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Added 2 mins ago
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Financial Services Representative
CIBC
Markham, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
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Financial Services Representative II - Secondment/Contract
CIBC
Bowmanville, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
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Financial Services Representative II
CIBC
Hamilton, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
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Financial Services Representative II
CIBC
Colborne, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 mins ago
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Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 17 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
The Registered Nurse (RN) provides safe, competent, and evidence-based nursing care within a client- and family-centered model. Working both independently and collaboratively as part of a…
Added 17 mins ago
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Speech Language Pathologist Masters Senior
HealthCareersInSask.ca
Assiniboia, SK
- Part-time
Department: Primary Care Site - Redcoat Clinic Team
Added 17 mins ago
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Account Manager
Fiserv
Mississauga, ON
- Full-time
…payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account…
Added 47 mins ago
Service Technician
Swish Group of Companies
Winnipeg, MB
…Hygiene, Surface Disinfecting, Kitchen, Laundry & Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of…
Added 47 mins ago
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Health Educator Staff
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
…initiatives. Working collaboratively with the Primary Health Care team and community partners, the Health Educator assesses client needs and provides education, and group programming.…
Added 1 hour ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Moose Jaw, SK
- Full-time
Job Description: Assesses, plans, implements and evaluates patient care. Active participation in the model of care that integrates quality improvement principles, lean methodology, best…
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Part-time
…A is responsible for maintaining a high standard of patient care in accordance with the vision, mission and philosophy of the Saskatchewan Health Authority. As a member of the nursing…
Added 1 hour ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: Responsible for the assessment, planning, implementation and evaluation of comprehensive client centered care.
Added 1 hour ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
As the Care Coordinator, you work under the direction of the Casework Supervisor. You are responsible for the intake, assessment, and determination of financial eligibility and support need…
Added 1 hour ago
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Arborist Crew Leader
Bartlett Tree Experts
Peterborough, ON
- Other
Supervising and managing crews while performing tree care services, as directed by the Arborist Representative and Local Manager
Added 1 hour ago
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Financial Services Representative II
CIBC
Barrie, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 2 hours ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
…communicate, and effectively execute a daily plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience…
Added 2 hours ago
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Medical Sales Representative
Summit Search Group
Montreal, QC
- Full-time
Join a fast-growing company with a global presence and a strong commitment to improve patient care and to make a difference in patients’ lives. They take pride in their innovative and…
Added 2 hours ago
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Environmental Services Worker
HealthCareersInSask.ca
Estevan, SK
- Part-time
Operates with the highest possible standards of care, ethics and values, and promotes collaborative decision-making, enabling staff to perform their jobs to the fullest with responsibility,…
Added 2 hours ago
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Clinical Manager Parkland Place
HealthCareersInSask.ca
Melfort, SK
- Full-time
Job Description: The Manager, Clinical, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 2 hours ago
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Licensed Practical Nurse
HealthCareersInSask.ca
Middle Lake, SK
- Part-time
Job Description: Promotes health and healing, and provides education as a member of the health care team to achieve optimum care for clients/patients/residents in all phases of health care.
Added 2 hours ago
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Licensed Practical Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Promotes health and healing and provides education as a member of the health care team to achieve optimum care for clients/patients/residents in all phases of health care.
Added 2 hours ago
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Continuing Care Assistant
HealthCareersInSask.ca
Estevan, SK
- Full-time
Job Description: Provides personal care and activities of daily living for clients/patients/residents to encourage optimum level of functioning. Supports clients/patients/residents in…
Added 2 hours ago
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Continuing Care Assistant
HealthCareersInSask.ca
Kerrobert, SK
- Part-time
Job Description: Provides personal care and activities of daily living for clients/patients/residents to encourage optimum level of functioning. Supports clients/patients/residents in…
Added 2 hours ago
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Environmental Services Worker
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Apr 24, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

Deliver a welcoming client experience while managing front desk operations, bookings, schedules, referrals, billing, claims, and end-of-day or end-of-month cash reconciliation. Support therapists and clinic leadership, maintain a clean and safe facility, and help ensure smooth clinic workflows and accurate service delivery.

Requirements

Applicants need at least one year of customer service and/or hospitality experience, strong attention to detail, and effective communication and customer service skills. They must be available for at least two shifts per week (about 10 hours weekly), including days, evenings, and/or weekends as needed, and be able to work independently and collaboratively.

Skills

Customer Service
Hospitality
Communication
Attention To Detail
Scheduling
Client Booking Management
Waitlist Management
Billing And Invoicing
Claims Processing
Cash Reconciliation
Organization
Teamwork
Initiative
Adaptability
Sales
Facility Maintenance

Benefits

On-Site Gym
Casual Work Attire
Staff Referral Bonus Incentives
Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits
Quarterly Staff Socials
Discounted Partner Vendor Rates

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordination
Front Desk Operations
Client Experience
Hospitality
Clinic Workflow
Therapist Support
Appointment Scheduling
Waitlist Management
Client Callbacks
Referral Notes
Billing
Invoicing
Claims Processing
Cash Reconciliation
Medical Request Inquiries
Facility Standards
Safety Compliance
Clinic Organization
Cleanliness
Outstanding Payments
Customer Service
Communication
Sales
Teamwork
Initiative
Physical Therapy
Manual Therapy

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