Find work in Canada.

541,842 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
Financial Analyst - Team Lead
City of Edmonton
AB
Sound judgment and decision-making skills to balance policy compliance, system rules, and client service delivery standards
Added 1 min ago
PC
Atlassian Architect - Canada FTE
Praecipio Consulting
Remote, Canada
- Full-time
- Remote
…experience in Atlassian migrations, tooling, and integrations. As a client-facing consultant, you will be responsible for designing, implementing, and optimizing Atlassian solutions that…
Added 1 min ago
AC
Consultant Fonctionnel Principal Oracle ARCS
Aston Carter
Montreal, QC
- $80 to $95 CAD / hour
- Contract
Titre du poste: Consultant fonctionnel principal Oracle Account Reconciliation Cloud Service (ARCS)
Added 15 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
The Industrial Cybersecurity Senior Consultant manages or contributes to technical consulting projects and implementation services for critical infrastructure clients. The Industrial…
Added 30 mins ago
International Student Advisor
George Brown Polytechnic
Toronto, ON
Solid client service leadership and conflict resolution skills.
Added 45 mins ago
KD
Project Coordinator
Kelly Deck Design
Vancouver, BC
- Full-time
Escalate client concerns, scope changes and delivery risks to the project lead promptly
Added 45 mins ago
Industrial Cybersecurity Senior Consultant 1
Black & Veatch Family of Companies
Markham, ON
The Industrial Cybersecurity Senior Consultant manages or contributes to technical consulting projects and implementation services for critical infrastructure clients. The Industrial…
Added 1 hour ago
CL
Director, Client Relationships Eastern Canada
Canada Life
Ottawa, ON
- Full-time
…Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role…
Added 1 hour ago
I
Principal Consultant - SAP Field Service Management (FSM)
Infosys
Mississauga, ON
- $102,474 to $147,835 USD / year
- Full-time
Infosys is hiring for Principal Consultant - SAP Field Service Management (FSM)
Added 1 hour ago
A
Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Brossard, QC
- $55,000 to $60,000 CAD / year
- Full-time
1 à 3 ans d’expérience en service à la clientèle, leadership et/ou ventes (incluant des majeures en vente/clubs/stages)
Added 2 hours ago
Corporate Traveller - Corporate Travel Consultant - Vancouver, BC
Flight Centre
BC
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. The…
Added 2 hours ago
Corporate Traveller - Corporate Travel Consultant - Burnaby, BC
Flight Centre
BC
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. The…
Added 2 hours ago
Corporate Traveller - Corporate Travel Consultant - Surrey, BC
Flight Centre
BC
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. The…
Added 2 hours ago
A
Représentant(e) au développement des ventes | Sales Development Representative
Actalent
Sherbrooke, QC
- $55,000 to $60,000 CAD / year
- Full-time
1 à 3 ans d’expérience en service à la clientèle, leadership et/ou ventes (incluant des majeures en vente/clubs/stages)
Added 2 hours ago
Senior Consultant - FAAS - Treasury - Assurance
EY
Toronto, ON
Strong communication, presentation, client service and technical writing skills
Added 2 hours ago
L
Financial Services Consultant
Lendie
Canada
- Full-time
…and explain suitable products and options. Combining sales, client service and lending operations, you will contribute to Lendie’s growth while maintaining our commitment to responsible…
Added 3 hours ago
Technical Account Manager
Axon
Ottawa, ON
This is a highly customer-facing role that requires you to wear multiple hats - technical expert, problem solver, consultant, and trusted partner - while maintaining customer confidence,…
Added 3 hours ago
Corporate Traveller - Corporate Travel Consultant - Calgary, AB
Flight Centre
AB
We are looking for a motivated and driven Corporate Travel Consultant who can hit the ground running and deliver the boutique level of service that Corporate Traveller is famous for. The…
Added 4 hours ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- Full-time
You are an experienced Cost Consultant with a minimum of 3 years post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment
Added 4 hours ago
T&
Cost Consulting Manager - Retail Projects
Turner & Townsend
Toronto, ON
- $95,000 to $145,000 CAD / year
- Full-time
You are an experienced Cost Consultant with a minimum of 3 years post-graduate experience looking for the next step or are currently undertaking a similar role in a similar environment
Added 5 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
Our client is an established Burlington automotive service business handling everything from routine maintenance and diagnostics through brakes, suspension, steering, transmission work,…
Added 7 hours ago
FC
Green - Technical Business Analyst - Toronto Police Service - Consulting
FuntoNetwork Consulting
Toronto, ON
- $65 to $139 USD / hour
- Contract
…submission deadline. Open the role details to review project status, client/source context, responsibilities, evidence requirements, application steps, and the FuntoNetwork public links…
Added 7 hours ago
K
Consultant, Cybersecurity
KPMG
Calgary, AB
- Full-time
Our Calgary team is looking for a highly motivated Cyber Security professional at the Consultant level to join our team! As a member of KPMG Canada’s cross-functional Cyber team, you will…
Added 7 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
Configure and test Agentforce agents (Prompt Builder, topics/actions, Data 360 grounding) for marketing and service use cases, including escalation paths and human-in-the-loop review points.
Added 8 hours ago
AH
Occupational Therapist II - Rehabilitation Oncology
Alberta Health Services
Grande Prairie, AB
- Part-time
…and other allied health clinical services within a program or service area. You will provide supervision of students and team members as assigned. As an Occupational Therapist II, you will…

Axon

Technical Account Manager

Ottawa, ON, Canada

$74,250 - $118,800 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $74,250 - $118,800 CAD
Experience: A strong IT background with 5+ years of experience working in an IT support or deployment position.
Posting language: English
Posted: Oct 30, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Technical Account Manager will serve as a trusted advisor and primary technical partner for Axon’s key customer(s), helping build a strong, long-term strategic relationship. As the main technical point of contact, you will bring deep product knowledge, proactive communication, and strong ownership to help customers successfully deploy, adopt, and get the most value from Axon’s products.

You will work closely with customers to understand their operational goals, identify risks and obstacles, troubleshoot technical challenges, and drive issues through to resolution. Internally, you will partner across Support, Engineering, Product, Professional Services, and other teams to represent the voice of the customer and help influence product improvements.

This is a highly customer-facing role that requires you to wear multiple hats - technical expert, problem solver, consultant, and trusted partner - while maintaining customer confidence, particularly when the pressure is high.

What You’ll Do

Location: Orillia, Ontario (and surrounding areas), 3-4 days per week onsite (customer location)

Travel: 30% (predominantly Ontario)

Reports to: Dan Malo

Be a trusted advisor to the customer. Serve as the primary technical liaison between Axon and the customer
Achieve mastery of all Axon technologies / product relevant to the customer’s environment
Monitor support tickets, provide technical troubleshooting (tier 2 level support) and drive issues through to resolution, escalating when necessary
Provide customer training on Axon products to strengthen product understanding, confidence, and effective use
Maintain, monitor and report on key performance indicators (KPIs) and service level requirements (SLRs)
Manage customer expectations, proactively communicate risks and progress, and maintain confidence through the customer lifecycle
Communicate customer feedback across Axon teams and collaborate to drive product improvements through Voice of the Customer sessions (VoCs) and other feedback channels
Identify, document, communicate bugs and trends to the appropriate Axon engineering teams
Interpret and communicate Axon product release notes, tailoring information relevant to the customer to enhance understanding and drive adoption
Maintain and administration of internal deployment records (salesforce, invoicing, etc.)
Work closely with the wider Axon implementation team to deliver software and hardware deployments
Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
Develop strong relationships with key stakeholders across Axon to solve problems and successfully deploy Axon products
Where possible, create or improve technical documentation to ease understanding and usage of our products and services
Maintain customer confidence, especially in high-pressure situations, through clear communication, ownership and follow-through

What You Bring

A strong IT background with 5+ years of experience working in an IT support or deployment position.
Proven track record of successfully managing customer relationships and technical projects
Experience working with law enforcement and/or government agencies
Comfortable working alone to complete objectives and satisfy customer requirements with little management oversight.
Understanding of Change Management processes with a high level of comfort planning, documenting and executing changes following process and rolling back as required.
Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
Understanding of IT/Networking concepts; for example Microsoft Server & Client operating systems, Microsoft SQL Server, Microsoft Active Directory, Microsoft Azure (specifically Entra ID), APIs, Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls) and/or similar certifications
Knowledge and demonstrated operating experience in one or more of the following areas of specializations: Digital Video, Mobile communications, IP security, Embedded Systems, IAM, SAAS
Knowledge and practical application implementing and managing relational database solutions similar to AWS RDS, Microsoft/Azure SQL, PostgreSQL, Oracle, MySQL, Db2, etc.
Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
Unmatched analytical, strategic and creative problem-solving skills
Detail oriented with excellent organizational and time management skills
Demonstrated ability to deal with change and excel in high-stress situations

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$74,250 - $118,800 CAD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager serves as a primary technical partner and trusted advisor to key customers, ensuring successful product deployment and adoption. They troubleshoot technical issues, manage customer expectations, and represent the voice of the customer to internal engineering and product teams.

Requirements

Candidates must have at least 5 years of experience in IT support or deployment roles with a strong background in networking and server technologies. Proven experience in managing customer relationships and technical projects, particularly within law enforcement or government sectors, is required.

Skills

Technical account management
IT support
Deployment
Troubleshooting
Networking
Change management
SQL server
Active directory
Azure
API
TCP/IP
Firewalls
SaaS
Digital video
Strategic planning

Benefits

Base pay
Bonus
Stock awards
Health support
Financial support
Emotional support

Visa sponsorship

Not detected in the job text

Hiring contact

Dan Malo

Keywords

Technical Account Manager
IT Support
Deployment
Cloud Software
Customer Success
Networking
TCP/IP
DHCP
DNS
SSH
Firewalls
Microsoft Server
SQL Server
Active Directory
Azure
Entra ID
API
SaaS
Digital Video
Mobile Communications
IP Security
Embedded Systems
IAM
Change Management
Salesforce
KPI
SLR
Troubleshooting
Strategic Relationship
Law Enforcement

Report this job