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Added 13 mins ago
Field Services Representative
ATCO Electric
Whitehorse, YT
Full-time
Are you passionate about delivering exceptional service and making a positive impact in your community? Join us at ATCO Electric Yukon as a Field Services Representative, under the general…
Added 13 mins ago
Sales Development Representative
Aerotek
Langley (District), BC · Langley, BC
Full-time
The Sales Development Representative is responsible for learning the fundamentals of recruiting and the fundamentals of sales, including prospecting, client engagement, req qualification…
Added 13 mins ago
Customer Service Representative
ROBINSON
Red Deer, AB
Full-time
Role Description The Customer Service Representative is a full-time, on-site role based in Red Deer, AB. This position is responsible for responding to customer inquiries in person, by…
Added 14 mins ago
Financial Service Representative - LendDirect Office 1585
LendDirect
Red Deer, AB
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 14 mins ago
Représentant-e interne - Montréal
Benjamin Moore & Co
Montreal, QC · Saint-Laurent, QC
Other
Leverage scripts to guide conversations to ensure consistent seasonal focus areas that drive sales and service goals.
Added 14 mins ago
Financial Service Representative - LendDirect Office 1585
Attain Finance
Red Deer, AB
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 26 mins ago
Director of Business Development
Refined Technologies
Sherwood Park, AB
Full-time
…Alberta, Canada. This regional role serves as the primary business representative of RTI to our clients, overseeing all pricing proposals. The ideal candidate will have a strong foundation…
Added 28 mins ago
Commercial Account Manager
Assiniboine Credit Union
La Salle, MB
Full-time
Quality Member Service: Interpret and understand operating processes, procedures, lending policies, and security requirements to ensure quality and seamless delivery of sales and service to…
Added 28 mins ago
Front Desk Reception (Downtown Weekends)
Axis Therapy & Performance
Toronto, ON
Part-time
You embody strong sales, communication and customer service skills
Added 29 mins ago
Bilingual Business Development Coordinator - French (Telemarketer)
Embark Student Corp.
Remote, Canada
$21 to $23 CAD / hour
Temporary · Remote
Proven experience as a telemarketer or similar sales/customer service role
Added 57 mins ago
Investment Associate, Wealth Management, Nesbitt Burns
BMO
Montreal, QC
Full-time
A client-focused role, committed to managing and growing client relationships through the delivery of service and advice. Assesses individual client investment needs to provide…
Added 57 mins ago
Commercial Intern
JLR
Mississauga, ON
$20 CAD / hour
Internship
…committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring…
Added 59 mins ago
Financial Planner
Canaccord Genuity Group Inc.
Calgary, AB
Full-time
Canaccord Genuity (CG) is a leading independent full-service financial services firm, with operations in two principal segments of the securities industry: wealth management and capital…
Added 59 mins ago
Front Desk Reception (Downtown Weekends)
Axis Therapy & Performance
Toronto, ON
Part-time
You embody strong sales, communication and customer service skills
Added 59 mins ago
Bilingual Production Planner
Nice/SpeakerCraft Audio Solutions
Dorval, QC
Full-time
…solutions. And, as a global leader, we offer award-winning sales and marketing programs, technical support, and CEU training to the industry’s top…
Added 59 mins ago
Corporate Services Coordinator
The Government of Nova Scotia
Halifax, NS
…competing priorities while providing responsive, high-quality service in a confidential…
Added 59 mins ago
Coordonnateur-trice des représentants en transport et service à la clientèle / Transport and Customer Service Representative Coordinator
Nature's Touch Inc.
Montreal, QC
Full-time
Enter sales orders in the ERP, inputting all the relevant data.
Added 59 mins ago
Compact Equipment Sales Representative (CESR)
Toromont Cat
ON · Stoney Creek, ON
Full-time
Toromont Cat is looking for a Compact Equipment Sales Representative to be the key point of contact between the business and our Compact Equipment customers. He/she will have a passion for…
Added 59 mins ago
Customer Service Representative - Claims
Intact FC
Dieppe, NB · St. John's, NL · Dartmouth, NS
Full-time
We’re looking for a Customer Service Representative, Claims to join our growing team!
Added 59 mins ago
Free People Seasonal Stylist
Free People
Toronto, ON
Part-time
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Added 1 hour ago
Store Associate (Part-Time)
Giant Tiger
St. Catharines, ON
Part-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 1 hour ago
Analyst / Sr Analyst, Account Services
OnClarity
Vancouver, BC
$85,000 to $125,000 CAD / year
Full-time
As a Customer Service Representative (Analyst/Senior Analyst, Account Services) at Clarity, you’ll play a key role in shaping the experience of every customer who joins our platform. You’ll…
Added 1 hour ago
Inside Sales Representative
Samrat Building Supply Ltd
Surrey, BC
Full-time
This is a full-time, on-site position based in Surrey, BC, supporting sales and customer service operations across Samrat Building Supply. You'll handle inbound and outbound sales…
Added 1 hour ago
Route Service Representative
Cintas Canada
Ottawa, ON
Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 1 hour ago
Financial Service Representative
goeasy Ltd.
Port Coquitlam, BC
Full-time
A day in the life of a Financial Service Representative:

Axis Therapy & Performance

Front Desk Reception (Downtown Weekends)

Toronto, ON, Canada

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Mar 21, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Aug 28, 2026

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Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the LC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with LC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Competitive Salary
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator manages front desk operations, clinical workflows, and scheduling to ensure an exceptional client experience. They also handle billing, facility maintenance, and provide administrative support to therapists.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including weekends. Strong communication skills, attention to detail, and a professional, positive attitude are essential for this role.

Skills

Customer service
Hospitality
Front desk operations
Scheduling
Billing
Invoicing
Communication
Attention to detail
Time management
Conflict resolution
Organization
Sales
Data entry
Waitlist management
Clinical workflow support

Benefits

On-site gym
Staff discounted treatment sessions
Mental health benefits
Bonus incentives
Quarterly staff socials
Discounted rates with partner vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Client Experience
Physical Therapy
Manual Therapy
Administrative Support
Waitlist Management
Cash Reconciliation
Medical Inquiries
Facility Standards
Professional Growth
Team Collaboration

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