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Added 9 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 9 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 9 mins ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
The Program Manager acts as ISE's primary representative for both domestic and international customers, playing a key role in bringing complex technology programs from proposal to delivery.…
Added 9 mins ago
C
Financial Services Representative
CIBC
Markham, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 9 mins ago
C
Financial Services Representative II - Secondment/Contract
CIBC
Bowmanville, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 9 mins ago
C
Financial Services Representative II
CIBC
Hamilton, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 9 mins ago
C
Financial Services Representative II
CIBC
Colborne, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 9 mins ago
C
Financial Services Representative
CIBC
Toronto, ON
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 24 mins ago
M
(12 Month Co-op) Portfolio Management Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…– starting with you. Our Co-op Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your…
Added 24 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 24 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 24 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 24 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 24 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 24 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 24 mins ago
A
Field Sales Representative
ALLDATA
Sherbrooke, QC
- $50,000 to $125,000 CAD / year
- Full-time
The ALLDATA Business Solutions Manager / Field Sales Representative is responsible for planning, executing, and managing the sales activities required to drive success within an assigned…
Added 24 mins ago
A
Field Sales Representative
ALLDATA
Longueuil, QC
- $50,000 to $125,000 USD / year
- Full-time
The ALLDATA Business Solutions Manager / Field Sales Representative is responsible for planning, executing, and managing the sales activities required to drive success within an assigned…
Added 39 mins ago
Customer Service Representative 1 1
PABCO Building Products
Shalath, BC
…actions and decisions made every day. Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial…
Added 39 mins ago
KC
Technical Sales Representative (Entry Level)
KEYENCE CANADA INC.
Windsor, ON
- Full-time
· The Technical Sales Representative position with KEYENCE Canada is the premier opportunity for you to learn consultative, application-based sales. We have an established continuous…
Added 54 mins ago
NF
Inside Sales Representative - Bilingual
NorthLake Financial ULC
Barrie, ON
- Full-time
The Sales Representative will service multiple dealers across Canada. The position involves building a book of business, managing a set region, and encouraging the adoption and usage of our…
Added 54 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We're looking for a delightful, energetic individual who…
Added 54 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 54 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 54 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We're looking for a delightful, energetic individual who…
Added 54 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We're looking for a delightful, energetic individual who…

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinic workflows, and scheduling to ensure an exceptional client experience. They also support therapists with administrative tasks, billing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including days, evenings, or weekends. Strong attention to detail, a positive attitude, and the ability to work both independently and within a team are essential.

Skills

Customer service
Hospitality
Front desk operations
Clinic workflow management
Scheduling
Billing
Invoicing
Claims processing
Communication
Sales
Attention to detail
Cash reconciliation
Waitlist management
Referral management
Problem solving
Adaptability

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Claims
Referral Management
Cash Reconciliation
Physical Therapy
Manual Therapy
Client Experience
Facility Management
Waitlist Management
Administrative Support
Sales
Communication
Team Collaboration

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