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Added 1 hour ago
TI
Practice Manager for a brand new IVF center - St Johns, NFL, Canada
The IVF Guide
St. John's, NL
- Full-time
The successful candidate will lead the non-clinical team, keep the patient journey running smoothly from first enquiry to treatment and beyond, and make sure the clinic operates…
Added 1 hour ago
CC
Physiotherapist
Carling Chiropractic & Sports Injury Clinic
Ottawa, ON
- Full-time
Strong clinical reasoning skills and ability to diagnose and treat a wide range of physical conditions
Added 1 hour ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, Ontario
- Part-time
…ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 2 hours ago
Medical Secretary/Receptionist
NorWest Community Health Centres
Kakabeka Falls, ON
Three to five years of experience as a receptionist, preferably in a clinical setting or human services organization.
Added 2 hours ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, ON
- Part-time
…ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and…
Added 4 hours ago
A
Réception des échantillons (Saint-Hyacinthe, QC)
ANTAGENE
Saint-Hyacinthe, QC · Biovet - St. Hyacinthe
- Full-time
Added 5 hours ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757605
Horizon Health Network
Miramichi, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 5 hours ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757292
Horizon Health Network
Miramichi, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 5 hours ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757606
Horizon Health Network
Miramichi, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 5 hours ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757608
Horizon Health Network
Miramichi, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 5 hours ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757607
Horizon Health Network
Miramichi, NB
- Full-time
The Administrative Support - Clinical is responsible for providing administrative support for a clinic, department or program.
Added 10 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Mayne Island 6, BC
- Part-time
Our medical clinic provides a modern and bright clinical environment including medical practitioner’s offices and exam rooms, a fully equipped by Island Health Treatment Room, medication…
Added 1 day ago
IH
Administrative Services Assistant | Community Services
Interior Health Authority
Princeton, BC
- Full-time
…internal inquiries, and collecting fees. You will also support the clinical team by maintaining supply inventories, cleaning, and coordinating the delivery of biologicals and other…
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Added 1 day ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
Added 1 day ago
RC
Registered Massage Therapist
River Chiropractic
Ottawa, ON
- Full-time
The RMT will retain professional independence over their practice, including their clinical decision-making and professional fee structure, subject to applicable professional and regulatory…
Added 2 days ago
CN
Part-Time Administrative Assistant
Colibri NeuroWellness
Waterloo, ON
- Part-time
Company Description Colibri NeuroWellness is a multi-disciplinary clinic that brings together Psychologists, Clinical Social Workers, Psychotherapists, ADHD/Executive Functioning Coaches,…
Added 2 days ago
CH
Physiotherapist
CBI Health
Vernon, BC
- Full-time
Stay purely clinical with strong work-life balance
Added 2 days ago
PH
Registration/Booking Clerk, Outpatient Surgery Clerical - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Full-time
…professionals to appropriately schedule referrals based on clinical…
Added 2 days ago
PH
Unit Clerk, Ambulatory Care Unit - RT - BC Cancer Kelowna
Provincial Health Services Authority
Kelowna, BC
- Full-time
…Unit, Surgical Oncology, Ambulatory Clinic, Research Labs and Clinical…
Added 2 days ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…examining rooms; assisting patients; preparing charts; performing receptionist duties; assisting in the Records Area; ordering supplies; processing physicians' orders; and performing other…
Added 2 days ago
SH
Unit Clerk - Ambulatory Care
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 2 days ago
SH
Unit Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…examining rooms; assisting patients; preparing charts; performing receptionist duties; assisting in the Records Area; ordering supplies; processing physicians' orders; and performing other…
Added 2 days ago
SH
Unit Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…acts as a member of the health care team, performing clerical, receptionist, and related duties as…
Added 2 days ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Moody, BC
- Part-time

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Apr 24, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

Apply About employer

More about this job

Responsibilities

Deliver a welcoming client experience while managing front desk operations, bookings, schedules, referrals, billing, claims, and end-of-day or end-of-month cash reconciliation. Support therapists and clinic leadership, maintain a clean and safe facility, and help ensure smooth clinic workflows and accurate service delivery.

Requirements

Applicants need at least one year of customer service and/or hospitality experience, strong attention to detail, and effective communication and customer service skills. They must be available for at least two shifts per week (about 10 hours weekly), including days, evenings, and/or weekends as needed, and be able to work independently and collaboratively.

Skills

Customer Service
Hospitality
Communication
Attention To Detail
Scheduling
Client Booking Management
Waitlist Management
Billing And Invoicing
Claims Processing
Cash Reconciliation
Organization
Teamwork
Initiative
Adaptability
Sales
Facility Maintenance

Benefits

On-Site Gym
Casual Work Attire
Staff Referral Bonus Incentives
Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits
Quarterly Staff Socials
Discounted Partner Vendor Rates

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordination
Front Desk Operations
Client Experience
Hospitality
Clinic Workflow
Therapist Support
Appointment Scheduling
Waitlist Management
Client Callbacks
Referral Notes
Billing
Invoicing
Claims Processing
Cash Reconciliation
Medical Request Inquiries
Facility Standards
Safety Compliance
Clinic Organization
Cleanliness
Outstanding Payments
Customer Service
Communication
Sales
Teamwork
Initiative
Physical Therapy
Manual Therapy

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