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Priority Home Services Case Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
As a team member of the Priority Home Service, the Case Coordinator will collaborate with the interprofessional hospital team, the primary care home and community team to plan the client’s…
Added 30 mins ago
Administration Assistant/Reception
Cycle CPA
Campbell River, BC
Full-time
Previous experience in an administrative, receptionist, office coordinator, or client service role
Added 46 mins ago
Health Information Systems Specialist
Region of Waterloo
Waterloo, ON
…health record. Collates research, evidence, best practice, and client/steering committee input; and presents work plans, documentation/resources, reports, and recommendations to steering…
Added 2 hours ago
Account Coordinator
Rose PR Inc.
Montreal, QC
Full-time
We’re looking for a highly organized, proactive and detail-oriented PR Account Coordinator to join our growing team. This is an entry-level PR role for someone who already has a foundation…
Added 2 hours ago
Client Operations Coordinator
Storm Ideas
Remote, Canada
£30,000 GBP / year
Full-time · Remote
We are hiring a Client Operations Coordinator to support the day-to-day social operations of a major US entertainment client.
Added 2 hours ago
Front Desk Reception (Wellington Opening Fall 2026)
Axis Therapy & Performance
Toronto, ON
Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 2 hours ago
Front Desk Reception (Wellington Opening Fall 2026)
Axis Therapy & Performance
Toronto, ON
Part-time
At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations,…
Added 3 hours ago
Licensed Practical Nurse
Shannex Incorporated
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We are searching for a Casual Client Services Coordinator (LPN) to join our Parkland Saint John - Howe Hall team based in Saint John, New Brunswick.
Added 3 hours ago
Compliance Coordinator
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Amherst, QC · Saint-Rémi-d’Amherst, QC
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…floods, and other disasters. We are committed to exceptional service, accurate documentation, and quality…
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Coordonnateur de projet
VINCI
Vancouver, BC
Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 4 hours ago
Veterinary Receptionist, Ottawa Veterinary Hospital
VCA Animal Hospitals
Ottawa, ON
Full-time
At Ottawa Veterinary Hospital, we welcome a Veterinary Receptionist, Client Care Coordinator to join our team full-time in Ottawa, Ontario. This is an exciting opportunity for an organized,…
Added 4 hours ago
Customer Success Coordinator
Jobgether
Canada
Part-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Coordinator based in Canada.
Added 4 hours ago
Executive Operations Coordinator
Fundmetric
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The job has four parts: keeping the CEO's day and the account team's client meetings organized, running the logistics for our conferences and travel, keeping the office and our…
Added 4 hours ago
Customer Success Coordinator
Jobgether
Canada
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Coordinator based in Canada.
Added 5 hours ago
Care Coordinator
Lifemark Health Group
Belleville, ON
Part-time
…and wellness? If so, we're looking for a well-rounded Care Coordinator to join our team at Belleville Physiotherapy & Sports Injuries Clinic, a branch of Lifemark Health…
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Care Coordinator
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…and wellness? If so, we're looking for a well-rounded Care Coordinator to join our team at Rebalance Sports Medicine - Yonge & Adelaide, a branch of Lifemark Health…
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RPN - Hospital Partnership Program (Eastern Region)
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Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 5 hours ago
Registered Nurse - Malton Clinic
VHA Home HealthCare
Mississauga, ON
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Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
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RPN - Hospital Partnerships Program
VHA Home HealthCare
ON · York, ON
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Informs nursing supervisor of any client activities and relevant concerns or changes in the client or the client care plan and informs/submits appropriate documentation to the case…
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RPN - Hospital Partnership Program (North York)
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Toronto, ON · North York, ON
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Inform the nursing supervisor of any client activities, relevant concerns, or changes in the client’s condition or care plan, and submit appropriate documentation to the case coordinator.
Added 5 hours ago
Coordinator, Ticket Operations
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The Ottawa Senators are seeking an energetic, partner-focused professional to join us as an Ticket Operations Coordinator. This is an excellent opportunity to join an NHL franchise in a…
Added 6 hours ago
Business Development Coordinator - Nutraceutical Industry
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Herbaland is looking to hire for an exciting new opportunity. BD Coordinator's responsibilities include project management, prospecting, customer relations, product development, order…
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Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health
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…achieved in a timely manner. Within the context of a patient service culture, screens and assesses patients to develop care plans. Collaborates with Emergency Department Nurses, other…
Added 7 hours ago
Polysomnographic Technologist
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…resolving technical difficulties in order to ensure quality service…
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Community Occupational Therapist
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…occupational therapy tools and techniques. Services include client assessment, planning, group and individual interventions, and transition planning; consultation with and education for…

Axis Therapy & Performance

Front Desk Reception (Wellington Opening Fall 2026)

Toronto, ON, Canada

Pay: Hourly Wage of $19-21
Job type: Part-time
Apply by: Mar 20, 2027
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Aug 27, 2026

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Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the LC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with LC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to :10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Competitive Salary
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinical workflows, and scheduling to ensure an exceptional client experience. They also handle billing, invoicing, and facility maintenance while supporting therapists and maintaining clinic standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and possess strong attention to detail. The role requires flexibility to work days, evenings, or weekends, with a minimum commitment of two shifts per week.

Skills

Customer service
Hospitality
Front desk operations
Clinical workflow
Scheduling
Billing
Invoicing
Communication
Attention to detail
Sales
Problem solving
Time management
Organization
Data entry

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Customer Service
Hospitality
Clinical Workflow
Scheduling
Billing
Invoicing
Referral Management
Waitlist Management
Facility Standards
Client Experience
Physical Therapy
Manual Therapy
Administrative Support
Cash Reconciliation
Medical Inquiries

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