Find work in Canada.

547,906 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 22 mins ago
PC
Payroll Associate (Contract)
Pwc Canada
Toronto, ON
- Full-time
Assist Payroll Manager on year-end activities and other special projects as required
Added 36 mins ago
ML
Reliability Engineer
Maple Leaf Foods Inc
ON · Hannon, ON
- $71,000 to $103,000 CAD / year
- Part-time
Reporting to the Reliability Manager, this position will be responsible for developing and improving manufacturing equipment and processes by the application of engineering principles with…
Added 1 hour ago
LH
Job Title Harm Reduction Worker
Lookout Housing + Health Society
Duncan, BC
- Part-time
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 1 hour ago
M
Senior Data Center Technician
Microsoft
Quebec, QC
- $73,200 to $119,600 CAD / year
- Full-time
Added 1 hour ago
U
Principal Sales Performance Coach
UKG
Remote, Canada
- Full-time
- Remote
…and develop scalable strategies that strengthen seller and manager…
Added 2 hours ago
NS
Assistant Manager - Continuing Care Nursing
Nova Scotia Health Authority
Port Hawkesbury, NS
- Full-time
Reporting to the Home Care Nursing Services Manager, the Assistant Manager supports the work of the manager and the Continuing Care Nursing program. Key responsibilities include leadership,…
Added 2 hours ago
HB
Human Resources Manager
HSS Business Solutions
Fredericton, NB
- $80,000 to $93,000 CAD / year
- Full-time
Broad, hands-on HR expertise across employee relations, recruitment, performance management, manager coaching, and organizational development.
Added 2 hours ago
RO
Advisor, Water and Wastewater Strategic Infrastructure Planning
Region of Peel
Brampton, ON
- Contract
Reports to: Manager, Water & Wastewater Asset Management
Added 2 hours ago
LH
2600001983 - Ot/Pt Assistant
Lakeridge Health
Oshawa, ON
- Internship
4 and 8 Hour Shifts, Days Schedule (Subject to Change)
Added 2 hours ago
MD
Chief of Operations - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Supervising senior-level managers and guiding cross-functional teams through planning, performance management, and organizational change
Added 2 hours ago
MD
Statewide Fraud Controls Manager Enterprise Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Change management skills sufficient to support organizational change efforts and demonstrate flexibility in adapting to evolving enterprise priorities, systems, and implementation…
Added 2 hours ago
LH
2600001461 - Peer Support Specialist
Lakeridge Health
Oshawa, ON
- Full-time
8 Hour Shifts, days, weekends Schedule (Subject to Change)
Added 2 hours ago
VC
Relational Security Officer
Vancouver Coastal Health
Vancouver, BC
- $31.19 CAD / hour
- Full-time
Working within the vision and values of Vancouver Coastal Health and in accordance with the organizational policies and processes, the Relational Security Officer establishes a supportive…
Added 2 hours ago
VC
Relational Security Officer
Vancouver Coastal Health
Vancouver, BC
- $31.19 CAD / hour
- Temporary
Working within the vision and values of Vancouver Coastal Health and in accordance with the organizational policies and processes, the Relational Security Officer establishes a supportive…
Added 2 hours ago
IH
Improvement Consultant
Interior Health Authority
Penticton, BC
- Full-time
Collaborates with organizational leaders, physicians, and staff to provide leadership and quality management expertise to local community teams in the planning, implementation, and…
Added 2 hours ago
IH
Manager | Medical Staff Retention & Experience
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking a permanent full-time Manager, Medical Staff Retention & Experience who is passionate about driving meaningful change in healthcare. This influential leadership…
Added 3 hours ago
VS
Special Olympics Volunteer Ski Coaches @ Earl Bale...
Volunteer Success
Toronto, ON · North York, ON
- Full-time
6:30-8:30pm (*Time is subject to change and will be confirmed closer to the date)
Added 3 hours ago
EE
Admin. & Estimating Assistant, Construction, Empire Envelope
Empire Envelope
AB · Edmonton, AB
- Full-time
Evaluating purchase orders against construction drawings to identify inconsistencies and support change orders related to scope and pricing.
Added 3 hours ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $83,000 to $90,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 3 hours ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
The Manufacturing & Distribution Manager will oversee approximately 40-50 employees
Added 3 hours ago
LH
Job Title Program Support Worker
Lookout Housing + Health Society
Surrey, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Added 3 hours ago
MI
Construction Project Manager
Multi-Phase Industrial & Infrastructure Projects Inc.
Regina, SK
- Full-time
The Construction Project Manager plays a pivotal role in overseeing and directing construction projects from inception through completion, ensuring they are delivered on time, within scope,…
Added 3 hours ago
B
Facility Manager III
BGIS
Mississauga, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 3 hours ago
A
Compliance Officer, Temporary - 12 Months
Aviso
Vancouver, BC
- $83,000 to $90,000 CAD / year
- Temporary
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 3 hours ago
LH
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
- Internship
Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Axon

Technical Account Manager

Ottawa, ON, Canada

$74,250 - $118,800 CAD

Apply About employer

Applications open in a new tab.

Job details

Pay: $74,250 - $118,800 CAD
Experience: A strong IT background with 5+ years of experience working in an IT support or deployment position.
Posting language: English
Posted: Oct 30, 2026

Original job description

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Technical Account Manager will serve as a trusted advisor and primary technical partner for Axon’s key customer(s), helping build a strong, long-term strategic relationship. As the main technical point of contact, you will bring deep product knowledge, proactive communication, and strong ownership to help customers successfully deploy, adopt, and get the most value from Axon’s products.

You will work closely with customers to understand their operational goals, identify risks and obstacles, troubleshoot technical challenges, and drive issues through to resolution. Internally, you will partner across Support, Engineering, Product, Professional Services, and other teams to represent the voice of the customer and help influence product improvements.

This is a highly customer-facing role that requires you to wear multiple hats - technical expert, problem solver, consultant, and trusted partner - while maintaining customer confidence, particularly when the pressure is high.

What You’ll Do

Location: Orillia, Ontario (and surrounding areas), 3-4 days per week onsite (customer location)

Travel: 30% (predominantly Ontario)

Reports to: Dan Malo

Be a trusted advisor to the customer. Serve as the primary technical liaison between Axon and the customer
Achieve mastery of all Axon technologies / product relevant to the customer’s environment
Monitor support tickets, provide technical troubleshooting (tier 2 level support) and drive issues through to resolution, escalating when necessary
Provide customer training on Axon products to strengthen product understanding, confidence, and effective use
Maintain, monitor and report on key performance indicators (KPIs) and service level requirements (SLRs)
Manage customer expectations, proactively communicate risks and progress, and maintain confidence through the customer lifecycle
Communicate customer feedback across Axon teams and collaborate to drive product improvements through Voice of the Customer sessions (VoCs) and other feedback channels
Identify, document, communicate bugs and trends to the appropriate Axon engineering teams
Interpret and communicate Axon product release notes, tailoring information relevant to the customer to enhance understanding and drive adoption
Maintain and administration of internal deployment records (salesforce, invoicing, etc.)
Work closely with the wider Axon implementation team to deliver software and hardware deployments
Remain organized and focused on removing obstacles through creativity and adaptation to rapidly changing circumstances
Develop strong relationships with key stakeholders across Axon to solve problems and successfully deploy Axon products
Where possible, create or improve technical documentation to ease understanding and usage of our products and services
Maintain customer confidence, especially in high-pressure situations, through clear communication, ownership and follow-through

What You Bring

A strong IT background with 5+ years of experience working in an IT support or deployment position.
Proven track record of successfully managing customer relationships and technical projects
Experience working with law enforcement and/or government agencies
Comfortable working alone to complete objectives and satisfy customer requirements with little management oversight.
Understanding of Change Management processes with a high level of comfort planning, documenting and executing changes following process and rolling back as required.
Knowledge of routing and switching methodologies, Wi-Fi, telecommunications, and Internet technologies
Understanding of IT/Networking concepts; for example Microsoft Server & Client operating systems, Microsoft SQL Server, Microsoft Active Directory, Microsoft Azure (specifically Entra ID), APIs, Network Administration (TCP/IP, DHCP, DNS, SSH, Firewalls) and/or similar certifications
Knowledge and demonstrated operating experience in one or more of the following areas of specializations: Digital Video, Mobile communications, IP security, Embedded Systems, IAM, SAAS
Knowledge and practical application implementing and managing relational database solutions similar to AWS RDS, Microsoft/Azure SQL, PostgreSQL, Oracle, MySQL, Db2, etc.
Ability to articulate at a technical level appropriate to the circumstance – i.e. for clients with varying levels of IT knowledge and skillset
Unmatched analytical, strategic and creative problem-solving skills
Detail oriented with excellent organizational and time management skills
Demonstrated ability to deal with change and excel in high-stress situations

Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.

Base Pay Range

$74,250 - $118,800 CAD

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

Apply About employer

More about this job

Responsibilities

The Technical Account Manager serves as a primary technical partner and trusted advisor to key customers, ensuring successful product deployment and adoption. They troubleshoot technical issues, manage customer expectations, and represent the voice of the customer to internal engineering and product teams.

Requirements

Candidates must have at least 5 years of experience in IT support or deployment roles with a strong background in networking and server technologies. Proven experience in managing customer relationships and technical projects, particularly within law enforcement or government sectors, is required.

Skills

Technical account management
IT support
Deployment
Troubleshooting
Networking
Change management
SQL server
Active directory
Azure
API
TCP/IP
Firewalls
SaaS
Digital video
Strategic planning

Benefits

Base pay
Bonus
Stock awards
Health support
Financial support
Emotional support

Visa sponsorship

Not detected in the job text

Hiring contact

Dan Malo

Keywords

Technical Account Manager
IT Support
Deployment
Cloud Software
Customer Success
Networking
TCP/IP
DHCP
DNS
SSH
Firewalls
Microsoft Server
SQL Server
Active Directory
Azure
Entra ID
API
SaaS
Digital Video
Mobile Communications
IP Security
Embedded Systems
IAM
Change Management
Salesforce
KPI
SLR
Troubleshooting
Strategic Relationship
Law Enforcement

Report this job