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Added 7 mins ago
NC
Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 7 mins ago
AI
Customer Service Representative
Applied Industrial Technologies - Canada
Toronto, ON
- Full-time
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Customer Service Representative at our Downsview, ON location.
Added 7 mins ago
I(
IT Service Desk Representative
ICBC (Insurance Corporation of British Columbia)
Victoria, BC
- Full-time
Customer Support: Respond to inquiries and requests resolving simple to moderately complextechnical issues, and processing standard requests for computer systems, applications,…
Added 7 mins ago
L
Financial Service Representative - LendDirect Office 1561
LendDirect
Halifax, NS
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 22 mins ago
GT
Terminal Officer (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 22 mins ago
PA
Customer Service Representative, Parts Wholesale (Parts Wholesale GTA)
Performance Auto Group
Brampton, ON
- Full-time
…team at Performance Auto Group! We are currently seeking a Customer Service Representative (CSR) to join our Parts Wholesale…
Added 22 mins ago
Business Development Associate
Geotab
Burnaby, BC · Oakville, ON
…operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity,…
Added 37 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies…
Added 1 hour ago
TP
Terminal Officer (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 1 hour ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
…standards. Your focus will be on maximizing efficiency, optimizing Customer Acquisition Cost (CAC), and fostering a high-performance sales culture within your district. This role requires a…
Added 1 hour ago
NF
District Sales Manager - Calgary
Neo Financial
Calgary, AB
- Full-time
…standards. Your focus will be on maximizing efficiency, optimizing Customer Acquisition Cost (CAC), and fostering a high-performance sales culture within your district. This role requires a…
Added 1 hour ago
RP
Temporary Customer Service Representative (Weekends) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 hour ago
RP
Temporary Customer Service Representative (Afternoon) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 hour ago
DC
Counter Sales Associate 2
Daikin Comfort
Markham, ON
- Full-time
Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group.…
Added 1 hour ago
DC
Customer Service Representative/ Inside Sales Representative, Level 1
Daikin Comfort
Calgary, AB
- Full-time
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the…
Added 1 hour ago
BB
System Designer - AV
Bosch Building Technologies
Vancouver, BC
- Full-time
…functionality to determine proper operation of conferencing, audio processing, video distribution, control systems and other AV…
Added 1 hour ago
YU
Construction Associate
York University
Toronto, ON
- Contract
…Services works with campus partners to provide exceptional customer service and satisfaction in alignment with the University's corevalues.The Construction Associate is responsible for the…
Added 1 hour ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee…
Added 1 hour ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
…supervision to operational staff and Works Clerks, oversees customer service delivery, complaint investigations, field service response, operational performance monitoring, by-law support…
Added 1 hour ago
CB
Guest Service Representative
Courtyard by Marriott Toronto Mississauga/Meadowvale
Mississauga, ON
- Full-time
Role Description The Guest Service Representative is a full-time, on-site position based at Courtyard by Marriott Toronto Mississauga/Meadowvale in Mississauga, ON. In this role, the team…
Added 2 hours ago
F
Client Support Supervisor
Fiserv
Mississauga, ON
- Full-time
…center team that supports client account inquiries, merchant processing questions, and solution-related service needs. You will help drive consistent service delivery, timely issue…
Added 2 hours ago
AT
Front Desk Reception (Scarborough)
Axis Therapy & Performance
Toronto, ON · Scarborough, Ontario
- Part-time
The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities…
Added 2 hours ago
EM
Customer Service Representative - Kelowna Airport
Enterprise Mobility
Kelowna, BC
- $19.65 CAD / hour
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 2 hours ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
…supervision to operational staff and Works Clerks, oversees customer service delivery, complaint investigations, field service response, operational performance monitoring, by-law support…
Added 2 hours ago
RP
Temporary Customer Service Representative (Morning) - Hullmark Centre
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Contract
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinic workflows, and scheduling to ensure an exceptional client experience. They also support therapists with administrative tasks, billing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including days, evenings, or weekends. Strong attention to detail, a positive attitude, and the ability to work both independently and within a team are essential.

Skills

Customer service
Hospitality
Front desk operations
Clinic workflow management
Scheduling
Billing
Invoicing
Claims processing
Communication
Sales
Attention to detail
Cash reconciliation
Waitlist management
Referral management
Problem solving
Adaptability

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Claims
Referral Management
Cash Reconciliation
Physical Therapy
Manual Therapy
Client Experience
Facility Management
Waitlist Management
Administrative Support
Sales
Communication
Team Collaboration

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