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Added 12 mins ago
Front of House Supervisor
Boston Pizza
Airdrie, AB
Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 27 mins ago
Meat & Seafood - Manager Meat
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The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 57 mins ago
Manager, Cross Border Individual Tax
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Full-time
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Manager, Centre of Excellence in Hypertension and Vascular Health
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Full-time
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Added 1 hour ago
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Added 1 hour ago
Assistant Front Store Manager, Hourly Part Time Day
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Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
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Front End - Supervisor Front End
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Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 4 hours ago
Nurse 2 - Lodge 5 Chronic Care
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Directly accountable to the Manager, Health Services, the Registered Nurse provides registered nursing services for patient/residents, including those with complex and unpredictable health…

Avolta

General Manager ( Temporary 12-18 Month Contract - Maternity Leave)

Calgary, AB, T2E 6W5, Canada

Pay: Airport Location: Calgary Airport Advertised Compensation: $63,800.00 to $79,570.00
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

With a career at HMSHost, you really benefit! We Offer

Health, dental and vision insurance
Generous paid time off (vacation, flex or sick)
Holiday pay
Meal and Transportation Benefits
RRSP retirement plan with company match
*Company paid life insurance
*Tuition reimbursement
Employee assistance program
Training and exciting career growth opportunities
Referral program – refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.

Airport Location: Calgary Airport Advertised Compensation: $63,800.00 to $79,570.00

Purpose:

The purpose of the General Manager I (GM) position is to manage a QSR restaurant or small cluster of restaurants or points-of-sale in close proximity to each other with Sales of generally up to $5M. The GM ensures the restaurant is clean, staffed, open for business, and operates to high operational and financial standards. The GM uses broad discretion and judgement to make great leadership decisions and is responsible for the overall success of the restaurant.

Essential Functions:

Open and Close

Ensures all assistant managers and staff recognize the importance of closing the restaurant to prepare the restaurant for opening, holding Shift Managers accountable for executing all closing and opening checklist/requirements

Staffing/Deployment

Understands, adopts, and consistently demonstrates defined manager behaviors designed to create an environment where employee engagement thrives

Deploys staff and resources to maximize profitability within the restaurant and accepts P&L responsibility.

Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered

Provides restaurant staff(s) with consistent support, coaching and encouragement necessary to achieve business goals

Interviews job candidates, makes hiring, termination, advancement, promotion, or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community

Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant

Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes

Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.

Recognizes restaurant staff for their contributions and performance, including using Shout-Out tools and materials; supports company recognition initiatives and develops and implements plans that will motivate team.

Accepts, understands, adopts, trains and champions all Employee Engagement behaviors

Ensures that the company has most current contact information for all associates working in the restaurant.

Product Availability/Working Equipment

Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures

Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability.

Maintains proficiency in management information systems and tools like MIV, Crunch Time, Kronos and other programs as utilized by the company.

Monitors and maintains restaurant equipment, schedules routine service or repairs as needed.

Participates and manages company response to NSF and other audits

Minimizes waste, records as needed and participates in food donation program.

Brand Knowledge/Proficiency

Assesses skill levels of restaurant associates and conducts and coordinates on-the-job and other training/education activities as necessary

Embraces technology and inspires employees to understand and adopt new technologies implemented by the company

Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations, and teaches associates these standards

Develops and implements creative strategies to increase revenue

Visual/Vibe/Appeal

Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale

Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders

Utilizes associate’s strengths and provides ongoing feedback that reflects on progress against individual development goals and business goals

Implements marketing programs as directed by OSC or brand initiatives, complies with promotional activity, drives revenue and interacts with support teams for AB programming, sales matrix, Coke programming or other as directed.

Safety

Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law

Holds Managers accountable for ensuring all safety standards are understood and followed

Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements.

Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety

Reporting relationship and other important information:

The GMI position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests.

The position typically reports to the Director of Operations, or an intermediate zone, cluster or area leader within the assigned location.

The GMI position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates’ work activities during these different days and times.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

GMIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc.) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Generally speaking, restaurant P&L management experience for a minimum of 3 years with underlying overall working restaurant experience of 5-7 years in type is typically necessary to be successful.

Graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement for each of these roles

Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities

Demonstrates knowledge of HMSHost policies and products, service, quality, equipment, and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion

Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, understand menus and brand standards as well as converse comfortably with individuals

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).

Apply About employer

More about this job

Responsibilities

The General Manager is responsible for the overall success of the restaurant, ensuring high operational and financial standards are met. They oversee staffing, product availability, equipment maintenance, and compliance with company and safety policies.

Requirements

Candidates should have 5-7 years of restaurant experience, including at least 3 years of P&L management. Strong leadership, delegation, and issue resolution skills are required to manage restaurant operations effectively.

Skills

Restaurant management
P&L management
Staffing
Leadership
Customer service
Inventory management
Financial reporting
Training and development
Conflict resolution
Safety compliance
Operational standards
Team building
Scheduling
Vendor relations
Performance management
Communication

Benefits

Health insurance
Dental insurance
Vision insurance
Paid time off
Holiday pay
Meal benefits
Transportation benefits
RRSP retirement plan
Life insurance
Tuition reimbursement
Employee assistance program
Training opportunities
Referral program

Visa sponsorship

Not detected in the job text

Keywords

General Manager
QSR
P&L Management
Restaurant Operations
HMSHost
Staffing
Inventory Control
Food Safety
Compliance
Financial Reporting
Leadership
Training
Scheduling
Customer Service
Supply Chain
Brand Standards
Marketing
Revenue Growth
Health and Safety
Performance Management

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