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Added 13 mins ago
IW
AVP HR Service Delivery & Technology
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 14 mins ago
CE
Organizational Lead - Communications
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
Organizational Lead - CommunicationsCompass ELC Location: Administration Office – Peterborough, Ontario
Added 14 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Abbotsford, BC
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 14 mins ago
CE
Systems and Structure Strategist - People and Culture (HR)
Compass Early Learning and Care
Peterborough, ON · Administration office
- Full-time
…culture of growth, collaboration, and inclusivity, where every team member has the opportunity to thrive. We are committed to supporting children and families in our…
Added 14 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Red Deer, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 14 mins ago
W
(CAN) Leader d’équipe, traitement des commandes numériques
Walmart
Pointe-Claire, QC
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…
Added 14 mins ago
Automation Project Manager
Spartan Controls Ltd.
Burnaby, BC
We are hiring an Automation Project Manager based at our Burnaby Automation Centre to lead the delivery of our full automation project scope, with a strong focus on Process and Safety…
Added 28 mins ago
A
Loss Prevention Specialist, WWOS SLP
Amazon
Brampton, ON
- Full-time
…their facility, and aids them in supporting the Operational team, and the cross functional teams throughout the organization. The position is site…
Added 28 mins ago
S
Clinical Nurse Mentor
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
…in the delivery of excellent client care to nurses and other team members. Working In conjunction with nurse educators, provides rapid elbow-to-elbow clinical mentorship and practice…
Added 28 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Levis, QC
- Full-time
Added 28 mins ago
PH
Data Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, Integrations Architecture, the Data Lead is responsible for facilitating the end-to-end data migration process for Workday implementations for the BC Health…
Added 28 mins ago
A
Service Delivery Manager
Avanade
Toronto, ON
- Full-time
We are seeking an experienced Service Delivery Manager (SDM) to lead the delivery of 24x7 Managed Application Support Services for a large Banking client. The successful candidate will be…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Powell River, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Health and Beauty Team Lead
Walmart Canada
Summerside, PE
- Full-time
…from the Food & Consumables Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 28 mins ago
BM
Supervisor, Mountain Adventures - Winter - Full-Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Alliston, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Produce Team Lead
Walmart Canada
Brampton, ON
- Contract
…communicated priorities from the Fresh Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Red Deer, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Customer Service Manager (Part Time)
Walmart Canada
London, ON
- $15 CAD / hour
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 28 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Shawinigan, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 28 mins ago
WC
(CAN) Gérant du service à la clientèle
Walmart Canada
Trois-Rivières, QC · Cap-de-la-Madeleine, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 28 mins ago
C
Temporary Cashier
Coach
Toronto, ON
- Part-time
…cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador, the Lead Cashier creates a lasting impression through genuine interactions and…
Added 28 mins ago
MI
Senior Assistant Director of Finance and Accounting
Marriott International
Toronto, ON
- Contract
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by…
Added 28 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Brampton, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 28 mins ago
WC
(CAN) Digital Fulfillment Team Lead
Walmart Canada
Montreal, QC
- Full-time
…from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing…

Aviva

Scrum Master

Markham, ON, Canada

The salary band for this position ranges from $100,000 to $125,000.

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Job details

Pay: The salary band for this position ranges from $100,000 to $125,000.
Posting language: English
Posted: Oct 27, 2026

Original job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most.

Aviva is looking for a Scrum Master who is highly motivated and brings strong Agile delivery, business, and technical acumen. In this role, you will create the conditions for teams to succeed within agreed scope, schedule, budget, quality, and governance expectations. You lead through influence, build trusted relationships, and combine a coaching mindset with disciplined delivery practices.

What you'll do

Facilitate effective Scrum events. Prepare and facilitate Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement so each event is focused, timeboxed, and outcome-oriented.
Enable reliable sprint planning and delivery. Support clear Sprint Goals, capacity planning, estimation, user story slicing, Definition of Ready/Done, and alignment of sprint commitments to the integrated delivery plan.
Drive transparency through meaningful reporting. Monitor and communicate delivery progress using relevant measures such as burndown, velocity, cycle time, predictability, scope change, spillover, risks, dependencies, and delivery milestones. Use trends to prompt decisions and improvement, not simply to report activity.
Remove impediments and manage dependencies. Identify blockers early, confirm ownership, escalate material impediments within 24 hours when team-level resolution is not possible, and actively follow through to resolution.
Coach the team and Product Owner. Reinforce Scrum accountabilities, Agile principles, effective backlog management, prioritization, acceptance criteria, and sustainable ways of working. Help the team grow in self-management, accountability, and continuous improvement.
Maintain Jira discipline and data quality. Ensure Epics, user stories, tasks, defects, dependencies, estimates, statuses, and sprint data are current, accurate, and traceable so reporting and governance views are dependable.
Manage risks, issues, and expectations. Maintain visibility of risks, assumptions, issues, and dependencies; facilitate timely escalation and decision-making; and communicate impacts to timelines, scope, capacity, and deliverables.
Promote collaboration and resolve conflict. Build open communication across the team, Product Owner, technical partners, stakeholders, and dependent teams. Facilitate constructive resolution of delivery or working-relationship conflicts.
Support governance and compliance. Help the team work in alignment with Aviva Agile standards and the Aviva Change Framework, while preserving the intent of Agile and avoiding unnecessary process overhead.
Champion continuous improvement. Turn retrospective outcomes and delivery insights into specific improvement actions with owners, target dates, and follow-through. Share learning and contribute to the Agile Community of Practice where applicable.

What you'll bring

A Scrum Master certification such as Professional Scrum Master (PSM) or Certified ScrumMaster (CSM); advanced Agile or coaching credentials are an asset.
Demonstrated experience as a Scrum Master supporting software or technology delivery teams in a complex organization.
Practical knowledge of Scrum, Kanban, Agile planning, estimation, flow, metrics, dependency management, and continuous improvement.
Experience using Jira to manage backlogs, sprints, workflows, delivery data, and team-level reporting.
Strong facilitation, communication, stakeholder management, conflict resolution, and influencing skills, including the ability to lead without formal authority.
Ability to interpret delivery data, identify patterns, ask effective questions, and translate insights into practical actions.
Experience working within delivery governance, risk management, and change-control expectations.
Experience delivering in the insurance industry is required; Guidewire experience is preferred.

What makes you stand out

You balance servant leadership and coaching with strong delivery discipline and follow-through.
You proactively identify emerging risks, dependencies, and delivery trends before they affect sprint or release outcomes.
You adapt your approach to team maturity while maintaining clear standards for transparency, accountability, and quality.
You can communicate concise, evidence-based delivery insights to both technical teams and senior stakeholders.
You have experience supporting multiple teams, scaled delivery, or cross-team planning in a regulated environment.

What you’ll get

The salary band for this position ranges from $100,000 to $125,000. Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.
We’ll support your professional development education.
Competitive vacation package with the option to purchase 5 extra days off per year.
Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
Corporate wellness programs to support our employees’ physical and mental health.
Employee discount on home and auto insurance (where applicable).
Hybrid flexible work model.

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.

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More about this job

Responsibilities

The Scrum Master will facilitate effective Scrum events and enable reliable sprint planning and delivery to ensure team success. They are responsible for removing impediments, managing dependencies, and coaching the team and Product Owner to improve performance and transparency.

Requirements

Candidates must hold a Scrum Master certification such as PSM or CSM and have demonstrated experience supporting software or technology delivery teams. Practical knowledge of Agile methodologies, Jira, and experience within the insurance industry are required.

Skills

Scrum
Agile delivery
Jira
Kanban
Stakeholder management
Facilitation
Conflict resolution
Coaching
Risk management
Dependency management
Capacity planning
Estimation
Servant leadership
Change management
Technical acumen

Benefits

Annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Career development
Vacation package
Corporate wellness programs
Employee discount on home and auto insurance

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile
Jira
Kanban
Software delivery
Insurance
Guidewire
Sprint planning
Backlog refinement
Burndown
Velocity
Cycle time
Servant leadership
Governance
Risk management
Change framework
Stakeholder management
Coaching
Continuous improvement
Capacity planning
User stories
Epics
Defects
Dependency management
Agile principles
Professional Scrum Master
Certified ScrumMaster
Hybrid work
Data quality
Transparency

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