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Added 3 hours ago
RS
Director of Business Development
Red Seal Fire Protection
Windsor, ON
- Full-time
You own new-account growth for our largest customers, from strategy to signature. You also build the enterprise sales function as it grows.
Added 3 hours ago
H
Account Director
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Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
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Added 7 hours ago
HP
Real Estate Administrative Assistant / Transaction Coordinator
Haupt Phaneuf Real Estate Team
AB · Edmonton, AB
- Full-time
Added 10 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…reconciled across the entire project in conjunction with Project…
Added 14 hours ago
WF
Teller Services Coordinator - Grand Rapids, MI
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Grand Rapids, MB
- Full-time
Macatawa Bank, now part of the Wintrust Financial Corporation, is looking for top talent to join our team as a Teller Services Coordinator!
Added 14 hours ago
A
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Acosta
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- Full-time
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Added 15 hours ago
WC
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- Full-time
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JR. COST ACCOUNTANT AND MATERIAL DATA COORDINATOR
Sika AG
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- $55,000 to $60,000 CAD / year
- Full-time
The Jr. Cost accountant and material data- Coordinator is responsible for entering and maintaining information in the company’s Enterprise Resource Planning system (SAP) to ensure accuracy…
Added 16 hours ago
M
GWS Internal Wholesaler - Retail
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Toronto, ON · Waterloo, ON · Vancouver, BC
- Full-time
…technology, product and service solutions, providing proactive sales and business building ideas. Working with an External Wholesaler and Territory Coordinator, you will be accountable for…
Added 17 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 17 hours ago
OI
Admissions Advisor & Outreach Coordinator
Oxford International Education Group
Vancouver, BC
- $48,000 to $52,000 CAD / year
- Full-time
…Marketing and Outreach, the Admissions & Community Outreach Coordinator will lead direct-to-consumer (DTC) recruitment efforts and activity to help meet sales targets for our growing…
Added 21 hours ago
OL
Educational Coordinator
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AB · Edmonton, AB
- Part-time
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Added 21 hours ago
Banquets - Coordinator
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Red Deer, AB
We are looking for a talented Event Coordinatorto facilitatethe coordination of our Eventswithour Sales and CateringManager,our Banquet Managerand Events in Chop Steakhouse.
Added 21 hours ago
OL
Educational Coordinator
Oxford Learning Centres Inc.
AB · Edmonton, AB
- Part-time
…Winterburn are looking for a dynamic and motivated Education Coordinator to help students find their way to a better school…
Added 23 hours ago
A
Hearing Instrument Specialist or Audiologist
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Courtice, ON
- Full-time
…consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 23 hours ago
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Sales Manager, Hospitality and Events
GoodWork.ca
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Evergreen is seeking a Sales Manager to join our team.
Added 1 day ago
BP
Black Press Media Events Supervisor
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Work closely with sales, marketing, editorial and design teams to deliver successful events
Added 1 day ago
SI
Maintenance Scheduler
Saputo Inc.
Calgary, AB
- Full-time
…Maintenance Supervisor, Maintenance Planner, and Maintenance Coordinator (MRO), the Maintenance Scheduler is responsible for developing, maintaining, and controlling the daily and weekly…
Added 1 day ago
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Operations Manager
Integricon
Ottawa, ON
- $85,000 to $115,000 CAD / year
- Full-time
Review pending-sales and production ageing separately and move files to the next milestone. Maintain original and current target start/completion dates, reasons for revisions and recovery…
Added 1 day ago
AT
Front Desk Reception (Downtown Floater)
Axis Therapy & Performance
Toronto, ON
- Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 1 day ago
BC
Team Lead, Marketing Digital Platforms
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…and play an active role in assessing a future CRM with our sales…
Added 1 day ago
AC
Commis Aux Collections/Collections Specialist
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Montreal, QC
- $23 to $28 CAD / hour
- Full-time
The Accounts Receivable & Collections Coordinator is responsible for managing customer accounts, collecting outstanding payments, resolving billing inquiries, and maintaining accurate…
Added 1 day ago
AT
Front Desk Reception (Downtown Floater)
Axis Therapy & Performance
Toronto, ON
- Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 1 day ago
PL
Marketing Manager
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- Full-time
Reporting to the Director of Sales & Marketing, you will be responsible for:
Added 1 day ago
EC
Executive Assistant/Office Administrator
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Support our Sales and Marketing Coordinator with blog reviews, content coordination, and social media posts.

Axis Therapy & Performance

Front Desk Reception (Downtown Floater)

Toronto, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Apr 21, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Sep 28, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the LC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with LC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Competitive Salary
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

Deliver a welcoming client experience while managing front desk operations, bookings, schedules, referrals, billing, claims, and end-of-day cash reconciliation. Support therapists and clinic leadership, maintain facility standards, and help ensure smooth clinic workflows and accurate client communications.

Requirements

Applicants need at least one year of customer service and/or hospitality experience, strong attention to detail, and effective communication and customer service skills. They must be flexible to work days, evenings, or weekends, work at least two shifts per week, and be able to contribute independently and as part of a team.

Skills

Customer Service
Hospitality
Communication
Attention To Detail
Scheduling
Client Booking
Waitlist Management
Billing
Invoicing
Claims Processing
Cash Reconciliation
Organization
Sales
Teamwork
Time Management
Adaptability

Benefits

On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits
Quarterly Staff Socials
Discounted Rates with Partnered Vendors

Visa sponsorship

Not detected in the job text

Keywords

Client Care
Front Desk Operations
Clinic Workflow
Physical Therapy
Manual Therapy
Client Experience
Hospitality
Therapist Support
Scheduling
Initial Bookings
Waitlist Management
Client Callbacks
Referral Notes
Billing
Invoicing
Claims Processing
Medical Requests
Cash Reconciliation
Facility Standards
Safety Standards
Outstanding Payments
Clinic Organization
Cleanliness
Customer Service
Sales
Communication
Teamwork
Leadership
Business Initiatives

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