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Added 9 mins ago
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Banking Advisor
RBC
Moose Jaw, SK
- Full-time
Added 9 mins ago
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Senior Will and Estate Advisor
RBC
Halifax, NS
- Full-time
As an RBC Royal Trust professional, the Senior Will and Estate Advisor is responsible for the acquisition of new wills and powers of attorney/mandates appointing Royal Trust in a fiduciary…
Added 9 mins ago
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Investment Funds Advisor Assistant
RBC
Vancouver, BC
- Full-time
Added 9 mins ago
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Inside Sales Representative
0229f850-4aff-4275-beb3-9bf6c8fb1f1c
Ajax, ON · Mississauga, ON
- Full-time
Act as a trusted advisor, providing insights into the value and benefits of continued service contracts.
Added 9 mins ago
SL
Manager, Finance Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Act as a trusted advisor to internal clients, presenting engagement status, solution options, demos, recommendations and outcomes to business partners
Added 9 mins ago
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Sr. Manager, Workforce Readiness
McKesson
Mississauga, ON
- Full-time
…Acceleration Program (MTAP). This leader will serve as a trusted advisor to senior executives and portfolio stakeholders, driving clear, consistent, and high-impact change management…
Added 24 mins ago
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Senior Advisor, Full-Scope Cross-Sector Intrusion Testing
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
The Attack Simulation Offensive Security Department is looking for a senior advisor to join the full-scope Cross-Sector Intrusion Testing Team. This team simulates scenarios involving…
Added 24 mins ago
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Financial Advisor CIRO-ID
CIBC
London, ON
- Full-time
Added 24 mins ago
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Client Services Assistant
BMO
Newmarket, ON
- Full-time
Added 24 mins ago
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SENIOR BUSINESS ADVISOR - TECHNOLOGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
Added 24 mins ago
Human Resources Advisor
Domtar Products
Skookumchuck, BC
The location in Skookumchuck, British Columbia, Canada, is seeking talent to fill the position of Human Resources Advisor. This job is full-time permanent.
Added 24 mins ago
Financial Advisor - Bloorcourt Village (37.5 hours/week)
Scotiabank
Toronto, ON
Added 24 mins ago
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Senior Legal Counsel, Compliance (Temporary position – 18 to 24 months)
Intact FC
Toronto, ON · Montreal, QC
- Full-time
Act as a strategic advisor and collaborate closely with stakeholders across Canadian lines of business, including Claims, Underwriting, Brokers, Cyber and Technology, and Risk Management.
Added 24 mins ago
Bilingual Talent Acquisition Advisor (12 Month Contract)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC
As a Bilingual Talent Acquisition Advisor, you’ll manage a high-volume portfolio and work closely with hiring leaders to attract, engage and hire great talent. From developing recruitment…
Added 24 mins ago
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Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
Position: Senior Advisor, IT Financial Management
Added 24 mins ago
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District Sales Representative
Gordon Food Service
Ajax, ON · Ottawa, ON
- Full-time
Consultative Sales: Serve as a food service advisor, providing system design guidance and GFS value-added solutions.
Added 25 mins ago
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Senior Customer Success Manager
Esri Canada
Vancouver, BC
- $102,600 to $128,200 CAD / year
- Full-time
Serve as a senior trusted advisor, advising customers on enterprise‑level GIS and location intelligence strategies to drive measurable value, ROI, and organizational outcomes.
Added 39 mins ago
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Senior Regional Business Administration Manager
Wellington-Altus
Toronto, ON
- Full-time
Partner with the Transitions team to support the transition of new Investment Advisor teams, specifically working with team assistants and administrative staff.
Added 39 mins ago
WHS Specialist
Amazon
Hamilton, ON
Associate Advocacy & Cultural Leadership - Serve as a trusted safety advisor and advocate for associate wellbeing, building strong partnerships across all levels of the organization. Foster…
Added 39 mins ago
HG
H&M Sales Advisor
H&M Group
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 55 mins ago
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Tire Technician (Passenger Light Truck)
Tirecraft
Cambridge, ON
- $19 to $23 CAD / hour
- Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 55 mins ago
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Tire Technician (Passenger Light Truck)
Tirecraft
Waterloo, ON
- $19 to $23 CAD / hour
- Full-time
Interact with Service Advisor Associates to obtain work orders and customer service specific requirements.
Added 55 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Position: Senior Advisor, IT Financial Management
Added 55 mins ago
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H&M Sales Advisor
H&M
Vancouver, BC
- Part-time
As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers…
Added 1 hour ago
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Senior Account Manager
Encircle
Kitchener, ON
- Full-time
renewal and expansion across them, and act as a trusted advisor to customer leadership. You will partner

Aviva

Intermediate Accident Benefits Advisor

London, ON, Canada
Markham, ON, Canada
Oakville, ON, Canada
Toronto, ON, Canada

The salary band for this position ranges from $60,000 – $75,000.

Apply About employer

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Job details

Pay: The salary band for this position ranges from $60,000 – $75,000.
Experience: 2+ years of Accident Benefits insurance claims handling experience is required required
Posting language: English
Posted: Oct 28, 2026

Original job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Opportunity

We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Are you a customer focused individual looking to take the next step in their career? Come join our team!

What you’ll do

Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise
Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
Educate customers and providers of any new auto reform changes
Ensure all aspects of the claim process are handled optimally and within company guidelines
Assist in resolving claims issues with respect to interpretations, as they relate to the legislation and settlement negotiations
Ensure service levels and quality standards are met by approved specialists
Educate our insureds about Premiere Healthcare network
Attend and actively participate in training and file clinic sessions

What you’ll bring

College Diploma/ Associate Degree or similar experience
2+ years of Accident Benefits insurance claims handling experience is required required
Large Loss experience is preferred
Post-secondary Education (College Diploma or Bachelor Degree) in related field.
CIP or working towards CIP is required for licensing
Excellent customer services skills
Excellent communication skills
Ability to learn and adapt to a fast paced environment
Good organization skills
Ability to adapt and work within various computer programs, databases and software

What you’ll get

The salary band for this position ranges from $60,000 – $75,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity
Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities
Outstanding Career Development opportunities
We’ll support your professional development education
Competitive vacation package with the option to purchase 5 extra days off per year
Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

This posting is intended to build a pipeline of qualified candidates for future opportunities. While we welcome your interest and application, please note that this role may not be actively hiring at the moment. As such, you may not receive an immediate response, and not all applicants will be contacted. We appreciate your patience and interest in joining our team.

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More about this job

Responsibilities

Handle Accident Benefits claims, interpret insurance contracts and legislation, determine coverage, and establish or adjust reserves in line with company guidelines. Coordinate investigations and medical assessments, support customers and providers through auto reform changes, and ensure claims meet service and quality standards.

Requirements

Applicants need at least two years of Accident Benefits claims-handling experience and a college diploma, associate degree, or comparable experience; post-secondary education in a related field is also specified. CIP certification or progress toward CIP is required for licensing, while large-loss experience is preferred, along with strong customer service, communication, organization, and adaptability.

Skills

Accident Benefits Claims Handling
Policy Coverage Resolution
Reserve Management
Claims Investigation
Independent Medical Examination Coordination
Customer Service
Communication
Legislative Interpretation
Settlement Negotiation
Claims Issue Resolution
Organization
Adaptability
Computer Systems and Databases

Benefits

Annual Bonus Eligibility
Retirement Savings
Share Plan
Health Benefits
Personal Wellness
Volunteer Opportunities
Professional Development Education
Competitive Vacation
Option to Purchase Five Extra Days Off
Employee Diversity and Inclusion Programs
Corporate Wellness Programs
Hybrid Flexible Work Model

Visa sponsorship

Not detected in the job text

Keywords

Accident Benefits
Insurance Claims
Claims Handling
Insurance Contracts
Policy Coverage
Reserves
Claims Investigation
Independent Medical Examination
Witness Statements
Auto Reform
Legislation
Settlement Negotiations
Healthcare Services
Premiere Healthcare Network
CIP
Large Loss
Claims Quality Standards
Claims Service Levels
Databases
Computer Software

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