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Added 20 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 20 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 20 mins ago
Fashion Associate (Part time) - Upper Canada Mall
RW&CO
Newmarket, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 36 mins ago
Membership Sales Associate
Orangetheory Fitness Affiliates
Ottawa, ON · Nepean, ON
$18.5 CAD / hour
Part-time
Working at our front desk which includes answering phones and talking to members among other tasks
Added 36 mins ago
Fashion Associate (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Dartmouth, NS
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 48 mins ago
Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 49 mins ago
Assistant Condominium Manager
FirstService Residential Canada
Toronto, ON
Full-time
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
Added 49 mins ago
Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 49 mins ago
Medical Aesthetician
Nexx MD Vancouver
Vancouver, BC
Full-time
The ideal candidate is passionate about skincare, aesthetics, client service, and sales, and is comfortable working in a fast-paced premium medical clinic environment.
Added 49 mins ago
Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 51 mins ago
Seasonal Guest Services Representative
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
Depending on work schedules, you may be required to work at the car raffle desk selling tickets to customers.
Added 51 mins ago
Business Systems Analyst
Superior Plus Propane Talent Acquisition
Canada
Provide exceptional customer service and act as second level support to the Help Desk working to resolve outstanding issues in a professional and timely manner.
Added 51 mins ago
Customer Service Representative
Survitec Group Limited
Delta, BC
Vacancy Title: Customer Service Representative – Sales and Reception
Added 1 hour ago
Manager, Service Desk
City of Windsor
Windsor, ON
Full-time
Strategic leadership, management, and continuous improvement of the Service Desk, ensuring the delivery of high quality technology support services across all City facilities, including…
Added 1 hour ago
Bilingual Help Desk Analyst
Pet Valu
Markham, ON
Full-time
The Bilingual Help Desk Analyst provides customer support, service and technical support through analysis and problem resolving to enable installation, maintenance, education,…
Added 1 hour ago
Technical Customer Support Specialist – Level 3
Quadbridge
Vancouver, BC
Collaborate with service desk teams, senior engineers, project teams, account stakeholders, vendors, and client contacts. Participate in a rotating after-hours and weekend on-call schedule…
Added 1 hour ago
Front Desk Clerk
Marriott
Toronto, ON
Full-time
…according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and…
Added 1 hour ago
Administrative Assistant, Front Desk
DIVERSEcity Community Resources Society
Surrey, BC
Full-time
Job Title: Administrative Assistant, Front Desk
Added 1 hour ago
Clerk 1 / Receptionist (ADM02)
Joblinxsapp
NS · Nova Scotia, Canada
Full-time
Experience greeting members of the public and handling front-desk inquiries.
Added 1 hour ago
Fashion Associate (Part time) - Memorial Thunder Bay
RCL - Reitmans Canada Ltd/Ltée
Thunder Bay, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Fashion Associate (Part time) - Reed Crossing
RCL - Reitmans Canada Ltd/Ltée
Grande Prairie, AB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Fashion Associate (Part time) - Upper Canada Mall
RCL - Reitmans Canada Ltd/Ltée
NB · New Market, NB
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
IT Technician
Baffinland
Clyde River, NU
Full-time
Provide general IT Help Desk technical support and troubleshooting for all users
Added 1 hour ago
Business Systems Analyst
Superior Propane
AB · Alberta, Canada
Contract
Provide exceptional customer service and act as second level support to the Help Desk working to resolve outstanding issues in a professional and timely manner.
Added 1 hour ago
Manager of Administration & Facilities
BQE Water
Vancouver, BC
Full-time
· Coordinate space planning, workstation setup, and facilitate desk rearrangement

Axis Therapy & Performance

Front Desk Reception (Downtown Weekends)

Toronto, ON, Canada

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Mar 21, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Aug 28, 2026

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Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the LC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with LC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Competitive Salary
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

Apply About employer

More about this job

Responsibilities

The client care coordinator manages front desk operations, clinical workflows, and scheduling to ensure an exceptional client experience. They also handle billing, facility maintenance, and provide administrative support to therapists.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including weekends. Strong communication skills, attention to detail, and a professional, positive attitude are essential for this role.

Skills

Customer service
Hospitality
Front desk operations
Scheduling
Billing
Invoicing
Communication
Attention to detail
Time management
Conflict resolution
Organization
Sales
Data entry
Waitlist management
Clinical workflow support

Benefits

On-site gym
Staff discounted treatment sessions
Mental health benefits
Bonus incentives
Quarterly staff socials
Discounted rates with partner vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Client Experience
Physical Therapy
Manual Therapy
Administrative Support
Waitlist Management
Cash Reconciliation
Medical Inquiries
Facility Standards
Professional Growth
Team Collaboration

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