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Added 4 mins ago
JI
Linehaul Payroll/Admin Clerk
J.D. Irving, Limited
Dieppe, NB
- Full-time
…States for over 55 years. We are driven by superior quality service, innovation, and a commitment to excellence. We’re investing in technology to deliver measurable customer-focused…
Added 4 mins ago
JI
Maintenance Manager
J.D. Irving, Limited
Toronto, ON
- Full-time
$107,887 - $153,850 (please note that this is an estimate and actual pay will vary depending on experience, qualifications, and professional certifications.)
Added 4 mins ago
CG
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…Canada, we’ve built a reputation for timeless style, exceptional customer service, and high-quality products for men, women, and…
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Added 19 mins ago
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Added 19 mins ago
B&
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- Full-time
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Added 19 mins ago
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- Full-time
…serve on the front lines of public safety, providing calm, professional support during emergencies and non-emergency events. By rapidly assessing situations, collecting essential…
Added 19 mins ago
WM
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- Full-time
We're looking for a curious, analytical, and results-oriented professional who enjoys solving problems, working with data, and making recommendations that have a real impact on the…
Added 19 mins ago
Team Member
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Added 19 mins ago
SB
Team Lead, Flight Coordination
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Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 19 mins ago
RI
Pest Control Technician
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- $43,000 to $45,000 CAD / year
- Full-time
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Added 19 mins ago
RI
Pest Control Technician
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- $43,000 to $45,000 CAD / year
- Full-time
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Added 19 mins ago
C
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Exceptional communication and customer service skills
Added 19 mins ago
IC
Inspector 2 Westshore Union (Part time) Prince Rupert, BC
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Added 19 mins ago
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Added 19 mins ago
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Added 19 mins ago
SH
Clinic Assistant
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Ensure patients receive professional, courteous, and efficient service.
Added 19 mins ago
IS
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…meaningful contribution to the community in a supportive and professional…
Added 19 mins ago
TP
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- $75,000 to $85,000 CAD / year
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Communication: Exceptional verbal and written communication skills with a dedicated focus on customer service.
Added 19 mins ago
SA
Restaurant General Manager
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Are you an experienced food service professional with a passion for high-volume environments, a commitment to food safety, and strong leadership skills? If so, SSP Canada has an exciting…
Added 19 mins ago
CF
Adjoint administratif/Adjointe administratif
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Soucis d’offrir un bon service à la clientèle ;
Added 34 mins ago
Manager, Accounts Payable
University of Toronto
Toronto, ON
Strong working knowledge of customer service principles and practices, ability to perform with minimum supervision and make decisions independently.
Added 34 mins ago
TO
Warehouse Supervisor (AFTERNOON SHIFT)
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Mississauga, ON
- Full-time
Excellent customer service-oriented attitude with ability to communicate effectively at all levels

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinic workflows, and scheduling to ensure an exceptional client experience. They also support therapists with administrative tasks, billing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including days, evenings, or weekends. Strong attention to detail, a positive attitude, and the ability to work both independently and within a team are essential.

Skills

Customer service
Hospitality
Front desk operations
Clinic workflow management
Scheduling
Billing
Invoicing
Claims processing
Communication
Sales
Attention to detail
Cash reconciliation
Waitlist management
Referral management
Problem solving
Adaptability

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Claims
Referral Management
Cash Reconciliation
Physical Therapy
Manual Therapy
Client Experience
Facility Management
Waitlist Management
Administrative Support
Sales
Communication
Team Collaboration

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