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Added 43 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
Within the context of a client and family centered model of care and, in accordance with Vancouver Coastal Health’s (VCH) values, “ We Care for Everyone, We are Always Learning, and We…
Added 43 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Full-time
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 43 mins ago
VC
Scheduler, Home Support Service
Vancouver Coastal Health
Vancouver, BC
- $30.61 to $32.39 CAD / hour
- Temporary
Reporting to the Home Support Services Manager or Coordinator, the Scheduler coordinates and schedules Community Health Workers (Home Support Workers) in accordance with established…
Added 44 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
We believe our systems team should be proactive, trusted advisors, not reactive service providers. That means staying engaged with clients well beyond go-live, ensuring the systems we…
Added 44 mins ago
AC
Menu and Compliance Coordinator
Aramark Canada
Mississauga, ON
- Contract
…consistency, and compliance. We're looking for a Menu & Compliance Coordinator to join our team for a 6-month contract to put your knowledge to work across menu development, product…
Added 58 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
We are looking for an experienced and detail-oriented Senior Sales Coordinator to support our Sales Manager and commercial sales team. This role is responsible for coordinating sales…
Added 1 hour ago
CI
Market Data Coordinator
Colliers International
AB
- Full-time
Ability to deliver excellent client service across the organization and with external partners, ensuring satisfaction and collaboration.
Added 1 hour ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
ON · North York (Northwood Park / York University), Ontario
- Full-time
not reactive service providers. That means staying engaged with
Added 1 hour ago
E
Client Coordinator - Entry level
Extendicare
Calgary, AB
- Full-time
As a Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate…
Added 1 hour ago
C
Team Coordinator
CarePartners
Waterloo, ON
- Full-time
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients, families, and staff. Our Team…
Added 2 hours ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
As a Flight Coordinator, you’ll play a pivotal role within our team, collaborating closely with the flight crew and account managers to meticulously plan and execute trips across our entire…
Added 2 hours ago
Care Coordinator, Disability Support Program
The Government of Nova Scotia
NS · Flexible, NS
As the Care Coordinator, you work under the direction of the Casework Supervisor. You are responsible for the intake, assessment, and determination of financial eligibility and support need…
Added 2 hours ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
…of family physicians, nurse practitioner, pharmacist, care coordinator and administrative assistant to provide primary care services for seniors that are complex, frail and marginalized…
Added 2 hours ago
AR
Sales and Events Coordinator
Algonquin Resort
Kingston, ON
- Full-time
The duties of the Sales & Events Coordinator include, but are not limited to the following:
Added 2 hours ago
GW
On-Site Venue Coordinator – Windsor Station
Gare Windsor Montréal
Montreal, QC
- Full-time
As On-Site Venue Coordinator, you are our eyes and ears during every event. You’ll support event planners and suppliers while making sure everything runs smoothly in our space. You’ll keep…
Added 2 hours ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 2 hours ago
B
CLIENT SUPPORT COORDINATOR – Kitchener
BDC
Kitchener, ON · Stratford, ON
- Full-time
As a Client Support Coordinator, you deliver high‑quality customer service to BDC clients while providing administrative and operational support to your team. BDC is the only bank dedicated…
Added 3 hours ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 3 hours ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 3 hours ago
CC
Family Support Worker
Chilliwack Community Services
Chilliwack, BC
- $30.95 CAD / hour
- Full-time
Develop and assist with service plans and client goals directed by the referring Social Worker. Participate in care team meetings as required to consult on, and report, client activities…
Added 3 hours ago
AL
Project Coordinator
AMBICO Limited
Ottawa, ON
- Full-time
…spanning an entire city block, supporting both production and client service teams. AMBICO offers a decorative product line featuring recessed panel, brass clad, bronze clad, and stainless…
Added 3 hours ago
E–
Operations Coordinator
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
We are recruiting on behalf of one of our clients based in Edmonton for an Operations Coordinator to join their team.
Added 3 hours ago
RB
Human Resources Coordinator
R.J. Burnside & Associates Limited
Orangeville, ON
- Full-time
…are looking for an organized, people-focused Human Resources Coordinator to support a welcoming and efficient hiring journey. Reporting to the Human Resources Manager, you will coordinate…
Added 3 hours ago
AG
Program Coordinator
Allegis Global Solutions
Mississauga, ON
- Full-time
The Program Coordinator will join a team of professionals working in a fast paced, team environment. The Program Coordinator facilitates and manages various processes (client specific)…
Added 3 hours ago
B
Property Services Coordinator
BGIS
Vancouver, BC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinic workflows, and scheduling to ensure an exceptional client experience. They also support therapists with administrative tasks, billing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including days, evenings, or weekends. Strong attention to detail, a positive attitude, and the ability to work both independently and within a team are essential.

Skills

Customer service
Hospitality
Front desk operations
Clinic workflow management
Scheduling
Billing
Invoicing
Claims processing
Communication
Sales
Attention to detail
Cash reconciliation
Waitlist management
Referral management
Problem solving
Adaptability

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Claims
Referral Management
Cash Reconciliation
Physical Therapy
Manual Therapy
Client Experience
Facility Management
Waitlist Management
Administrative Support
Sales
Communication
Team Collaboration

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