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Added 2 hours ago
IH
Laboratory Clerk
Interior Health Authority
Grand Forks, BC
- Full-time
This position performs a variety of clerical and receptionist duties such as:
Added 2 hours ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing…
Added 2 hours ago
FH
Program Clerk
Fraser Health
New Westminster, BC
- Full-time
…applications, arranging meetings and appointments as directed; performs receptionist duties, sets up and maintains filing…
Added 2 hours ago
FH
Administrative Support Clerk, Mental Health and Substance Use Services
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Abbotsford, BC · Mission, BC
- Part-time
Added 3 hours ago
Booking Clerk, Medical Imaging - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health
Surrey, BC
Performs scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices,…
Added 4 hours ago
SH
Desk Medical Assistant
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Desk Medical Assistants must have an understanding and commitment to Klinic’s’ mission, vision and values as well as an understanding of and commitment to the work of reconciliation,…
Added 4 hours ago
VC
Clerical Support Clerk (Office Admin) - Lily's Community Health Center
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Full-time
Office Administration Certificate, Medical Terminology and one (1) year recent related experience working with individuals with primary care, mental health or substance use health concerns…
Added 4 hours ago
FH
Booking Clerk, Medical Imaging - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $28.74 CAD / hour
- Other
Performs scheduling and booking functions for a variety of patient appointments for designated areas within Medical Imaging. Duties include arranging times with patients, doctor's offices,…
Added 4 hours ago
PH
Administrative Coordinator, Staffing Office Resource Team
Providence Healthcare
Toronto, ON
- Temporary
…diploma, or degree in any of the following areas preferred: Medical Office Administration, Health Information Management, Business Administration/Management, Healthcare Administration,…
Added 6 hours ago
Unit Assistant
HealthCareersInSask.ca
Humboldt, SK
Added 6 hours ago
VC
Booking Clerk
Vancouver Coastal Health
Richmond, BC
- $28.74 CAD / hour
- Other
…offices, nursing units, physicians, technical staff and surgical/medical daycare, making follow up appointments, locating applicable images/films prior to appointments, rearranging…
Added 7 hours ago
Desk Medical Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
Desk Medical Assistants must have an understanding and commitment to Klinic’s’ mission, vision and values as well as an understanding of and commitment to the work of reconciliation,…
Added 7 hours ago
O
Construction Project Coordinator
Olymbec
Montreal, QC
- Full-time
Added 7 hours ago
AO
Office Clerical Support
Academy of Leadership Sciences Switzerland
Surrey, BC
- Internship
Maintains first aid qualification and assists the school administrative team during emergency/medical situations;
Added 8 hours ago
H
Clinic Assistant
HealthCareersInSask.ca
Regina, SK
- Part-time
Added 8 hours ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally…
Added 8 hours ago
WH
Patient Care Representative
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Milton, ON
- Full-time
Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally…
Added 9 hours ago
ZA
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- Full-time
Enhanced Group Benefits Program, including extended medical, dental, vision, life insurance…and so much more
Added 9 hours ago
Unit Clerk
HealthCareersInSask.ca
Indian Head, SK
Added 9 hours ago
CG
Sport Medicine Clinic Receptionist - Part Time
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Toronto, ON
- Part-time
The Clinic Receptionist will help nurture the relationships from external referral sources including medical doctors, surgeons, professional and amateur sports team therapists and doctors…
Added 9 hours ago
SC
Field Operations Support Assistant
Service Corporation International
Winnipeg, MB
- Full-time
Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
Added 9 hours ago
Unit Clerk
HealthCareersInSask.ca
Wolseley, SK
Added 10 hours ago
Unit Clerk
HealthCareersInSask.ca
Montmartre, SK
Added 10 hours ago
H
Unit Clerk
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Regina, SK
- Full-time
Added 10 hours ago
Unit Clerk
HealthCareersInSask.ca
Regina, SK

Axis Therapy & Performance

Front Desk Reception (Scarborough)

Toronto, ON, Canada
Scarborough, ON, Canada

Hourly Wage of $19-21 · Part-time

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Job details

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the RC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with RC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinic workflows, and scheduling to ensure an exceptional client experience. They also support therapists with administrative tasks, billing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and the ability to work flexible shifts including days, evenings, or weekends. Strong attention to detail, a positive attitude, and the ability to work both independently and within a team are essential.

Skills

Customer service
Hospitality
Front desk operations
Clinic workflow management
Scheduling
Billing
Invoicing
Claims processing
Communication
Sales
Attention to detail
Cash reconciliation
Waitlist management
Referral management
Problem solving
Adaptability

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinic Operations
Scheduling
Billing
Invoicing
Claims
Referral Management
Cash Reconciliation
Physical Therapy
Manual Therapy
Client Experience
Facility Management
Waitlist Management
Administrative Support
Sales
Communication
Team Collaboration

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