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Added 33 mins ago
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Toronto, ON
$75,000 to $85,000 CAD / year
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Axiell Group

Product Consultant

Toronto, ON, Canada

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Apply by: Oct 22, 2026
Experience: At least 2 years of experience in a customer-facing, service, consulting, or technical support role
Posting language: English
Posted: Sep 22, 2026

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Original job description

Help Museums, Archives and Libraries make knowledge accessible to the world

At Axiell, we develop software and services that help museums, archives, libraries, and cultural institutions manage, preserve, and share culture and knowledge. Our mission is to contribute to more informed, connected, and culturally rich communities.

We are now looking for a Product Consultant to join our Professional Services team on a fixed-term contract to cover a temporary absence, with the possibility of extension depending on business needs and future circumstances. This is an excellent opportunity for someone who enjoys combining technology, consulting, customer interaction, and project delivery in an international environment.

About the Role

As a Product Consultant, you will work closely with customers and colleagues to implement and optimize Axiell's collection management solutions. You will act as a trusted advisor throughout the project lifecycle, ensuring customers get maximum value from our products.

You will be involved in:

Consulting customers on product configuration and best practices
- Performing data migration projects, including mappings and specifications
Executing implementation, configuration, testing, and deployment activities
Collaborating with Project Managers to ensure projects are delivered on time and within scope
Building strong customer relationships through clear communication and high-quality service
Participating in project meetings, workshops, and review sessions
Performing testing activities
Identifying customer needs and opportunities for further solution improvements
Working with both new and existing customers across the cultural heritage sector

What We're Looking For

We believe you have a technical background combined with a customer-focused mindset.

Ideally, you have:

Working knowledge of database technologies and proficiency in programming languages. A combination of any of the following: C#, C++, MS SQL, Oracle, MongoDB, CSS, HTML, PHP, JavaScript, Linux, Perl, Python, Bash.
Experience working with APIs (REST, GraphQL, SOAP, etc.)
Familiarity with testing tools such as Postman
Experience with cloud-based environments, preferably Microsoft Azure
At least 2 years of experience in a customer-facing, service, consulting, or technical support role

To Thrive in This Role, You Are:

Organized and able to manage multiple priorities
A strong communicator who can engage both technical and non-technical stakeholders
Solution-oriented and proactive
Comfortable working independently while being a supportive team player
Detail-oriented with a focus on quality and customer satisfaction

Why Join Axiell?

At Axiell, you'll be part of a purpose-driven international company where technology helps preserve and share knowledge, culture, and history.

We offer:

Meaningful work with customers, making a difference in society
A collaborative and supportive international team
Flexible and hybrid working opportunities
A culture built on trust, curiosity, and continuous learning
The opportunity to contribute to projects used by museums, archives, and libraries around the world

Compensation & Benefits

We are committed to fair and transparent compensation. The salary range for this position is CAD 75,000–85,000 per year, depending on experience, skills, and qualifications. In addition to a competitive salary, we offer a comprehensive benefits package and opportunities for professional growth and development.

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More about this job

Responsibilities

The Product Consultant will implement and optimize collection management solutions while acting as a trusted advisor to customers throughout the project lifecycle. Responsibilities include performing data migrations, configuring software, conducting testing, and collaborating with project managers to ensure successful delivery.

Requirements

Candidates should possess a technical background with at least 2 years of experience in a customer-facing or technical support role. Proficiency in database technologies, programming languages, and cloud-based environments like Microsoft Azure is highly desired.

Skills

C#
C++
MS SQL
Oracle
MongoDB
CSS
HTML
PHP
JavaScript
Linux
Perl
Python
Bash
API development
Postman
Microsoft Azure

Benefits

Professional growth and development opportunities
Flexible working opportunities
Hybrid working opportunities

Visa sponsorship

Not detected in the job text

Keywords

Product Consultant
Software Implementation
Data Migration
Cultural Heritage
Professional Services
Database Management
API
REST
GraphQL
SOAP
Cloud Computing
Microsoft Azure
Technical Consulting
Project Delivery
Software Configuration
Testing
System Deployment
Technical Support
Programming

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