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Added 22 mins ago
Housekeeping Aide 2
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Adheres to all safety and health regulations and safe work practices, and reports to the Manager and/or Customer Representative all unsafe practices, maintenance repairs required to…
Added 22 mins ago
Housekeeping Aide 1
Shared Health-Soins Communs
Winnipeg, MB
Full-time
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 22 mins ago
Skilled Labourer
City of Winnipeg
Winnipeg, MB
Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 52 mins ago
2600001612 - Registered Technologist
Lakeridge Health
Ajax, ON
Full-time
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 1 hour ago
Indigenous Patient Navigator, Kamloops Regional Correctional Centre (KRCC), Correctional Health Services - Kamloops, BC
Sanya’k̓ula
Kamloops, BC
Full-time
BCMHSUS is seeking an Indigenous Patient Navigator (IPN) to join the Correctional Health Services and the Community Transition Team (CTT) to walk alongside Indigenous clients leading up to…
Added 1 hour ago
INDIGENOUS WELLNESS LIAISON
Northern Health - BC
Terrace, BC
Full-time
Northern Health values diversity within the workplace and our commitment of reaching a representative workforce. For this position, we also want to highlight First Nation, Inuit, Métis or…
Added 1 hour ago
INDIGENOUS WELLNESS LIAISON
Northern Health - BC
Terrace, BC
Full-time
Northern Health values diversity within the workplace and our commitment of reaching a representative workforce. For this position, we also want to highlight First Nation, Inuit, Métis or…
Added 1 hour ago
Physical Medicine and Rehabilitation
Health Match BC
Vancouver, BC
Full-time
To build a strong and representative workforce, we encourage physicians from all backgrounds to apply. We are deeply committed to diversity within our community, and welcome applications…
Added 2 hours ago
Laboratory Manager
The University of British Columbia
Vancouver, BC
$5,692.25 to $8,179.5 CAD / month
Full-time
…regulatory documentation; serves as the lab’s primary safety representative and liaison with UBC Safety & Risk…
Added 2 hours ago
Equipment Sales Support Representative
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Full-time
…career at Wesgroup Equipment as an Equipment Sales Support Representative may be the right fit for…
Added 3 hours ago
Addictions Counsellor Degree
HealthCareersInSask.ca
Regina, SK
Full-time
Knowledge in various mental health disorders and stability interventions
Added 3 hours ago
Staff Diagnostic Neurophysiology Technologist, EEG Clinical - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
Full-time
Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of…
Added 3 hours ago
Warehouse Representative
Applied Industrial Technologies - Canada
Nisku, AB
Full-time
The Warehouse Representative is responsible for receiving, storing, picking, packing, and shipping products while maintaining accurate inventory records and ensuring a safe, organized…
Added 4 hours ago
Laboratory Manager
University of British Columbia
Vancouver, BC · UBCV | Gordon B. Shrum Building (SHRM)
$5,692.25 to $8,179.5 CAD / month
Full-time
…regulatory documentation; serves as the lab’s primary safety representative and liaison with UBC Safety & Risk…
Added 4 hours ago
PIA Client Service Associate
TD
AB
Full-time
Undergraduate degree or community college diploma preferred
Added 4 hours ago
PIA Client Relationship Associate
TD
Vancouver, BC
Full-time
Undergraduate degree or community college diploma preferred
Added 4 hours ago
Housekeeping Aide 1
Winnipeg Regional Health Authority
Winnipeg, MB
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some…
Added 4 hours ago
Housekeeping Aide 2
Winnipeg Regional Health Authority
Winnipeg, MB
Adheres to all safety and health regulations and safe work practices, and reports to the Manager and/or Customer Representative all unsafe practices, maintenance repairs required to…
Added 4 hours ago
2600001023 - Registered Practical Nurse
Lakeridge Health
Oshawa, ON
Full-time
At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that…
Added 5 hours ago
Halifax Recruitment Specialist
Jobbe
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Full-time
…Together, we focus on developing ongoing partnerships with community organizations that do amazing work, often despite limited resources and public awareness. As a firm, we have the ability…
Added 5 hours ago
Personal Support Worker
Nurse Next Door Home Care Services
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Full-time
…We bring Happier Aging to everyone: ourselves, our team, our community and the world. Happier Aging starts with…
Added 5 hours ago
PIA Client Service Associate
TD
Coquitlam, BC
Full-time
Undergraduate degree or community college diploma preferred
Added 6 hours ago
Food Service Worker - Nutrition & Food Services
Nova Scotia Health Authority
Victoria Vale, NS
Internship
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to…
Added 6 hours ago
Sales & Education Manager, Sephora Collection - East
sephora.com
Montreal, QC
Full-time
Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
Added 6 hours ago
Personal Support Worker
Nurse Next Door
Brampton, ON
Full-time
…We bring Happier Aging to everyone: ourselves, our team, our community and the world. Happier Aging starts with…

Axis Therapy & Performance

Front Desk Reception (Wellington Opening Fall 2026)

Toronto, ON, Canada

Pay: Hourly Wage of $19-21
Job type: Part-time
Experience: You have 1+ years experience in customer service and/or hospitality
Working hours: 10 hours per week
Posting language: English
Posted: Sep 21, 2026

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Original job description

Are you a passionate person seeking a clinic that fosters collaboration, offers a vibrant clinic culture, robust mentorship, genuinely cares about your success and professional journey, and values you personally? Axis Therapy & Performance is seeking enthusiastic individuals to join our team.

At Axis, our client care coordinator team is responsible for providing exceptional client experience and hospitality. The CC ensures excellence in all aspects of front desk operations, clinical workflow and service to support therapists and clients.

About Us:

At Axis Therapy & Performance, we're not just a clinic, we're a community dedicated to redefining excellence in physical and manual therapy. Established in 2018, our clinics in the Greater Toronto Area embody a vibrant culture of hard work and dedication to providing exceptional care. We're committed to continuous learning and offer opportunities for professional growth.

Our Values:

Determination
Collaboration
Outcome-Obsession

Role Overview:

This role reports to the Regional Coordinator (RC) of the respective clinic. In this role, you will provide excellence in front desk operations, clinic workflow and service to support therapists and clients to deliver a lasting impression on each client. The ideal candidate has a positive attitude, eagerness and passion for getting things done in an efficient and accurate manner, all while upholding Axis standards.

The responsibilities and tasks laid out for the position are representative of those that this individual is expected to perform. This is not a comprehensive list and other responsibilities and/or tasks may be assigned from time to time.

What You'll Do:

Promote the clinic culture
Embody Axis core values and standards to help deliver the Axis Experience to all clients
Support therapists in their day-to-day needs to ensure smooth workflows
Maintain facility standards and ensure utmost compliance with the Axis policies and safety standards
Constantly monitor and manage the therapists schedule to optimize the day via initial bookings, waitlist management and call-backs
Manage client bookings and arrival times
Ensure initial, canceled, no showed, and wait-listed clients are contacted as necessary
Accurately and precisely capture referral notes for new clients
Ensure all billing, invoicing and claims are submitted and filed accurately
Ensure clinic organization and cleanliness is consistently monitored and up to clinic standards
Work with the LC to follow up on any outstanding payments as necessary
Respond to all medical request inquiries received at the clinic
Complete all cash reconciliation and reporting processes at end of day/end of month
Ensure excellent communication with all CCs, therapists and leadership to ensure smooth operations
Work with LC to assist with any tasks, business initiatives and documentation as needed

Who You Are:

You have 1+ years experience in customer service and/or hospitality
You are flexible to work days, evenings and/or weekend hours as needed
You must be able to work a minimum of 2 shifts per week (equivalent to ~10 hours per week)
You have strong attention to detail
You are passionate by nature, wanting to help your team grow as a whole
You are passionate about the industry we are in, the work we do, and you understand the value we offer, allowing you to effectively communicate these values to our clients
You are able to work independently with minimal supervision as well as within a team
You have an innate drive to work hard, take initiative, and hustle
You come in everyday with your professional cap on, and as your authentic self
You prioritize your mental and physical health so you can come in everyday as the best version of yourself
You are passionate about ensuring top quality client interactions and experiences are delivered day in and day out
You care about your workspace, ensuring your space is clean and presentable
You embody strong sales, communication and customer service skills
You are open-minded and adaptable to new workflows and business initiatives

Perks This Role Offers:

Hourly Wage of $19-21
On-Site Gym
Casual Work Attire
Competitive Salary
Bonus Incentives for Staff Referrals
Staff Discounted Treatment Sessions
Growth and Leadership Opportunities
Mental Health Benefits via Inkblot Therapy
The Best Culture/Work Environment in the Industry
Quarterly Staff Socials (Yacht Parties, BBQs, Formal Xmas Gala/Awards, etc.)
Discounted Rates with Partnered Vendors (SPOT Pet Insurance, Goodlife, Empire Custom Tailored Suits, etc.)

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More about this job

Responsibilities

The client care coordinator is responsible for managing front desk operations, clinical workflows, and ensuring an exceptional client experience. They support therapists by optimizing schedules, handling billing and invoicing, and maintaining facility standards.

Requirements

Candidates must have at least one year of experience in customer service or hospitality and possess strong communication and organizational skills. The role requires flexibility to work days, evenings, or weekends, with a minimum commitment of two shifts per week.

Skills

Customer service
Hospitality
Front desk operations
Clinical workflow
Scheduling
Billing
Invoicing
Communication
Attention to detail
Sales
Waitlist management
Cash reconciliation
Data entry
Problem solving
Time management

Benefits

On-site gym
Bonus incentives
Staff discounted treatment sessions
Mental health benefits
Quarterly staff socials
Discounted rates with partnered vendors

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Reception
Client Care
Hospitality
Customer Service
Clinical Workflow
Scheduling
Billing
Invoicing
Physical Therapy
Manual Therapy
Facility Management
Waitlist Management
Cash Reconciliation
Referral Management
Medical Inquiries
Administrative Support

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