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Added 2 mins ago
NY
Security Coordinator - Security, Fire and Life Safety, FTT (J1026-0568)
North York General Hospital
Toronto, ON
- Temporary
Security Coordinator Your goal in this position is to support quality initiatives; coordinating the performance of Security contract services, ensuring they align to Key Performance…
Added 1 hour ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Northern Strands is growing, and we're on the lookout for a passionate, detail-driven Marketing Coordinator, whose primary responsibilities are creating marketing content, editing and…
Added 1 hour ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 1 hour ago
CO
Educational Technology and Multimedia Project Coordinator
College of New Caledonia
Prince George, BC
- Full-time
Assist and explain to operational employees, administrative employees and faculty employees the use of software applications and learning management systems used by the college.
Added 1 hour ago
I
Winter 2027: Event Marketing Coordinator Co-op (4 months)
Intuit
Toronto, ON
- Full-time
…respond to routine customer questions under guidance, and provide administrative and coordination support across the events portfolio as…
Added 1 hour ago
C
Project Coordinator, BORN Ontario Temporary Full-Time (1.0) (until November 2027)
CHEO
Ottawa, ON
- Full-time
The Project Coordinator contributes to the development, implementation, evaluation, and on-going coordination of activities related to BORN projects and initiatives. The incumbent will have…
Added 2 hours ago
IS
Office Operations and Admin
Intelica Solutions Inc.
Calgary, AB
- Full-time
Provide light, day‑to‑day administrative support to the President
Added 2 hours ago
CO
Sales Coordinator
Cha's Organics
Montreal, QC · Greater Montreal, QC
- Full-time
…team in Ville Saint-Laurent is seeking a self-motivated Sales Coordinator with strong organizational skills and a collaborative…
Added 3 hours ago
J
Project Operations Manager (Construction)
Jobgether
Canada
- $85,000 to $105,000 CAD / year
- Full-time
…throughout the project lifecycle. You will also lead a project coordinator and strengthen processes, systems, and workflows to improve efficiency and consistency. The ideal candidate…
Added 3 hours ago
K
Partner Administrative Assistant, Indirect Tax
KPMG
ON · Toronto, Ontario
- Full-time
KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product.
Added 4 hours ago
PE
Junior Construction Coordinator, Administrator
PTW Energy Services
Nisku, AB
- Full-time
At PTW, we're looking for a Junior Construction Coordinator, Administrator who is organized, proactive, and ready to build their career in construction project coordination. If you enjoy…
Added 4 hours ago
S&
Retail Operations Coordinator
Silk & Snow
Toronto, ON
- Full-time
…best-in-class retail experience. We’re hiring a Retail Operations Coordinator to support the day-to-day operational success of our growing store network. You’re someone who thrives on…
Added 5 hours ago
IH
Patient Care Coordinator | Emergency
Interior Health Authority
Castlegar, BC
- Full-time
Castlegar Regional District Hospital in Castlegar, B.C. is seeking a motivated and organized casual Patient Care Coordinator (PCC) to support and lead our team.
Added 5 hours ago
MD
Treatment Coordinator
Maximum Dental
Ottawa, ON
- Full-time
The Treatment Coordinator is a full-time, on-site role based in Ottawa, ON. This position is responsible for guiding patients through their treatment journey, including reviewing proposed…
Added 5 hours ago
Brampton- Maintenance Coordinator
Human Resources
Brampton, ON
The Maintenance Coordinator is responsible for coordinating and supporting maintenance operations across multiple locations within a district. This role schedules and tracks preventative…
Added 5 hours ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
Fraser Health
Abbotsford, BC · Mission, BC
- Part-time
…centered around patients/clients/residents and families, the Administrative Support Clerk works as a member of the interdisciplinary team and provides administrative support by performing…
Added 5 hours ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
Work with the Database Coordinator on invitations, registration, seating, attendance and participant needs.
Added 5 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
Properly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across…
Added 5 hours ago
WC
Coordinator, Mailroom
Walmart Canada
Mississauga, ON
- Full-time
Added 5 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Oakville, ON
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 5 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Toronto, ON
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 5 hours ago
K
ECD - Project Engineer - Travel Projects
Kiewit
Halifax, NS
- Full-time
As a Project Engineer, you will be responsible for the administrative and technical aspects of constructing a project, managing a team of field and cost engineers. Do you have strong…
Added 5 hours ago
OL
Client Services Coordinator (Full-Time)
Oxford Learning Centres Inc.
Halifax, NS
- Full-time
You'll support our Education Coordinator with student programs and parent communications while taking ownership of scheduling, administrative processes and daily operational…
Added 5 hours ago
OL
Program Coordinator
Oxford Learning Centres Inc.
Ottawa, ON
- Full-time
…Learning Barrhaven is looking for a dynamic and motivated Program Coordinator with strong people skills to assist in the day-to-day management of our busy…
Added 5 hours ago
T
Talent Acquisition Coordinator
Trulioo
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
The Talent Acquisition Coordinator will be responsible for keeping our hiring process running smoothly, from scheduling and candidate communication to sourcing support, recruitment events,…

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Apr 24, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

Apply About employer

More about this job

Responsibilities

Deliver a welcoming client experience while managing front desk operations, bookings, schedules, referrals, billing, claims, and end-of-day or end-of-month cash reconciliation. Support therapists and clinic leadership, maintain a clean and safe facility, and help ensure smooth clinic workflows and accurate service delivery.

Requirements

Applicants need at least one year of customer service and/or hospitality experience, strong attention to detail, and effective communication and customer service skills. They must be available for at least two shifts per week (about 10 hours weekly), including days, evenings, and/or weekends as needed, and be able to work independently and collaboratively.

Skills

Customer Service
Hospitality
Communication
Attention To Detail
Scheduling
Client Booking Management
Waitlist Management
Billing And Invoicing
Claims Processing
Cash Reconciliation
Organization
Teamwork
Initiative
Adaptability
Sales
Facility Maintenance

Benefits

On-Site Gym
Casual Work Attire
Staff Referral Bonus Incentives
Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits
Quarterly Staff Socials
Discounted Partner Vendor Rates

Visa sponsorship

Not detected in the job text

Keywords

Client Care Coordination
Front Desk Operations
Client Experience
Hospitality
Clinic Workflow
Therapist Support
Appointment Scheduling
Waitlist Management
Client Callbacks
Referral Notes
Billing
Invoicing
Claims Processing
Cash Reconciliation
Medical Request Inquiries
Facility Standards
Safety Compliance
Clinic Organization
Cleanliness
Outstanding Payments
Customer Service
Communication
Sales
Teamwork
Initiative
Physical Therapy
Manual Therapy

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