute strategic initiatives and collaborate with internal teams to enhance customer experience and digital sales results.

Requirements

Candidates must have a college or university degree and at least 5 years of experience in the property and casualty insurance industry. Proficiency in sales, relationship management, and business planning tools like Salesforce, Excel, and PowerPoint is required.

Skills

Sales management
Relationship management
Portfolio management
Strategic planning
Business development
Account management
Root cause analysis
Process improvement
Communication
Presentation skills
PowerPoint
Excel
Salesforce
Analytical skills
Decision-making
Negotiation

Benefits

Annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Vacation package
Professional development support
Diversity and inclusion programs
Corporate wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Property and Casualty Insurance
P&C
Sales
Underwriting
Account Management
Relationship Management
Business Development
Strategic Planning
Portfolio Management
Digital Sales
Salesforce
Excel
PowerPoint
CIP
FCIP
ACIP
Revenue Growth
Customer Experience
Business Metrics
Negotiation
Networking
Process Improvement
Insurance
Partnership Management
Digital OKRs

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